They run an online Honda parts business out of this location, called Honda Parts Direct or…read morehondaparts-direct.com Massive flakes. First, they let you add things to your cart and pay for them, but they warn you that "Please note that parts listed are not always available or in stock. Please contact us prior to placing your order to confirm inventory availability." So I emailed them about it, using the email address on their site. NO RESPONSE. So I called the 877 number listed on their site. I got what sounded more like some guy's personal phone than a business. I left a vmail. NO RESPONSE. I bought elsewhere, and recommend that you do the same.

Great experience at H and W Honda in Palestine, Texas. The staff was friendly, helpful, and made…read moreeverything easy. Excellent customer service and I would definitely recommend them.

took my car there on a Monday for an oil leak and they estimated me $300 to fix it. so i called…read morethem on Thursday to see if there were any updates, they said "whoops we forgot your about car! we will have it done by lunch!" they called me two hours later claiming i needed a whole new radiator and it'd be an extra $400. i told them to go ahead ‍ next day i get it out the shop and they say "it'll still be smoking for a little bit, burning the stuff off." a few weeks later, it's still smoking and it is still losing oil! so i take it back and they call me later to say "theres actually a crack in your motor block. we can sell you a new motor yada yada..." you didn't notice the crack in my motor $700 ago?? anyway, i am NOT going to let them replace my motor, nor will i let them do anything for me again. they got an extra $120 out of us for a cleaning fee that day i took it back.

Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

JD was very knowledgeable and honest about repairs needed. Communicated with me well and even…read moreenlightened me on an extended warranty I had on specific part that he could have very well charged me for. Definitely recommend!

Scheduling was very simple, he was on time with service and very thorough in explaining everything…read moreto me. Plan to definitely use going forward.

Wonderful owners that know a lot about vehicles and are very helpful. Not your typical rip-off…read moremechanic, they are fairly priced and do good work.

I had my truck into J&B for some repairs Brian took great care in making sure all repairs were done…read morecorrect and now my truck is running better than ever I highly recommend this shop I have used several times without being disappointed!

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

i hit a deer in my pick and took it to this place to repair it . since it was an older pickup they…read moremade me order a lot of the parts that they needed. they had my pickup for 6 months and $10,000. later , i get it back and headlights dont work and are hooked up backward , horn didnt work , drivers door keyhole has come apart and fallen into the door . this place is truly amateurish. i would have done better taking it to a high school mechanics shop ! stay away from these clowns !

I recently took my car to Teo Gama Paint & Body for repairs. They did a wonderful job. I am very…read morepleased with the outcome. Danaly who manages the office went way above and beyond to help me with the insurance . I highly recommend them. Great customer service and great job. Many thanks to the team members !

I left my vehicle to be looked at for a leak, I informed I would want to know what is causing my…read morecar to leak water. Was told I would receive a call back with what was found. I never received a call back, call was in shop from 8am-2pm and received a call informing car is ready for pick up and has been fixed. I never asked for my car to be worked on as to why I had ask for a call to be made to me first so I atleast have a quote of what I'll be charged for repair. Instead I was hit with a price that is not fair as there was no parts being changed on my vehicle. According to the mechanic he cleaned a pipe that was clogged and that was it. Im being charged $180 with no advice upfront before hand. Very unprofessional and also mechanic decided to hang up the call when I was questioning why the charge is so high. Will never do business here again and will make sure I let my friends and family know.

I called them on a Friday afternoon because my car wouldnt start. I asked the driver to try and…read morejump it off to see if it was the battery.He couldn't even find the battery, told me it was something g else and all he could do was tow . The mechanic couldnt look at it until Monday so I had to get a rental for 3 days. Turned out it just needed a jump. Just pathletic.

Our tow truck driver did a good job. Management and dispatch did NOT do a good job. They misled us…read morein to believing that our tow would be completely covered by our Triple AAA membership. It was a mistake on their part and they would NOT take ANY financial responsibility for their mistake (other than "internally handling it") ...even though we gave them the opportunity to do so. I do not recommend using this company as they do not treat their customers with respect.

The staff at Palestine Toyota are a joy to work with. They work hard for customers and the…read morecommunity. What other dealership gives away 2 cars to local high school students every year ?? When we were looking to add a family vehicle, we found the right one here in there used inventory. What was extra valuable was the Lifetime Warranty that came with my 2017 Infinity QX80. I find myself constantly telling people about this warranty and most people aren't aware!

Process was smooth and to the point. Everything is transparent. They do their best to make sure…read morethat you're well informed and are able to make the right decision for your vehicle purchase.