Waiting for a slot attendant, 45 minutes and counting, stopped staff and they all just blew me off.read more

Room was not properly cleaned. Found a dirty condom behind the headboard. I've attached pictures…read more It is clearly visible.

Management can not be trusted. Made a reservation for a room with king size bed. Recent heart…read moresurgery so I needed a recliner for the evening. When we checked in we were told we had been demoted to a room with double beds, hence no recliner. Told it was the managers decision, no reason given other than that. Very few rooms had been rented judging by the lot. Apparently someone more important needed a king. Management had no right to switch rooms on us.

The C'mon Inn is really the nicest place in town. It could definitely use a refresh of new carpet,…read morepaint and overall "freshening up" but the people there are great, location is great, community area is fantastic for gathering with friends and family and the prices are ok. Hopefully a remodel in the future to get the "old" odor out of the rooms but always my first choice.

Even in the winter time it's absolutely gorgeous, the beds were comfortable, the staff was…read morefriendly, and the food was very good. We got the chicken bacon ranch and the artichoke dip.

If i could give this place - 10 that would be the rating! This has been the most disappointing and…read moredisgusting and very expensive experience I've ever had for the most outrageous price and worst service EVER! We purchased 2 rooms, one a jacuzzi hot tub room, and one standard room on 6/14/24 - 6/16/24. Totaling about $1800, not including any food or drinks we purchased. The night we checked in seemed OK at first. As the night went on, it just started going downhill. First, they did not have the staff on duty to properly service guests. The staff that was on duty were not timely and very knowledgeable when asked questions about the property and area. The night we checked in, later, after we had settled in and around bedtime, I was preparing to take a jacuzzi, I had filled it up and had just sat down, and I looked back to put my arms up on the side and I found an unusually large amount of pubic hair and soap scum on the ledge of the hot tub (see pictures). I went to the front desk to tell them what I had found and the overnight staff told me that they could give me cleaner and some rags! To my dismay, I was completely disgusted and said I want to file a complaint and I would like a well as deserved to be given a discount of compensated a room and she told me that I would need to talk to the manager in the morning. I obviously returned in the morning and I was told by the manager on duty told me that the night staff offered to clean it and I refused! I replied "no such thing was offered and I was told that she would give me cleaner and rags and to clean it myself" (which of course I most certainly did) and that they could give me bonus points to use at another time! And the food! Terrible! Service! Inexcusable and extremely rude as I was called a B!*$h for asking why our food was taking an hour and 20 mins. I will NEVER EVER recommend this place nor will I EVER stay there! This is bad, bad custmer service, bad management, and plain disgusting. And I'm a Professional Chef who has served customers my entire life! The ONLY GOOD THING WAS THE VIEW!

Great hotel. Staff is friendly and knowledgeable. Clean and has a great cabin feel to it.read more

From the owner: Welcome to the AmericInn Thief River Falls, Minnesota the ideal location for your next stay,…read morewhether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our Thief River Falls hotel offers a variety of room types including suites with a whirlpool and fireplace. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub.

This place has the BEST fried chicken I have had anywhere. My previous favorite was an old hotel…read morebar in Koreatown, Los Angeles, but year after year, I visit Lakeview Resort and the fried chicken is always amazing. Very light breading, pressure-cooked, super juicy, perfect crunch. The rest of the fried food is bit too breaded for me, the salad bar gets smaller each year, but that's not why I visit. The people working here are very pleasant, very good service, but that chicken man, stuff of legends...

Stopped in for a cold beer but didn't sample the cuisine. The people who work there are amiable and…read morethe people hanging around seemed pleasant enough. I was visiting beautiful Maple Lake to fish for a couple of days and enjoy early summer weather. On my next trip to Maple Lake I will make a point of trying the food at the Lakeview. The fishing on Maple Lake was excellent, walleyes and crappies were active.

By the looks of your response it appears we haven't been the only ones you or your staff have been…read morerude with. Bottom line, it shouldn't matter where I am from and you can treat people how you like, we just don't have to come back and give you more business! No problem, plenty of other great places to stay in Thief River.

This review is for an issue my wife had a with the front desk lady - Angie…read more My wife was staying at the hotel for last 3 weeks or so for work assignments. And her stay got extended for another 2 weeks. Entire booking was done by an agent through the employer. This morning she went to reactivate the keys for the next 2 weeks. The lady at the front desk was very rude & unprofessional towards my wife and mentioned that my wife was not supposed to have complimentary breakfast. It was their fault because it was given to her when she checked in. Angie's behavior was as if my wife intentionally went for this lavish breakfast (believe me it's not). It was not her fault. It was their fault. Instead of apologizing for the mistake she gave attitude towards my wife. This is not acceptable. People in Bemidji are extremely nice towards foreigners. But this incident just threw us off. Most of the staff were very nice towards my wife. Next guest please make sure to check the name tag of this unprofessional employee at this hotel. If she doesn't know how to handle customers in a polite professional way, then she should find another profession which doesn't include customer service. Typical Karen attitude on a weekend.

Beautiful lakeside hotel with stunning views and a peaceful atmosphere. The rooms were clean and…read morecomfortable, and the location couldn't be better. A special shout-out to Talia at the front desk--she was incredibly helpful and made our stay even better. Highly recommend!

We booked a Moosetracks K whirlpool suite for our final stop in ND, a relaxing 1ni stay. We debated…read morebringing swimwear but decided that we'd prefer the whirlpool over a crowded pool. It was a wise choice. This is a favorite hotel for us. The "log cabin-ish" theme carries throughout, with extra focus/ detail on the themed suites. (My only complaint on the top-tier suites is that they're right at the top of the stairs and people LOVE thumping up and down them, loudly. We went with the room category down, which still has a separate whirlpool that's not in the restroom though it doesn't have a TV & fireplace specifically for said whirlpool. A fair sacrifice for a quiet room. The room was clean and spacious, with woodland creature adornments (moosetrack room). Breakfast was not worth stopping for. One pan of hot items, apples, and sweet stuff - even the blueberries were sweetened. (If you're there for the evening reception, that's definitely worth attending.) There were ample towels & outlets. It came it right at $150 after taxes/fees. We slept well & woke up refreshed, ready for our long drive.

Clean and super friendly staff. Have a great pool, their dog, friendly, and plenty of parking for…read moretrailers.

Word in town is this is the best hotel you're going to get out here in Thief River Falls. I came…read morehere for a business trip and stayed for 2 nights. Room: - The bed wasn't very comfortable, it was kind of stiff, making it hard for me to sleep. - I came during the winter and it was cold however, the heater worked really well in the room. - Came with your basic ironing board, big fridge, TV, hairdryer, and desk set up. They also provided shampoo and a good amount of towels. - I kind of wish the lamps had USB plug-in's because I didn't bring my power brick thinking they would have USB ports but they didn't. - I noticed the water felt extremely buttery and soft. It felt like lotion. I wasn't used to it coming from California where our water is harsh and packed with chemicals, but being in a small town I was pleasantly surprised. - Thankfully, the room felt clean but you can tell the bathtub and shower curtain was a little cheap and could probably use an update. Breakfast: - It was included in the stay and they had a decent amount of options but good enough to get you started for the day. Service: - They were very friendly Price: - Reasonable and affordable. Location: - Close to the Thief River airport, less than 7 minute drive. - There is a bar right next to the hotel - There isn't any markets nearby or banks walking distance and is a bit far from the heart of the town. The only thing I was a bit bummed about was that their laundry machines only accept change. It was the middle of the night and there was no ATM nearby, the closest was in the bar but they were closed. I asked the receptionist if they could spare me some change so I can do laundry and I would venmo him or something but he couldn't even do that. I kind of wish there was a way for the guests to use their card to get laundry credit or change or maybe just switch to apple pay/wireless laundry app.

This is the nicest hotel in the area but it leaves a lot to be desired. Upon check in the young…read morelady working seemed very confused on how to check me in. It took quite a while. My room was directly across from the elevator so I heard it every time it opened. The lobby, pool, and fitness room were clean and tidy. There's a small variety of snacks and drinks available at the front desk. They offer breakfast in the morning. It consists of waffles, muffins, yogurt, cereal. They did offer varying hot food (written on a whiteboard) such as biscuits and gravy or sausage and eggs. There was a juice machine and hot chocolate as well. My room wasn't the cleanest and needed some TLC. The inside of the shower curtain was yucky, the toilet seat was loose and you had to flush 2-3 times, the fridge had crumbs and spilled liquid inside. The bed was rock hard and very uncomfortable. The carpet had many various stains. And almost every wall had peeling or chipped paint. If this is the best in the area, it's probably your best bet but don't come with high expectations.