2 appointments cancelled on short notice, no follow up with patient, Dr.Lima talked down, announced…read moremy expectations were too high when I explained I wanted general health monitoring, argued that cancellation was Doctors privilege and never even looked at my chart or asked what I was there for. Awful. Then office manager supported his rudeness Awful place

Five years ago we moved to CT from MA. It is a very daunting procedure looking for new physicians…read morewhen you left the ones you trusted for a lifetime. We went to HHC in Willimantic and I was given an appt with Beth Cheney. At first I was skeptical about having an APRN for a primary care, but there was no doctor available at the time. I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else. I have come to trust Beth with anything regarding my healthcare. She has referred to me people that she has had personal experience with, with her own family members. I ended up needing open heart surgery, literally trusted her with my life for a referral. I continue to dwell on her advice, I know she truly cares about me. At one time, I needed immediate assistance and she took care of everything while I waited, making sure I was seen and taken care of.

My experience​ at Windham hospital today was excellent. I had never been to this hospital before…read moreand I went for outpatient services to visit a doctor and then go to Radiology . It started off that I was in the wrong building but was guided professionally and kindly by staff members where I needed to be . In my appointment area I was met with wonderful reception and called by the doctor's assistant when my time had come and she was wonderful . The doctor I visited was just great , patient , kind and knowledgeable. After I was guided to Radiology where that department also was terrific, the reception there and x-ray technicians did a wonderful job helping me . I was delighted from my first step in the building with everyone that I met and was so pleased to see such kindness and professionalism throughout my time there . Thank you Windham Hospital

I admitted myself to this hospital after my foot was broken in 3 places, and though the nurses were…read morefantastic and I recieved great care, the hospital chose a surgeon who was not covered by my insurance, leaving me with thousands of dollars to pay out of pocket. I specifically chose this hospital because it was in-network and was repeatedly assured that my care would be covered. I had never been hospitalized or broken a bone and didn't know that the hospital would claim everything would be covered but then assign me a surgeon I'd need to pay for out of pocket. This is suprise billing and is illegal under Connecticut law. This is deeply unprofessional and for those who don't know the laws and how to fight this, it's extremely predatory. If you are in this situation, ask EVERY TIME a new doctor or specialist comes into your room if they are covered by your insurance before accepting ANY care from them. This should not be something you need to worry about when you're hospitalized and they know exactly what insurance you have and who is and isn't in network. Either they are very incompetent, or they are deliberately screwing patients over. ​