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Le Paradis

4.0 (1 review)

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17 years ago

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David Spruce Family Footwear Specialists

David Spruce Family Footwear Specialists

(1 review)

££

Bury

I only visit this store for the children shoes although I've been assured by a relative that the…read morewoman's shoes and accessories on the second floor are very good, but for the purposes of the review I will be focusing on the children department. The store appears to be quite compact and there is a small step to enter it. There's not a lot of room downstairs to fit many customers let alone buggies so i'd avoid entering if it looks busy and maybe go back later. However the good think about this being an independent shoe shop is that you get the benefit of choice between Clarks and Start Rite (as well as other popular brands such as lelli kelly etc) It's worthwhile to note that they do have a loyalty scheme in the kids department where you buy x amount of shoes and get one pair free, which is an obvious incentive for you to shop there and a very welcome one at that due to how fast kids feet grow! However, apart from the size my main gripe with this shop is the staff. Whilst shopping in there they'd left piles of boxes right near the shoe display and on the already narrow floor in front of it a very obvious hazard. My son tripped on it and grazed the skin off of his forehead head resulting in tears and a very shocked little boy. The staff did not apologise for the hazard THEY left there and nor did they show any concern for his well being. I had to ask, twice, for an antiseptic wipe. They were well aware of what had happened, they witnessed it and yet they made no effort to do anything about it and there was no mention of an accident report book which would have been whipped out pretty quickly by one of the better known competitor chains. This in my eyes in sheer unacceptable and is the main reason I would NOT shop here again. Customer service is vital to any retail outlet and here it is painfully lacking.

From the owner: Maintaining a high level of quality in getting Shoes fitted correctly.read more

Le Paradis - shoes - Updated May 2026

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