This salon is absolutely disgusting. They don't disinfect anything properly--files, clippers, foot…read moretubs--nothing. The whole setup is unsanitary and careless. After getting my nails done here, I developed a fungal infection on my hand. The skin started peeling and cracking, and it was painful and embarrassing. My doctor said it was caused by exposure to dirty tools. The place looked unclean, and the nail tech rushed through everything without even wiping down surfaces. They touch other people's feet and then touch your hand without washing. I've been to many salons. This is by far the filthiest one. Do NOT go here. If you care about your health, stay far away. This place should be investigated and shut down.

I have been going to QNails for 12 years. since this new management they have completely lost my…read moreBusiness. I went a week ago saw Lin & all was good. Today I returned with an appointment & Helen (Owner) tells me to sit in a chair not Lin's. Then proceeded to tell another client to sit in Lin's chair. Again I had an appointment! Helen says "wait a little bit". I said No, My time is Valuable too. Clients dont want to make an appointment & have to wait because Helen can't manage time. Very Unhappy!!

Pedicure seemed rushed & the side of my pinkie toe was cut & bleeding. Also asked for flower design…read morewhich I could have done myself, not to mention the entire flower was done in white. Asked for the basic pedicure which was $32 & only got designs on each big toe & my total ended up being $53. So $21 for 2 designs? Horrible. Will not return

My daughter took me to Key nails for my birthday, we both got the deluxe pedicure it was amazing!…read moreShe said was the best pedicure she has ever had! She has had a lot before, will definitely be going back thank you

Walk in today and very disappointed. I appreciate that they took me without an appointment but my…read morenails are possibly the worst I've ever experienced in 36 years. They are too thick, bumpy, with lots of bubbles in the polish I had to redo the top coat at home to just make them okish for a few days. I will never go back. 2 stars only because they took me without an appointment.

Very disappointed wIth Royal Nails. I went go to Royal Nails regularly to get a pedicure and I…read moreusually do my own manicure. I decided I was going to get acrylic nails and let my nails grow out. I left there with these big huge chunky, wide globs on my nails and two days later I went somewhere and had them taken off. At the time that the man was putting the acrylic nails on I knew it was going to be a hot mess. The nail was so wide it actually went over top of my skin. I repeatedly said I really want them thinner I don't want them to look like fake nails could you make them slimmer and's not so thick? During that time I was asking for the nails to be slimmer and to fit my nail properly the owner Nancy was mimicking me in her native language; basically saying yeah yeah yeah yeah yeah yeah yeah yeah and rolling her eyes. I went to another manicurist in Westminster she remove the nails after two days. I never said a word to her about my dissatisfaction with them. But when she looked at them she said oh my gosh these things look horrible how did this happen? I have returned to the manicurist in Westminsterr every three weeks diligently, my nails are beautiful they're actually my own with gel polish, no acrylic! I'm extremely happy with my hands and nails! I will never return to Royal Nails for a mani or pedi.!

Jenna did amazing job with peek-a-boo blonde for my daughter. My daughter showed a couple pictures…read moreand Jenna did amazing! She was so cautious to ensure it was exactly what my daughter wanted.

I went in and asked the lady to cute 1 inch off she washed my hair and blow dried it. After I got…read morehome i measured how much hair was taken off it was about 4 and a half inches. Then when i looked at my hair in the mirror half off it was chopped off. I went home crying because of how shower my hair was. My hair also felt like straw. The vibes were ok after the mistaked me for someone else. I was going to ask for curls but i didn't want her to mess anymore up.

Went in looking a massage for an Injury, explained I was only comfortable with a woman was told a…read morecertain male was better and again explained even included that due to my religion I again could only use a woman and again they just kept saying they wish I could just get over that so I could use this man. Also it was my first appointment when I booked I got no less then 15 texts and emails and j filled them out it was very confusing. Was told to arrive on time unless I needed to fill out forms I show up on time and show them the forms on my phone they don't have them. They deduct the time from my massage. Not a way to win new clients. My woman massage was in the hall way (seen her on my way to bathroom) seemingly very anxious talking to herself while she prepared (so she wasn't ready when i arrived anyway) she left me for an extended time to undress, asked for water she forgot, you won't get a full hour here no matter what as they deduct the time for them to get ready. Had an injury she worked on that area but was a little to harsh with moving it expecting me to be able to move it as normal. Check out was all about rebooking me even when I said I needed to see if it had even been helpful and then to pressuring me to use a male there. Wasn't thrilled, won't be back, never tell someone they need to move past a value they have

People are nice but the place is garbage. I paid for an hour massage and basically got someone to…read morelather my skin in oil. No massaging occurred. Waste of money! I'll never go back.