Great space and service. Always take care of our family…read more Trust them with both our cars for the past few years. Thank you for all your help.

Updated review: 8/20/20 Had to come on here with an update…read morebecause these guys took me in right away when my car window motor broke. They also allowed me to pay them over the phone because they saw that I had been a frequent visitor over the last couple of months, and I didn't have my credit card with me when my window broke. They definitely didn't have to do that but did--what a customer courtesy! They also gave me a water while waiting because I had just come from a long run. What more can you ask for! This is one of a handful of small businesses in the area that I actually feel comfortable at. I drive out of my way to get gas here to support them. You should come and see for yourself and hopefully do the same. These guys picked up where Tom and Nick left off--courteous, honest, and hard-working. I have already been to them numerous times for gas, oil changes, inspections, repairs--all of which were handled with care. Chris, with whom I spoken on a number of , is professional and positive, something that makes the experience of going here more pleasant. I feel strongly about people who are working hard to establish a new business in the community, and these guys are doing just that! Highly recommend!

Mark and John were both great, didn't try to oversell me and helped me with my troublesome ac…read moresystem. I was doing some of the work myself and felt I wasted the shops timing coming back multiple times after my own fixes. They were totally fine with it and at the end closed me out with a more than fair price. One of their techs was even helpful in giving me pointers for the portion of the work I planned to do myself. HIGHLY RECOMMEND, and will come back for any other services needed.

I'd never take my 1998 RAV-4 anywhere but Ponte's. I can ask…read morethem to "do what it needs" without worrying about being overcharged or having unnecessary work done. All employees with whom I've dealt have been friendly and courteous which is becoming more rare.

helpful, friendly staff. seamless process from start to finish. took care of all of my needs, and I…read morewill be returning as a customer!

PLEASE READ if considering the Swarthmore location: I brought my Prius to this shop less than a…read moreyear ago to replace a front headlight. Less than a year later, the same headlight failed, so I returned and also got an oil change. They replaced the light under warranty and changed the oil, but significant issues followed that I believe violate consumer-protection laws. In their written service report (picture attached), the shop stated that the 12-volt battery was "inaccessible" and that "no starting issues [were] present." However, when I picked up my vehicle, it would not start. My battery had never died before this visit. Their written statements therefore appear misleading and demonstrably inaccurate. When I immediately reported the issue, the shop tested the battery and told me it was in "poor health" (approximately 20%). This testing--performed only after I questioned their initial report--proves the battery was in fact accessible and capable of being evaluated. A basic battery-health check is a routine and industry-standard service, such as when an oil change is performed, and the shop proved it had the ability to conduct it before returning the vehicle to me. Instead, they documented that no starting issues were present and simultaneously claimed the battery was inaccessible. Their later explanations were defensive and inconsistent, including claims about battery accessibility that I believe are misleading, as I have statements from other mechanics confirming that removing and checking the 12-volt battery on a 2010 Prius is relatively simple and quick. Notably, during a phone call (which the shop records), Aiden--who to be fair was polite and professional--explicitly acknowledged the error by stating, "They shouldn't have wrote that." Despite this admission, the shop's service manager was unreasonable and failed to take responsibility for the inaccurate report. Just look at how they respond to this review and you'll see what I mean by them not taking responsibility for what appears to me as obvious indisputable wrongdoing. They did offer a $50 discount on a replacement battery, but later increased the quoted price by the same amount (after claiming to realize the battery they needed was $50 more than they expected) -- effectively nullifying the promised discount. Because this shop is regulated under the Pennsylvania Unfair Trade Practices and Consumer Protection Law, their issuance of a service report containing potentially inaccurate and misleading statements may implicate PA Code § 301.5, which prohibits deceptive or misleading representations. I will be filing a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection so this matter can be properly investigated. This is not to mention all the minor hiccups along the way, such as after the battery was replaced when they gave me the keys to someone else's car. And when I got the right keys and turned my car on, it made a strange and concerningly loud rumbling sound I have never heard before. To be fair and honest, I acknowledge that Aiden and several staff members were polite, and the shop's courtesy ride service is convenient. However, these minor positives do not outweigh what I experienced as significant service errors and a lack of accountability.

Certified Automotive is fantastic!…read more I needed to get my Mom's vehicle repaired. It wouldn't start. My cousin recommended Certified Automotive. I called and spoke with Chris. It was the Monday before New Years. He said he was booked till Thursday, but that if I would tow the car there, he'd take a look and see what he could do. Car got towed there and his team immediately began diagnosing. He replaced the battery and the vehicle was done THAT day. Chris was the primary point of contact. He called me multiple times to give me status reports. No wonder my family approves of Certified Automotive! Please trust your service business to Chris and his team.

I am new to the area, and I saw great reviews for Certified Automotive so I went for a tire…read morerotation and oil change. They are top notch. Fast, reasonable, and I was really impressed with their knowledge. They are my go-to shop from now on!

We walked into the office to inquire about having my back rotors and brakes replaced! The office…read morewas clean and Bill greeted us! I purchased the parts myself and was told that the shop will not replace parts with customer purchased parts! That was little disappointing! We also asked about an oil change and Bill said around $60 for a 4 door Hyundai but they are booked out for 1 week! Thank you for your service!

Always great service! Very knowledgeable with everything, and awesome prices! Definitely…read morerecommended!

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

My son-in-law found a nail (low tire pressure light on) and asked if I knew where to get it fixed…read moreas he was not in a position to replace all four tires yet. I told him where Three J's was and explained for value and quality tire repairs there is no other. Later that day he called me raving about the service he received. It went better than I said it was and what a value. He told me he was telling co-workers and clients about it all day. Thanks 3J's, for making me look good too.

Tire service may be great (never went but gets solid reviews). However saw many "staff" that…read moreappeared to be in their 20s / 30s happily catcalling and yelling to 12-13 year old girls from across the street. Do with this info what you will, but an establishment that apparently is OK with that doesnt seem to be a place that deserves my business or support.

Expect to pay double in labor and 3-5 times above their cost for parts when completing a repair…read more They will always try to add on costs and link to safety in inspections even if it is not. Work will be done but at three times the cost of a third party specialist shop. If you have time and are not having your car held hostage on the lift, I suggest shopping around.

Got a flat tire over the weekend. Called Monday and then told me to come right in, fixed in a few…read morehours without any hassle. Was under $50 for a patch. Would do it again but hopefully won't need to