Great Experience with Dr. Sami…read more My husband was able to get an appointment with Dr. Sami within just two weeks of requesting a new cardiology appointment, which we really appreciated. Overall, we had a great experience with Dr. Sami. He had excellent bedside manner and took the time to address our concerns regarding hypertension. Dr. Sami ordered the appropriate tests and labs to help establish the right treatment plan and ensure my husband's hypertension can be properly monitored moving forward. We felt comfortable with the care and attention he provided. One recommendation for anyone having an echocardiogram or a coronary calcium score/heart scan using a CT scanner: Before paying out of pocket through the cardiologist's office, I highly recommend checking with your insurance company first. We were initially told that the heart scan was not covered by our insurance and were encouraged to schedule the imaging through the office. Instead, we decided to contact our insurance provider directly to verify. Thankfully, our insurance approved the request, and we were able to have the scan done for only $9 out of pocket, compared with the $140 we were quoted through Dr. Sami's office. Overall, we had a very positive experience with Dr. Sami and would recommend him. Just be sure to verify imaging coverage and pricing with your insurance provider before paying out of pocket, it can make a significant difference!

At my 75 year old mother's urging (although this office supposedly remotely reads her bp checks but…read moredid call the day it was concerningly high...), I became a patient of Dr. Sami's for 2 years. In those 2 years, I spent nearly $2,000 on tests, was limited to one day a out of the week for visits b/c he is too busy working at several other locations and if I'm going to see the doctor I want to see a doctor and not his PA, questionable billing and bills, a confused yet polite staff (that's the 1 star), but a doctor with a rude and unacceptably mean bedside manner. This is from a heart-healthy patient who is fully aware of family cardiovascular history and simply wanted to establish a proactive relationship...I have since found a more compatible & available cardiovascular specialist.

Extremly long waits. No interpersonal skills. Treats u as if u are a subordinate. Staff acts the…read moresame when i complained was told he is a cardiologist and his time is more important

This is a cardiologist group. My wife has another local cardiologist which I prefer to keep…read moreunnamed. So my wife was in Herman Memorial over the Easter weekend. Dr. Vasquez took excellent care of her while she was having some serious heart episodes. It was late Sunday Easter afternoon when she was discharged along with a script that had to be filled before 9am Monday. I took her home and immediately went to Walmart pharmacy. When the script was ready I was shockingly told it would cost $389 for a month's supply. $389!!!!! She had a generic version for $10 just a year ago!!!! The Pharmacist could not give an alternative for some reason even though Dr. Vasquez wrote that. Anyway my wife put a page in for Dr. Vasquez and he called her back. Late Easter Sunday evening. He was upset with the Pharmacist and asked my to come to his office by 9 the next day. He had left 2 months of the medication for my wife for FREE! Yup, he is now my wife's new cardiologist.

Dr. Karan Bhalla is kind, compassionate, and caring. I know he will take great care of me as I grow…read moreold

Front desk staff could use more training, I don't know why they seem so mysterious but I ignore it…read moreassuming it's a business tactic. If you owe more than a cent they won't let you see your doctor until you pay up and will have this conversation with you out in the open for all to hear. I was a Kelsey patient for years and I highly recommended OBGYN Dr. Findlay-Smith. But the staff service is poor and could be avoided by going elsewhere altogether.

I've had multiple appointments at Kelsey, and unfortunately, my experience with the front office…read morestaff has been consistently disappointing. More often than not, the front desk employees come across as passive-aggressive, rarely acknowledge patients when they arrive, and don't seem welcoming or friendly. For many patients, the front desk staff are the first people they interact with, often when they're not feeling well or are already stressed. A warm greeting and a little kindness can make a big difference. Instead, the interactions often feel cold and uninviting, which leaves a negative first impression. I hope Kelsey will provide additional customer service training to ensure every patient feels acknowledged, respected, and welcomed from the moment they walk through the door.

This was cardiologists group there is. Dr. Harkens told me to go to retirement home and die. And…read morenothing wrong with heart was sick because couldn't keep food down because diet hospital was feeding me. Because have to have special diet because of gastric bypass. Also one of associates put in contaminated pacemaker they needed up causing ganggreen in chest and had to spend 6 months in ICU and died 4 times and now in over a million dollars in debt. And when the other hospital and other doctors replaced pacemaker found fingerprint in blood on supposed to be sterile pacemaker and that was what caused infection. And attorney's tried to get records but they delayed everything until statute of limitations because in Texas you only have two years from install date and for a year of it I was in hospital and rehab don't use them find another group be warned!!!

I'm staying on the high-to-low side because this is a really nice facility and has treated me well…read moreso far (yes, I've been here the entire day). I reported this morning because of chest pain, and was immediately seen. I hadn't even written my name on the registration form before being called back. I've had a complete work-up, and was given the option of staying for observation or being transporting to the local hospital (and a room would have already been arranged). I chose the hospital, but they are at capacity. However, staying here has been quite nice: not overlooked, can run same exact tests as hospitals, very clean, free snacks for my visitors, great cable, and a real hospital room. Notice: this is an emergency center, not an urgent care. In short, this is like a stand-alone hospital. After reading some reviews, I'm just really nervous about the bill. Until then, I'll be sure to encourage my guests to load up on the complimentary snack. And although this is a hospital, I'm still not sure of the meal situation...but the morphine makes up for it...shhhhh... Immediately, upon discharge tomorrow, I will be headed to the pre-arranged cardiologist appointment.

I had one of the worst billing experiences of my life. Over $20,000 astronomical bill for basic…read moreimaging, an ER evaluation, and urine test. Then a 2nd bill for over $2,000. NOTHING about my visit justified these excessive charges. I have disputed them and no response. The services I received DID NOT match the severity level they billed me for and tests were performed without consent including a excessive $684 pregnancy test. Multiple CT scans done without informing me. These are predatory billing practices. I do not recommend this predatory billing emergency center.

This company was excellent with my special ed sister when she was in her end of life stages. They…read morecame out immediately when we got her home and anytime I needed meds, they were delivered within 3-4 hours. Very nice/professional employees and every time I called they answered all of my questions and always called me back quickly. I would definitely recommend this company, they were great. Thank you for everything during a very difficult time in my life.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.