These people have one job, make chicken. There were about eight people behind the counter, and in…read morethe kitchen. I stood next to a cash register, as the next one in line, and it took ten minutes, to just get my order placed. They said it would be about five minutes for the chicken. 15 minutes later, they yelled across the kitchen and told me it would be five more minutes. When I told them that's what the said 15 minutes ago, my chicken was brought out immediately. When I got home with the order, most of the breading was in the bottom of the box, and chicken was cold and greasy.