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    Services - LBU Lighting

    Electric installation or replacement

    Electric repair

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    3 months ago

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    2 years ago

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    6 years ago

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    Andrea W.

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    8 years ago

    Bad customer service in Naples, then they charged me with restock fee. It just says I have 30 days to return.

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    13 years ago

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    The Fan and Lighting Connection

    The Fan and Lighting Connection

    (3 reviews)

    I would like to take the opportunity to share how unprofessional the owner and his son was. We were…read moreordered a light kit and needed to return it as it doesn't fit the fan. The owner began to belittle us and tell us we were wrong. He accused us of buying the fan at some second hand place. When I pulled the fan up online, he commented "oh, you bought it online". What does that have to do with anything? This is a $500 Bellacor fan! It got so heated I told him he was acting like an asshole. My husband told him he is acting like an ass and walked out but I don't back down that easy. His son turns around and snickered. Needless to say I tuned him up as well regarding his behavior. He responded "I'm not a kid". I told him I didn't call him a kid and he should know not to be disrespectful. But, as they say...the apple doesn't fall far from the tree! Never again will I step foot in that piss poor store!

    I went to their store on US1 the morning of March 9th because I needed to replace a fan in the…read morehouse I'm selling before I move on March 30th. After picking a fan the sales person called to make sure it was available for a quick delivery since I had a hard deadline for the installation. I called many times after the purchase to see when it would be installed. Almost every call went to voicemail. I always left messages and my calls were never returned. Finally I reached a person on March 22nd. I was informed their installer would be on vacation and it would have to be done when he returns. I explained that those dates would be too close to my move. She said she'd try to get it installed the next day at 4:00. She'd confirm and let me know. No one called me back. No one answered my calls until close to the time of the installation. I was told the fan had never been shipped. The factory was running about three days behind. Again, my order was placed on March 9th! Today is March 23rd! They cashed my check. I have no fan and no anticipated installation date before I move. I'm so disappointed and wish I had used any other store.

    LBU Lighting - lighting - Updated May 2026

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