While driving near Palestine, pulling our 30-foot trailer and golf cart with my wife and our three…read moreyoung grandsons, we had a truck tire blow out. With temperatures around 100 degrees and being nearly 77 years old, this wasn't the situation we wanted to be in. We called Ferrell's Wrecker Service, and they exceeded our expectations. They arrived in less than 10 minutes and had the damaged tire removed and the spare installed just as quickly. Their team was fast, professional, courteous, and genuinely caring. They turned what could have been a very stressful experience into a manageable one, and we are incredibly grateful. I highly recommend Ferrell's Wrecker Service to anyone who needs roadside assistance or any of the other services they provide. Thank you for taking such good care of our family. More importantly, you gave our grandsons a firsthand example of how kindness, professionalism, and outstanding customer service can truly make a difference.

Stay away from this place for towing. Had a car towed by them and the driver tore up the front…read morebecause the TBar got stuck under car. When I said something to him he got an attitude and said he didn't do it even though I stood there and watched him tear it up. Broke the horn, torn the fog light off, pulled the bumper out on one side and shredded the bottom of bumper. All that damage and he still charged me $200!

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

i hit a deer in my pick and took it to this place to repair it . since it was an older pickup they…read moremade me order a lot of the parts that they needed. they had my pickup for 6 months and $10,000. later , i get it back and headlights dont work and are hooked up backward , horn didnt work , drivers door keyhole has come apart and fallen into the door . this place is truly amateurish. i would have done better taking it to a high school mechanics shop ! stay away from these clowns !

took my car there on a Monday for an oil leak and they estimated me $300 to fix it. so i called…read morethem on Thursday to see if there were any updates, they said "whoops we forgot your about car! we will have it done by lunch!" they called me two hours later claiming i needed a whole new radiator and it'd be an extra $400. i told them to go ahead ‍ next day i get it out the shop and they say "it'll still be smoking for a little bit, burning the stuff off." a few weeks later, it's still smoking and it is still losing oil! so i take it back and they call me later to say "theres actually a crack in your motor block. we can sell you a new motor yada yada..." you didn't notice the crack in my motor $700 ago?? anyway, i am NOT going to let them replace my motor, nor will i let them do anything for me again. they got an extra $120 out of us for a cleaning fee that day i took it back.

Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

About a year ago was there, just getting around to write review. After another company changed my…read morebattery in my car, the radio would not work and they were trying to tell me to buy a new radio part, etc.. My dealership wanted to charge me $190 to diagnose the issue. I went to Bratz Tire on my uncle's recommendation. They were super nice and honest. They had my radio working within 10 minutes; had the tool to reset code. No diagnostic fee or anything. Super nice and helpful people. I would trust them to be fair and honest. My uncles has used them for years. Thank you, again, for being so helpful and kind!

Bratz Tire Pros are the ones you want to see In Palestine…read more Joe and Kenneth will treat you fairly and get you back on the road in a timely manner. You will be greeted with a smile and you can trust what they say to be truthful!! I've used Bratz Tire Pros for years and will continue. They do more than just tires Go see Joe & Kenneth.

Great experience at H and W Honda in Palestine, Texas. The staff was friendly, helpful, and made…read moreeverything easy. Excellent customer service and I would definitely recommend them.

They run an online Honda parts business out of this location, called Honda Parts Direct or…read morehondaparts-direct.com Massive flakes. First, they let you add things to your cart and pay for them, but they warn you that "Please note that parts listed are not always available or in stock. Please contact us prior to placing your order to confirm inventory availability." So I emailed them about it, using the email address on their site. NO RESPONSE. So I called the 877 number listed on their site. I got what sounded more like some guy's personal phone than a business. I left a vmail. NO RESPONSE. I bought elsewhere, and recommend that you do the same.

Wonderful owners that know a lot about vehicles and are very helpful. Not your typical rip-off…read moremechanic, they are fairly priced and do good work.

I had my truck into J&B for some repairs Brian took great care in making sure all repairs were done…read morecorrect and now my truck is running better than ever I highly recommend this shop I have used several times without being disappointed!

Great service and customer care Kirk diagnosed what others…read moremissed even while we were broke down on side of road. Got US up and running.

Definitely has crap customer service and the owner likes to call there customers liars. Really…read moredon't take kindly to being called a liar when I am not. And will proudly take a lie detector test to prove my truth. As to it was a shot at my character. So definitely do not recommend! Make sure if he has touched anything of yours, everything is tight and so it dosnt fall off while riding! And why would I want to chunk my saddle bag off on the road when I just spent over 3k on a paint job!

The perfect mechanic! Honest, fast and reliable. Never had a mechanic that i liked before. These…read moreguys I trust, recommend and refer with a passion. Go to Rick's!

I have always had good experiences when dealing with Rick's. You only pay for the job to get done…read more They don't inflate your check with a tone of, "you probably don't know anything about cars so you wouldn't know what a fair price is." Parts plus rate per hour equals the bill. They don't sweet-talk you, patronize you, upsell or try to get you to buy things you don't need. They've never told me that they don't have enough hands to get me in but they also never take more than a day or two. For one issue I had, she told me, "well I know replacing the whole system would solve the issue but that's too expensive. We're not going to do that. We need to find the problem." I also had a nail in my tire but she said she wasn't going to bill me to plug the hole because she remembered I told her I had a minor issue from the last time I came in. They operate old school where taking care of customers is the best way to get and keep customers.