Such a gorgeous hotel, with a luxurious and comfortable bar that will make you feel rich and…read morespoiled but surprisingly not break the bank. *Note, I really got the impression that the hotel wasn't keen on photographing areas with other guests present. That's totally fair. However it did mean I couldn't take many photos for Yelp! We stayed one night here while transiting between Rome and Nice. Our room overlooked the square with the Christopher Columbus (boooooo) statue and was literally 30 seconds from the main train station. Our room was beautiful and massive, very comfortable bed and we loved the mechanical blackout shades that blocked sound and light from the busy streets below. The coolest surprise here with the Spa. If your room comes with access like ours did, don't skip out on taking advantage of it. Each room with spa access can book one 1-hour session per day. The spa includes a circuit of hydrotherapy pool, steam room, sauna room, emotional shower (yes really that's it's name), hot stone lounge, and ice sink. Silence is appreciated. There are no phones allowed for the privacy of the other guests which is limited to six people. Bathing suits are required. It was incredibly relaxing and cured quite a bit of travel soreness. Fresh juice, water, and hot herbal tea along with robes and slippers are provided. After our spa visit we hit the bar, it was super swanky and we felt the need to dress up a bit! But it was fun. The bartender provided a very high level of service as we lounged on a gorgeous cream and blue davenport style couch and enjoyed our drinks and nibbles. Breakfast was included and fine, but the buffet felt disorganized and it was awkward trying to order a coffee, there wasn't a dedicated barista so you had to kind of flag someone that was minding the buffet or seating patrons. I would have been happy making my own coffee so this isn't meant to come across as snobbish! But they didn't allow it so it was sort of a problem. If you're in Genoa, I do recommend a stay here. One night was great, two would have been fine, but more than...ehhh. Go venture out to Portofino instead!

This hotel is very close to the train station, and after we got off the train and could walk…read moreimmediately over into this grand hotel, it was a luxury that for sure anyone would enjoy the front desk was helpful and very accommodating when you come in, they actually give you ice cream bars and that was great on this hot summer day, the room was Great it had a really comfortable bed. The bathroom had every amenity that you could need. We had a walk-in shower and a bath tub. The towels were large and great they also had a warming bar for the towels bath robes, and slippers they have a coffee machine complementary and they give you a bottle of water every day. The TV unfortunately didn't have very many channels in English. I don't understand why they don't put the fashion channel on all the TVs in Italy, since this is a one of fashion capital of the world, the roof floor seven where you had breakfast every morning was a nice way to start your day overlooking the city of Genoa the breakfast was plentiful. Anything you could possibly eat including gluten free products more than I've seen in most hotels, and the homemade pies if you stay here too many days, you would definitely gain weight from that the staff was excellent. You got your own food but they did bring you your coffee, we ate dinner in the restaurant which was the same place where breakfast was it was good but I really enjoyed the Trattoria that also part of hotel which was down the street from the hotel and since we already have been up in the morning and having that great view of Genoa, it was nice if you're staying in the hotel, I would definitely recommend eating in both of the restaurants and if you're not staying in a hotel, but you're in the area they are definitely worth your time to try and definitely make sure you get breakfast included because it was delicious I was happy that they had the restaurants in the hotel because the areas a little seedy remember we are in a train station area but it's very good for walking During the day to all the activities that you will be doing when you're in the city I would not hesitate to stay in this hotel again, and I'm going to check the hotel chain for other hotels in Italy

I was guest of the BEST WESTERN City Hotel in Genova as they supported my travel writing conference…read morehosted in Genova, the Travel Blogger Elevator. Although I would have found a comfortable bed, a clean room and a good location for discovering the city centre o Genova elsewhere. The Best Western City Hotel impressed me with its staff, so welcoming and nice, everyone. I enjoyed working in the brand new hotel lounge, very stylish but most important, free WIFI, newspapers, iPads... a coffee and drink corner where you can sever yourself at any time. Strange to say, but it made me feel very welcomed thanks to the open minded people and the relaxed atmosphere. Special mention to the owner Gianfranco and the hotel director Antonella. You can feel how their heart beat for delivering high quality accommodation, thinking out of the box with new concepts and services. Really great...thumbs up!

OK hotel. No complaints. A little boring, but good services, clean and a very good breakfast buffet…read moreas they go.

This hotel is just a 3 minute walk from the train station and a quick walk to the center of town…read moreand the waterfront. The hotel has had a total makeover, including a very large addition in the back of the property. The facilities are very sleek, modern, well appointed and very inviting. There is an amazing spa where we received wonderful massages and we took advantage of the Turkish bath and sauna. The breakfast buffet is presented beautifully and was kept fully stocked with a large variety of cereals, breads, eggs, yogurts, meats and cheeses. We did not eat dinner at the restaurant but did have desserts there each night which were graciously presented and were delicious. The modern bar is fully stocked and our bartender was exceptional both nights we were there. The staff are over the top friendly and helpful, making us feel like royalty during our short stay in Santa Margherita.

We stayed here during our visit to Portofino and it was an amazing stay. The room was beautifully…read moredecorated and spotless clean. The breakfast had a very good variety (including three types of honey and macadamia nuts!). We received a complimentary upgrade to a suite. The staff was extremely helpful and friendly. The hotel offers valet parking. It was truly a five star experience!!!

Great location: right in front of the sea on the best promenade in town. The range of services is…read morefairly good, considering sauna and steam room, and complementary access to the sea. Price is ultra competitive compared to any other gym in and out of town. Downsides: old equipment that often falls apart, just a few cardio machines, old and often broken, freezing temperatures in the lockers during winter. Downside is also the personal trainer, bossy and bully. If it were not for him, given the great prices, I would have happily given 4 stars, instead already feel very generous with 3.

We were here 4 years ago and liked it so much we came back! Don't let the outside fool you, this is…read morea beautiful place that is well cared for. The service is excellent - we arrived early off a cruise ship and the clerk took our luggage and made us an espresso & a latte while we visited. By the time we finished, our room was ready, he took our bags up, and we were off to walk this beautiful city! Within walking distance to the train station even dragging your bags. Beautiful finishes, quiet rooms, great service, and comfy beds. Bravo!

My family loved this hotel! Great location in Rapallo and walkable to train station and great…read morerestaurants/shopping. The owner and employees were so kind. The hotel was very comfortable and accommodating. We had 3 guests in one room and they had an extra twin set up upon our arrival in the room for the third person. Bathroom was very spacious as was the room. And the cute dog at the front desk was someone we looked forward to seeing every time we returned to the hotel! We loved the experience -- this is our favorite boutique hotel we stayed in!

We spent 3 nights at the Melia in Genova and couldn't have been more impressed. The staff was…read moreincredibly helpful, always. The included breadfast was excellent. The room was spacious and we had a balcony with tables, couches, and chairs. They have an indoor pool downstairs with a Turkish bath (steam room), tropical shower, regular shower, and a pool with some hydrotherapy units. You have to make reservations (1 hour time slots) and the max is 4 people. VERY cool! If you travel to Genova, I would highly recommend this hotel!

Thanks to the staff at Melia Genova for helping us to celebrate a monumental birthday stay. Our…read moreroom was very pleasant and the staff was extremely friendly and helpful. Would highly recommend the hotel and will stay again if I'm in the region.

This hotel has been lovingly restored and designed. It's pink with white shutters, and seems to be…read moreone of the bigger hotels in this area. The staff are friendly, and they set up a third bed in a double room for me and my friends. We fit comfortably, and were exited to see a real bathtub. The floor we stayed on is lavender in color and theme which is really pretty. Towels are soft. The main beds were more comfortable than the cot, but that's to be expected.

We stayed for four nights at this hotel in order to visit Portofino and the Cinque Terre and we…read morewere almost happy with everything ! The hotel is perfectly located, 5 minutes from the station (on the way there is a supermarket), and really close to the beaches and the city centre too. The rooms were clean and nice, with air conditioning :-) The water debit in our shower was really poor, but apart from this, we were happy with our room. The breakfast is served as a buffet. You need to order any kind of coffee from the hotel staff but apart from this, everything is on self service. The juices were not freshly squeezed, there were different kind of pastries, bread, and also cheese, mozzarella, tomato, etc. Breakfast was ok. We chose the half board formula and so we had dinner there every night. There was a menu especially for the hotel members on half board with a choice of three primi piatti, three secondi piatti and two desserts. My husband is vegetarian and there was not always an option for him : the first day they offered him grilled vegetables as a secondo piatto (this was a bit disappointing as it was a side dish). The next day, they tried to offer the same option but he managed to get something else. The food was overall nice and tasty. On Sunday, they had a big buffet with tons of different food and an orchestra playing, it was really a nice evening ! The hotel also has a spa. As an hotel guest, you are entitled to 90 minutes in the spa for free. You need to book with the reception or the spa reception. There are a sauna, hammam, swimming pool with massaging jets and a relaxing room. It's a small area, maybe 10 persons can enjoy the spa at the same time. There are not enough chairs around the pool, so this was a bit annoying as we didn't know where to put our towels... Anyway, the lady at the spa reception was nice and helpful. We had a lot of questions for the staff at the reception about how to visit the area. They were really helpful and nice and gave us good advice. Regarding the restaurant, the waiters have to be sorted in two groups. Some were really nice and cheerful and friendly. Others looked annoyed, bored and like they really didn't want to be there... Take your pick. We really enjoyed our stay and we were really amazed by the beauty of the Cinque Terre and Portofino.

Nea Spa, located on the lower level of Air Palace Hotel, is open to hotel guests at no additional…read morecharge, and open to the public for a fee. During my visit I had the pool to myself! The staff speak a little English and with my little Italian, we manged to get the message across. I rented a pair of flip flops and I stopped by the pool each day of my stay. The spa offers a whirlpool tub (turn it on before entering, switch is on the wall, near floor level between the pool and whirlpool tub) with two Chroma-therapy areas on either side of the bench seat. There is also a turkish bath, sauna, Chroma-therapy shower with a salt scrub mixture available to guests. The showers are behind the pool, near the massage room: two open bay and two with doors for privacy. Bring a towel with you as none was offered, although as a hotel guest, I brought one from the room and didn't think to ask for one! I made an appointment for a deep tissue massage and the masseuse did a wonderful job! It was both relaxing and worked out the knots in my back and shoulders. The masseuse was very sweet and funny. It was a very pleasant experience. After the massage she recommended I hop in the whirlpool for a bit, which I did. Then I made myself an herbal tea, available to guests in the pool area, and relaxed on one of the lounge chairs before hopping in the pool for a gentle swim. The ambiance here is so calming. It's an experience away from the cares of the day where you can indulge and relax. Wish I lived in the area so I could visit more often. Update Oct 2017: On my last visit I got an aromatherapy relaxing massage. I can not even express how lovely this massage was! The masseuse did an amazing job and I was on cloud nine the rest of the day. You really should give this a try.