TL;DR Version: Excellent hotel; exceptional service and amenities. Don't stay anywhere else in…read moreBrussels. Oh, Hotel Amigo, my darling jewel of Brussels. How I will miss you so. Staying at this hotel was one of the best choices I made for my vacation to Brussels Location: Can't be beat. Right in city center of Brussels, next to all of the popular attractions. 90% of everything we saw was within a 20 minute walk of the hotel. Reception My arrival to Hotel Amigo was greeted with the warming charm of the bell hop and reception. It was like they had been waiting for me since the foundation of the hotel and now all their hopes of my arrival had come to fruition. Finally, they had the privilege of attending to my every need; which they certainly would. Room: The rooms are excellent, designed in that sleek, modern contemporary style you expect from Belgium. It's like if Batman wasn't so angry and color monotone. The tech in the room (TV, Phone) were all top notch. Any hotel that allows me to watch Food Network Marathons in English, while munching on a liege waffle in bed is OK in my book. Bathroom: The bathrooms were beautifully done and had one of those high pressure showers that massage you with a intermittent fire hose strength spray if you chose. If I had to pick one gripe with this hotel, it's the shower current/door. They do one of those European style half doors, but it doesn't quite work with such a strong shower head, resulting in quite a bit of water getting outside of the shower. Service: There is nothing negative I could say about the service here. It goes beyond the standard. The personnel in this hotel are so friendly, you'd think they were on drugs (or Canadian). Every request is met with a rapid, high priority response. If something cannot be resolved, they will ensure you have at least the best secondary option at your disposal. The cleaning folks come around all the time. You step out to get a waffle (I ate a lot of waffles), and BOOM, that bed is remade and those clothes are folded when you come back. I swear the reception must be watching you like undercover cops speaking into earpieces to maid service as you leave the hotel; "Big Eagle has just left the nest, go go!". I don't know what else to say. This hotel was great. I'll be staying here every time I'm in Brussels. Oh, and the very best thing? Right across the street from the hotel ....the BEST WAFFLE SPOT EVER!!!!!!!!!

Enjoyed our return stay to The Hotel Amigo. Customer focus and service are delivered at the highest…read morelevel. The bell staff and front desk team are genuinely welcoming. The rooms are exceptionally appointed and the bar area is a wonderful casual experience. The breakfast service is truly the gem of The Amigo, the delicious food choices are exquisitely prepared and displayed. The best part of the experience is your waiter Claudio--He makes you feel like royalty and he easily could delight any world leader with his exemplary level of knowledge and service. Thanks again for another wonderful stay.

Another incredible stay with a Hilton Hotel. Besides being centrally located, the service and the…read moreroom was spot on. The hotel is within walking distance to many attractions and dining. Upon arriving at the hotel, the lobby is beautifully decorated with seating area with overhead chandelier. The reception desk is to the left and the market area is to the right. The agent was very friendly and went over the hotel amenities. I had made it up to my King Premium Room, located on the 6th floor. The room was very cozy with plenty of natural light. The view was of a park and near by building. The large bathroom had a separate soaking tub and a shower. The hotel amenities included a fitness centre, lounge and a restaurant, which I didn't utilize. However, they seemed to be very popular with other guests. I would highly recommend this hotel... Enjoy!!

What a beautiful hotel in Brussels. We were waiting in the Hilton lobby bar for an Uber for…read moretransport to the Bruxelles Midi Train Station and decided to have a cold beer. Ordered a Brugse Zot beer from the friendly bartender. Getting ready to pay and the executive director of Hilton walked to me an out of the blue said, "His beer is comped". I was shocked and excited at the same time. We conversed briefly with her and then tipped the bartender and left the Hotel as the Uber cancelled the ride due to heavy traffic. We finally retained an awaiting taxi nd left for the train station back to Amsterdam.

Amazing location, room, breakfast, and M Club…read more We started our recent tour of Christmas Markets in Brussels and were pleasantly surprised at how wonderful and convenient this hotel was. Our room was large by European standards, quite comfortable, and well equipped. And the service at the front desk, the restaurant, and the M Club was quite good. As Titanium guests, the very tasty breakfast was complimentary and the M Club a lovely refuge w/coffee, beverages, and snacks available 24/7 and in the evening alcohol and light bites including fresh waffles (note that the hotel resolved the issue of a previous reviewer and you now need the correct key card access). Old Town is a delightful pedestrian friendly village within Brussels with many wonderful sights, restaurants, shops that we loved to explore...not to mention the Grand Place and Christmas markets. And the Brussels North train station was a short walk away from which we took a very pleasant train ride to Bruges (I heartily recommend both the train and the town). There were always taxis right outside the hotel - one day we visited the Atomium/World's Fair area and on departure we took one to the TGV at Brussels Midi (since we had luggage). All in all we were quite thrilled with our stay at the Marriott Grand Place.

I've stayed here several times in the last few months for work and overall this Marriott is in a…read moregreat location if you want to be close to all of the main sights in the city center, but it can also be a little chaotic in the evenings with large gatherings/demonstrations. The hotel is clean and somewhat modern. Breakfast is good. Room service menu is limited and just okay.

staaff is noisy. attitude must be implemented in that hotel…read more manager must be changed as well. you can literally hear the employees. at the back of the hotels. like little kids. that's not good at all. no discipline.

My experience here was bad. They have a rooftop bar that had been recommended but the service was…read moreawful. I'm sorry I tried it.

Love it! One of the best stays we ever had. Will go back. Rooms small but the breakfast is…read moreamazing.

One of the best hotels I've ever stayed in. Rooms are a good size service is impeccable just a 2…read moreminute walk to the grand palace.

For the last of our 3 city/3 hotel of Europe, I lined up what I felt would be the best of the…read morehotels. This rating may partially reflect the misaligned of the hotel experience to my higher expectations of a Design Hotel by Marriott. The staff was friendly. When we arrived a bit early, they offered to watch our stuff while we grabbed lunch. They mentioned a room should be available early as they were not too booked. We returned in about 2 hours just to check if a room might be ready but were prepared to continue to explore if not. They said the room was cleaned and just pending inspection. Foolishly we waited, it ended up being over an hour and we were now checking in after standard check in time. Frustrating but it happens. The room was spacious but had a few minor issues a hotel of this level should not. They bathroom door would not close all the way, and while spacious, the room is still cozy and without a fully shut door, one could hear, well, everything happening in the bathroom. Further, the sink would not drain unless the plug thing in the middle was fully removed from the sink. These issues were reported but we weren't expecting they be resolved before check out (and they weren't). I was on vacation but needed to check in on a few work items. My biggest annoyance was that their wifi was spotty and best and kept dropping in and out. I ended up having to take my laptop out of the hotel to send a few important emails. Disappointing. Location wise, it's great. Easy walk to everything. Tenish minutes to the train station. In the heart of downtown without being subject to all the downtown craziness. As the goal was to minimize time in room, the location made it easy.

I recently booked 2 nights in this hotel and when I went to check in first the person at the front…read moredesk said oh you are Indian and then she said your Marriot member benefits or status do not apply here. She also said we are going to charge 50 Euros for early check in. I have travelled around the world and have stayed in so many Marriott properties but I never faced this kind of service or behavior. The staff was absolutely racist. Me and my son noticed that they were greeting white people with smile and pleasure while they were annoyed to see us. Then she said if you want you can cancel the hotel by calling Marriott directly. I immediately called and they helped me cancel the hotel and booked a new hotel for us. I would highly recommend not to stay in this hotel when they don't know how to treat people with equality.

Why 4 stars? Because it was centrally located and certainly unique!…read more --- --- --- This was the final hotel on our 13 days expedition throughout Europe. With our trip coming to an end, we had mixed emotions - it was something we looked forward to for months while planning it, but damn... we were to tired. We walked over 100 miles during our time in various cities, so we were both very excited to get back to a normal life... and Hotel Metropole was our last stop before making that journey. The main lobby area looked much more like a super old school bank, than a hotel. Outside the hotel, there was a ton of construction going on, as they were completely re-doing a very wide road (think small highway-sized.) The person who checked us in provided us with ear buds in case the construction noise disturbed us, but we didn't hear anything from our rooms. Plus, we loved the very centralized location of this hotel - everything was within one mile, which allowed us to walk to everything we had on our itinerary. Our bellhop quickly became my all-time favorite person in his chosen profession. He had our bags and basically went into an all-out sprint to make sure to catch the elevator, but somehow he did this super gracefully. I was wildly impressed. He couldn't have been nicer and more accommodating, as we had a few questions about the area and the room. The room had very high ceilings and a huge bathroom. It wasn't super updated or out-of-date - kind of caught in the middle. The AC was not turned on for our stay on May 9th, which meant that we had to open the window. Not ideal, but this was the norm throughout Europe at this time of year. Breakfast was offered for 9.50 Euros (Express) or 21 Euros (Full) but we didn't have time. We were only here for one night and had a flight to catch in the morning. My biggest complaint was the situation with the shower. When you turned the water on, it came out of both the shower head and the water faucet and there was no way to turn off one or the other. They were either both on or both off. That would have been fine, but the temperature in the water was wildly different. My shower water was warm, but the bath water was scalding. I would have loved the shower water to be hotter, but my feet couldn't handle the bath water to be turned up any more. It had to have been about a 20 degree difference. Other than that, our stay here was great!

This is a beautiful, old hotel with plenty of history and charm. You're greeted by warm colors in…read morethe entryway, which leads to a large lobby and bellboys who leap to help with your bags. An old-fashioned elevator with a sliding scissor gate awaits to transport you to your floor. The room itself does not have quite the same feel as the rest of the hotel. It's extremely outdated, with pale walls and worn-out furniture. We noticed scuff marks on walls, chipped corners on dressers, and a window that almost fell apart as you tried to open it. We stayed here for our honeymoon, and while the location was excellent, the room was anything but romantic. Still, the rest of the hotel does have an old charm that helps make up for the outdated parts. There was also a lot of construction right outside the hotel, so that might be something to keep in mind when planning a stay here. We arrived at Bruxelles Midi and were told we could take the metro and get off at the De Brouckere station, which is just a few steps from the hotel. We had trouble finding it, though, and ended up taking an Uber from the Bruxelles Midi to the hotel, which took approximately 20 minutes.

We stayed here for a weekend while attending Tomorrowland and it was fantastic!…read more The hotel is simple but functional, they have a gym, spacious lobby and the best part is the proximity to all the hot spots in Bruxelles. And the centraal station is right next door. Our room was big and better than I imagined. Huge bed and bathroom. My only complaint is that the sink smelled like sewage lol. It probably needed maintenance because every time I turned on the faucet, it would burp a nasty smell that went away after a few mins. Made my mornings kinda foul but I was too happy with the overall convenience of the location.

Hotel Novotel Brussels off Grand Place is always my go to hotel when staying in Brussels. I love…read morethis hotel for its cleanliness and location near the Square and Grand Place. Staff is friendly, rooms are clean and updated.

A typical European hotel. Small rooms, smaller bathrooms, as is the usual…read more The staff was accommodating and willing to offer suggestions for breakfast and other meals since the hotel has no actual restaurant. A drawback in my opinion. This location is close to many restaurants and close to tourist spots in the central part of the city. We had an issue with the linen on one of the beds and they immediately corrected it and offered an unnecessary compensation. It's a good hotel and reasonably priced. Worth investigating if you're looking for a hotel in Brussels.

Close to everything, small rooms but there's a nice back area and low key bar. Can only quibble…read moreabout there not being a mini fridge.