Extremely professional, super knowledgable. Happy to take the time to give me a good bit of…read morefree/DIY advice - invaluable as a new homeowner!

We purchased a home this summer, and as part of the closing process, the seller had a new hot water…read moreheater installed through this company. We received the receipt and installation details at closing, including this company's information. Since moving in, we've experienced ongoing issues with the hot water supply. I am currently 8 months pregnant and unable to take a full hot shower, and my children often end up needing to take cold baths afterward. When I reached out to the company for help, they refused to come out to assess the situation unless I agreed in advance to a $300 service fee. The company is upfront blaming that the hot water heater is simply "undersized for our household needs" instead of checking on it. I've previously owned a home with a similarly sized water tank and never ran out of hot water at all, but regardless, I believe a company should stand by its work--especially when the installation is recent and the unit is still under warranty. At minimum, a basic service check should be offered without demanding a substantial fee upfront or placing the responsibility on the homeowner. The individual I spoke with on two separate occasions was dismissive and unprofessional, and did not take accountability for the situation. The interactions left me feeling uncomfortable and even intimidated to write a review, but I feel it's important to share my experience so others can make an informed decision and find a company that stands behind its work and treats customers with respect.

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I called on the morning of a holiday (Veterans Day) after realizing my sewer backup would probably…read morenot remain mild for another 24 hours. They arrived about three hours later, snaked the main drain, and for less $$ than I expected for an emergency visit. Highly recommend.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Pete/Northeast Drains is THE BEST! Our main sewer line was clogged and backing up into the…read morebasement. He was able to come the same day we called to take of it. He was very knowledgeable and reasonably priced. Thank you Pete!!

From the owner: Northeast Drains has been serving Albany, Troy, Schenectady, & Ravena for over 30 years. They are…read moreSewer and Drain Specialists that offer High Pressure Water Jetting and Complete Drain Cleaning and Plumbing.Northeast Drains is fully insured serving Re

Sing did a phenomenal job with our water damage repair project. We had a bathtub overflow upstairs,…read moreand leak into our kitchen downstairs. He fully tested the site and repaired the damage, and our homeowners insurance inspector even reviewed his work and said it was excellent. The cost of the repair matched the insurance estimated cost nearly to the dollar. Would definitely hire again.

If I could give a zero instead of a one I would do so…read more I had a clogged sewer drain. Sing and his assistant arrived with a snake machine. No other equipment such as a shop vac or a safe way to handle the sewage water. No tarps to protect the rug, curtains, or furniture. In an effort to find the pipe opening, they removed 10 buckets of sewage water, carrying the sloshing filth through the room and hallway and dumped the stuff in the street. Someone called the police after stepping in feces. Sing never found the opening to the pipe. He charged $400 and departed. Later he came back to clean up the sewage he had thrown in the street. The next day a different plumber used a crowbar to find the opening to the pipe and inserted the snake. Once the clog was cleared, all the sewage water went down the pipe. He then used his shop vac to thoroughly clean the area.

Had a small job today for Frank and he was early and was finished quickly. He told me about the…read morejobs he has done. I will call him for the next job, even if it is a large job.

Just Frank Plumbing is highly recommended. Frank came and repaired a broken toilet at our house in…read moreHudson on short notice and was knowledgeable and professional. He also is a very nice and honest individual.

These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

Worked to keep the price as low as possible, didn't put a markup on materials, and did a wonderful…read morejob overall!

From the owner: Eagle Eye Precision is a locally owned and operated contracting business proudly serving the…read moreCapital Region. With a sharp eye for detail and a passion for craftsmanship, we specialize in modern home remodels & repairs. From full renovations to small fixes that make a big impact. We believe every home owner deserves quality work, clear communication, and respect. Whether you’re updating a bathroom, repairing water damage, or dreaming up your next big project, we take your vision seriously—and bring it to life with care. Every project comes backed with a 5-year transferable Workmanship Warranty - because standing behind our work is part of the job. **Note : Materials are covered under the manufacturer’s warranty. Skilled. Reliable. Local. Serving Albany, Schenectady, Rensselaer, Dutchess, Orange, Ulster, and Greene Counties

Excellent. Reliable, a life-saver in emergencies. Trustworthy and shows up in timely manner…read moreregardless of time or season.