An absolutely phenomenal hotel to stay at! We loved the charming and cozy home feeling here. Our…read moreroom overlooked the beautiful and peaceful garden. The staff were very helpful and kind to us during our stay! Would love to stay here again and recommend to anyone visiting Amboise.

Horrible staff! Dishonest! Guest are seen as an opportunity…read morefor theft and grifting! Facilities are fine. Tried to charge a much higher price for bottles of wine we bought in their shop when taken to their restaurant! We asked before we took the wine in if it was ok and permitted! They said"of course it's your wine" ... then the bill charged almost twice the agreed to amount! When we challenged it the men staff were very nasty to us!!! No one we know will EVER stay there nor eat at their restaurant!!! Our travel agent set us a beautiful bouquet for our anniversary that was delivered to our room by the local florist. On check out they tried to charge us for the flowers! The included breakfast was ok.

This hotel is located at Amboise. It is walking distance to Chateau de Amboise. Price is in mid…read morerange. They do have the private parking at the compound. They also has a garden and restaurant if you decided to dine in. Most of the hotel room is at upper floor. So plan not to carry oversized luggage. They do not have elevator. We got the room per our order. Private bathroom is in the room. Bed is comfortable. Room is quiet because they kind of off the street. WiFi is included. This is our stop in Loire Valley to visit the surrounding chateaus. It is central hub for Chambord, Chaumont and Chenonceaux chateaus visit.

Had a great night in Amboise at this hotel and awesome restaurant. Right across the river from the…read morebeautiful, quaint town of Amboise, this hotel/restaurant made for a perfect stay. The restaurant is really nice, reservations would be a good idea as it was pretty full. Our choices were all excellent, the ravioli of langonistas was over the top delicious, my husband really liked his duck, my rack of lamb was ok, not much meat, but was good. The deserts were excellent, loved my souflee with grand mariner sauce. I would highly recommend this cute hotel, and awesome restaurant. Very friendly service, great menu, wines, gardens etc.. Makes for a nice spot to stay while visiting Amboise.

We stayed one night in a 2nd floor attic charm room. We had a beautiful view of the Chateau…read mored'Amboise and the Loire River. There are exposed beams in the room and the ceiling is slanted so the configuration is a bit unusual. I was worried one of us would hit our head on something at some point but it wasn't an issue. My husband is about 6'3" and was fine. If you're much taller, I'd probably avoid the attic rooms. The hotel is great - probably one of my favorite that I've stayed at. The bed was extremely comfortable and the service was very friendly. There were plenty of in room amenities and it was spacious compared to many other hotels. I was a bit concerned about the friendliness going into our stay due to reviews I'd read. We aren't "fancy" people and I was worried that we would feel out of place. It was definitely a nice hotel and a bit more upscale but I never felt awkward being there. The price was also very good in comparison to other hotels we stayed at (realizing that Paris is obviously more expensive than smaller cities elsewhere) so this felt like a real bargain! 5 stars.

Beautiful hotel and rooms, fantastic beds and bedding, and outstanding service. The staff couldn't…read morehave been more helpful or polite and our four day stay was wonderful. And don't miss their tomato soup - it is the best I've ever had. They sell it in their little grocery bistro which has everything you need for lunch or a light dinner as an alternative to a restaurant. They'll serve it for you nice and hot in their lounge, on the patio, or in your room.

We absolutely loved our stay here. It's a small and charming hotel in the heart of Amboise. We…read morestayed on the top floor of the main building and had a wonderful view from our bathroom! Each morning we watched hot air balloons go by :) The room was very comfortable, the staff were kind and helpful, and the location was fantastic. Keep in mind that it's a small building and there is no elevator. A few notes that may be helpful to others: 1) The parking area is through a gravel area. If you have luggage on wheels, I highly recommend you stop near the front door and unload your luggage before parking your car because it's impossible to really drag luggage on wheels through the gravel (you'd need to carry them). 2) Rent a small car! The entrance/exit is on the corner of two one-way streets and is quite narrow to enter and exit through and also to make a sharp turn in either direction when exiting. Having a smaller car will be easier to navigate. 3) They lock the main gate at night for security and there is a small door you can exit and enter through by foot but we couldn't figure out how to exit through there (we had the code to enter from the outside but couldn't figure out how to open it from the inside to leave). They ended up opening the main gate for the cars and we walked through that in the early morning but if you need to leave very early (for example for a hot air balloon tour) before the main gate is typically unlocked you'd need to check with the staff to make sure you're able to exit early enough with your vehicle.

We travelled from Paris to Amboise by way of a train that stopped in Tours. We arrived in Amboise…read moreand made our way to Pavilion. We were greeted warmly by the British/French concierge and made our way to our rooms. Throughout our stay, the staff were amazingly accommodating and friendly. One evening, while sipping Calvados, we were accompanied by the concierge who gave us a thorough history of both the B&B and Amboise. They made an outstanding recommendation for meals (Chateau du Pray). Finally, the breakfast meals were simple but amazing. Fresh fruits, meats and made to order omelets all made the experience very enjoyable. My only complaint, as we traveled with another couple, was that our two rooms were separated. That is, my wife and I stayed in the detached building while our travel companions where in the main building.

I've stayed at many Relais & Chateau (R&C), three in the past two weeks. This is my first ever…read morecomplaint. It concerns Les Hauts de Loire in Onzain, France. The site is advertised as having air conditioning and a Michelin two star restaurant. Still today their web site claims both. One area on your R&C site does say one star. We booked 5 nights in a suite, about 800€ a night. We get there and, as I have asthma, I need an air conditioner. We could not get it to work. We went to the lobby and were informed that air conditioning is not needed or available and is turned off. Turned off and unavailable, yes, not needed, no. It makes no sense. It costs nothing to leave it available; if no one needs it, they won't turn it on. But if it is needed, it is not available. But it was advertised as available. We were met with a shrug. Obviously it was a cost saving move. Not available--it won't be used. Room value to me was less than half of what was charged. Ridiculous price. And false advertising. I later expressed my concern to Eric, the manager, who stopped by our table and asked how our stay was. Another shrug. It's not available. A heel turn and he was gone. The room air was stifling and there was no air exchange. Windows had no screens against insects and were not opened. We sweated all night. Each night. Management did not care, did not sympathize, did not resolve the issue, and did not compensate or even acknowledge it to be an issue. As for the room, furniture is dated, blue rug throughout tacky. It was not up to R&C standards. As for the two star Michelin restaurant, it's been downgraded to one star and the website stills advertises two. Appointments are incredibly dated. Affinage on the cheese cart was not great, served a couple not yet ripe fromages. Continuing, the wine list shames Michelin. The first three wines I ordered were "out of stock." Two days later, they were still listed as available, yet still out of stock. In an era of computers and photocopiers, it is completely inexcusable that a wine list is not maintained accurately, especially when such a list is a draw to a restaurant. It's a fake wine list. Michelin should check the cellar, not trust the restaurant. The "wide selection of [actually available] excellent wines" is shameful for a Michelin restaurant. My opinion, after eating at multiple two and three star restaurants in just the past two weeks, is that this Les Hauts de Loire restaurant deserves none. The one bright spot of our stay was the bistro. Service was warm and gracious, food good quality. We really enjoyed the cuisine and the staff, felt like family, incredibly gracious. We did not receive any hotel request for a rating, and I'm not surprised. Other R&C hotels often ask after departure for a rating. This one does not. No surprise there. Why ask for a beating?

I have no idea why or how the other reviews are five stars. We stayed here for three nights and…read morewere basically treated like second class citizens the whole time. I've traveled all over the world, and I've ever experienced a staff that is more unaccommodating and rude in my entire life. I'll never go back here, nor would I recommend anyone stay here. It's quite upsetting to be spending so much on your stay and have an arrogant staff kill the entire vibe. The food is great and the place itself is nice, though the blow dryer in my room did not work. The issue is the staff. They don't care about their guests at all and when you ask for something, they consider it an imposition. I asked the hotel concierge if they could make us a reservation at a nearby restaurant, and they told me they couldn't do it (WHY NOT?!) and suggested I email them myself because the restaurant never answers the phone. A simple google search revealed that the restaurant wasn't even open that day. Another night, we had asked to reserve a table at one of two restaurants on site, which the receptionist confirmed 24 hours before the supposed reservation. We arrived at the restaurant where they told us that they did not have room for us and did not have our name on the list. We had to wait an hour and a half to eat something (it was pouring rain and we didn't have a car or know of any other restaurants in the area). The receptionist and the restaurant host went back and forth blaming each other for the fact that they didn't have room for us, and no one made even the smallest effort to rectify their error. This is also after we've been eating at the hotel for the previous two nights and spent over $1,000 just on the food there. You think they'd be a bit more accommodating for hotel guests instead of turning us away in the pouring rain when we had actually made a reservation. It made us so uncomfortable that we were happy to leave the next day after spending thousands of dollars at the hotel. It's really a shame that such a beautiful place employs such ugly people.

Pros: great variety of hot and cold breakfast dishes; modern bathroom (toilet is separate from…read moreshower and sink), strong shower pressure; hand towels provided, fridge with bottled water, safe, water kettle, coffee/ tea inside room. Wine upon check-in. Cons: 3 miles away from center of town (€8 taxi one way). Wifi is Useless in the room. The only place that has wifi is the lobby. Antonin in the front desk is helpful and friendly.

The Novotel Amboise is a lovely, modern hotel, and it was perfect for our trip to get to know the…read moreChâteaux of the Loire Valley. The clientele were mostly tours of old couples who had come to see the Châteaux. There was decent room service, the room was spacious and pleasant in a modern way, and the restaurant downstairs makes a decent lunch. We also found it reasonably priced compared to Paris prices. It is however, difficult to find. When the sun goes down you can hardly make out the street names which is unfortunate when you are trying to follow a map. If you are driving there yourself I recommend getting there before sunset. In terms of visiting chateaux, there is one in the town, Chateau Amboise, which is very near but not as impressive as some of the others. The house where Leonardo da Vinci spent his last years is also nearby. We drove an hour to Chateau Chenonceau, which was fantastic, and another 30 minutes to the Sleeping Beauty castle, Chateau D'Usse, which has a fairytale look. I have heard that Chambord is also amazing but that is an hour's drive in the opposite direction, so you might want to stay a few days. Distances between chateaux are quite large, so if you want to see a few then stay longer. The hotel is well-placed if you want to do daily road trips to different castles in the Loire Valley, and it has less traffic than Tours, another city with a good location for visiting castles. I recommend it!

I cannot say enough about this place! We were in France for 6 weeks and it stands out as our…read morefavorite by far! The hotel is lovely and quiet, simple and clean... but the restaurant!!!! It may look simple, but the food was beyond spectacular! The quality of ingredients and the thought put into flavors and textures was beyond compare! We stayed and extra night just to try a few more items on the menu. They also get the BEST cheese. I have eaten my fair share of cheese and after eating it here everything else in France was disappointing. The couple that owns the hotel are the sweetest people! They spoke English, French and I think a few other languages as well. We didn't have reservations, but they took us in. They had an open room because of the gas strike (few people were driving). I would recommend reservations, we got really lucky! The location is great for access to local tourist attraction by car and prices were very reasonable.

Fantastic food and bucolic setting. Had the lunch menu and substituted cheese for dessert. Anything…read moreyou eat will be delicious. Worth the short drive out of Amboise!

Very nice experience!!!! Helpful and responsive stuff. Spacious room and bathroom, cozy place -…read morevery nice homy chateau. Quiet air conditioner. Excellent breakfast - fresh local products: berries, cheeses, eggs, cold cuts etc. Helpful information on the front desk stand. Very welcomming. Relaxing atmosphere. Would love to come back! Note - we did not use the pool as it was too cold so i cannot say anything about the pool.

Our family of 4 - husband, wife, and two adult daughters, spent 2 nights at St. Thomas in Amboise…read moreand LOVED it. Even before we arrived from the U.S., they were helpful in recommendations on planning, restaurants, chateaus. We would have stayed all 5 nights there if they had had room. We loved the location - walkable in Amboise to all of the restaurants and shopping and the castle and Clos de Luce. The breakfast was elegant, plentiful, and well worth enjoying at least one morning, if not every morning. Rooms and beds were comfortable, quiet, and we appreciated that they had parking at the home for us. It felt magical to stay in what has obviously been a lovely, elegant large home for VERY long time.

We travel as a group of six. We had a building to ourselves with 3 rooms. Each was large with…read moresitting area. Great showers and water pressure. Comfortable beds and pillows. Great service and spa quality shampoos etc. A pool and hot tup were available but we were too busy touring local to experience. We stayed for four days while we did our Paris tours trips. Across the street is the hotel reception with a Michelin star restaurant (WOW) Highly Recommended Slainte

Delightful inn that has been an inn for hundreds of years. The staff is exceptionally warm,…read morefriendly and helpful. They speak many languages. It is such a beautiful, peaceful place. The rooms are very comfortable and spacious. The restaurant is superb. Bonus - it is a 5 minute walk from Chateau Chenonceau.