We had a great time, twilight hours get you in for several hours at the end of the day and saves…read moremoney. It was busy but even though the lines looked intimidating they went fast. Not something I'd do all day but 2-3 hours is great. There are conveyer like belts that take you up to the top (only downer bc I was actually hoping to climb and get some exercise). Be careful they are slippery. Also if you have a small child that doesn't weigh much or less than 10 maybe have them go down with you first. Brings either googles or glasses, when you stop you place your feet on the ground and get a face full of snow. And wear layers we all had on a lot and were comfortable! There are plenty of food trucks, but I didn't eat anything from there. It was a perfect afternoon activity!! Especially since we all didn't have our snowboards for ski Apache.

Don't waste your time or money. All of the negative reviews you read on here and the videos of…read moreovercrowding and understaffing are true. Take my advice: drive a bit further and go tubing at Cloudcroft. The hills are bigger and better, staff is fantastic, and they keep control if the number of people who can go each session. I wish we'd gone there twice instead of coming to Winter Park.

We needed ski rental equipment including ski pants. They were very friendly and helpful. Also, the…read morecost was less expensive than I expected.

This is definitely the place to rent your ski equipment when skiing at Ski Apache. It's the most…read moreconveniently located since it is right at the base of the mountain where you turn to go up. It's about 1/3 the price compared to Ski Apache at the top of the mountain. They are clean, friendly, knowledgeable, helpful, and they went above and beyond helping us wax equipment we already owned! You will love this place!

Cannot say enough good things about this place! Kinda don't want to because I feel like it may be a…read morehidden gem... 1. Location - one block from the main drag. 2. Price - about the same as a hotel and so much better. 3. Accommodations - we stayed in Whispering Pines which is small dog friendly with large rooms and is pleasantly decorated. There's a large balcony which would be perfect for warmer weather. Loved that they provided so many towels and had a carbon monoxide detector. 4. Property - wonderful landscaping with gas grills and a gas fire pit that is turned on every evening. We came for 4 nights over Christmas and couldn't have been happier. Already planning a trip back and my new life goal is to buy one of these condos.

Nice place, a little dated but overall comfy and spacious rooms! Great location to be able to walk…read moreup to stores and restaurants on the main street in town. My only complaint is that I couldn't ever get any hot water for the shower, even when I was the only one staying in the room.

Great service with good people. No problems with the equipment. Would rent here again.read more

Been using this one lave for years now and I can tell you : Best customer service around!…read more Very helpful Fast Friendly Efficient Easy in and out Great location Clothes Skis boards They got it all

We had a horrible stay. The manager doesn't wear a mask which begs the question? Are they following…read moreCDC guidelines. Once an environmental venue, with change of hand they are using fragrance detergents that are toxic. The fireplace in the room we had , was the only source of heat and banged and kicked so loud we had to turn it off to sleep. The perfume overload in the sheets and blankets burned and stung our eyes. Needless to say, we froze in the cabin, got no sleep and came home with severe colds.All for a wrapping $200.00 a night. All we got were excuses from the face mask less manager who shinned us on and took our money.

These are two story A-Frame cabins. They have living room w/fireplace and free wood, kitchen…read morew/utensils, bathroom, and small front & back porch. downstairs and bedrooms and bathroom upstairs. They are old but the current manager is maintaining them pretty well. An older cabin set under thirty foot pine trees is not all bad. If you are looking for something that's not fancy but comfortable with a great pine smell in the air, this is the place. If you want elegance, stay away. They are on a main road half way between the racetrack and ski slope. I've been staying here off and on for 20 years and will be back next summer.

From the owner: Located on 5 wooded acres in the tall, cool pines of Ruidoso, New Mexico. We are a locally owned…read moreand operated, 3 generation family business since 1970. Our cabins are iconic and have been the basis of many fond memories for many families visiting our beautiful mountain village. We have 10 rustic cabins that are being remodeled and updated so that they cozy and comfortable for generations to come. We are upgrading our property with high speed internet and hope to have our outdoor swimming pool open for operation in the summer of 2024.

This agency has no ethics. We booked for this weekend but had to cancel due to the horrible floods…read more I messaged them and called them twice. On both occasions the receptionist Alyssa assured me we would get a call back and nothing. During a time like this I cannot believe they are trying to keep peoples money. The mayor himself discouraged people from visiting. The Innsbrook Village where we were supposed to stay was flooded and even marked on the flood zone map. There was no way I was going to risk my children's safety. Truly apathetic bunch of people

Where do I start! 2 years ago, at Christmas my family and I reserved and paid for a home through…read moreVRBO called the Avalon, located in Ruidoso NM. We have been looking forward to this trip for some time now, especially now that it's right around the corner. Sadly, the owners of the Avalon decided to sell their home and it is now managed by Condotel. I was told that our reservation would be kept and someone would reach out about payment. At the time I spoke with Condotel the paperwork for the sell had not been completed. I was told that would happen in early August 2022. I called on 08/01/22 to inquire about the reservation and cost. I was told that our reservation had been kept and then he asked if I had received information on the payment, I said "not yet". He then proceeded to look for the payment information. My family and I had paid $4500 for the rental in 2020, through VRBO. The representative came back to the line to inform me that the NEW owners decided to increase the cost to $12k. I asked to be put in contact with the owners but was denied. Sadly, this was WAY MORE than my family and I could afford at such a short notice, so CONGRATS! to the new owners and whomever decides to rent the Avalon going forward, it will not be us. I do plan on posting this review about the Condotel service and on the Avalon to every media outlet I can find. EXTREMELY BAD EXPERIENCE AND CUSTOMER SERVICE!! Gina C.

We've rented from Hummingbird Cabins before and had a great experience, which makes this recent…read morestay all the more disappointing. The home was advertised as a premium property, but what we walked into felt more like someone's neglected second home -- furnished with mismatched items, poorly maintained, and nowhere near worth the price we paid. Here are some of the issues we experienced during our stay: * The oven broke on the first morning, and despite calling at 9:30 AM, no one came until after a second call that evening. * Mattresses were old and uncomfortable * The master bed is not suitable for anyone under 5'4" because it is too high to access safely and no step is provided. The nightstand next to it was about 12" too short to be usable. * Fixtures were grimy and coated in calcium and gunk. * Bath towels were threadbare, closer to dish towels in quality. * Only two thin hot pads in the kitchen -- I actually burned myself using them. * The kitchen was poorly stocked, and many items felt dirty or greasy. There was only one mixing bowl, and we found a bag of rotting avocados in the pantry. * The dishwasher didn't clean, and the instructions said to use vinegar -- which wasn't provided -- so we had to hand-wash everything. * The refrigerator made loud noises one night and kept us awake. * Worst of all, the dryer had no lint trap, with visible internal buildup -- a major fire hazard. * No coffee or side tables in the living room, making it impractical to relax with a drink or play games. * The house was dark and poorly lit, not at all like the bright, welcoming listing photos. * We were not allowed to use the patio heaters, even though they were advertised. When we asked how to turn them on, we got a generic text saying they weren't allowed -- with no explanation. * The yard was completely overgrown and unusable. We had hoped to enjoy the outdoor space but couldn't. We attempted to resolve this directly with Hummingbird Cabins, but their staff told us management could only be contacted by email and offered no timeline or assurance of follow-up. We never received a response to our email. That is not how a professional rental company should operate. We paid for a premium experience and got a substandard one. Until this property is properly cleaned, updated, and made safe, we cannot recommend it -- and we hope the company takes our feedback seriously.

My family stayed at the wild mustang cabin this past weekend. The hot tub was really nice! The…read morefront door keypad lock did not work. We had to call and they remotely opened it. Not the end of the world. The inside of the cabin was supposedly "deep cleaned" but... it was not. The cleaning fee was $200 and nothing was actually clean other than the floors and bathroom. The carpets were nice and vacuumed and the floors seemed swept. That's about it. We were cooking dinner and found many dirty dishes while cooking. We reached for a pot and opened it to find a moldy old steak. We called management but they weren't there because it was around 6 pm. I just wouldn't book with hummingbird again. Noisy water lodge in ruidoso has the best cabins in my opinion. We stay in ruidoso frequently but this was a disappointment. Please clean your cabins better. *i want to add it takes them 15 BUSINESS DAYS to release your deposit you pay. What a joke. I've never seen a 15 day period before a DEPOSIT is released.

This is rustic vacation condo. The view is outstanding. The staff is very friendly and…read moreknowledgeable. Derr and elk visit the site daily. The amenities include a washer and dryer onsite, a full kitchen with dishes, utent and a grill. There is a playground for the little ones. The drive to town is only about 15 miles.

I reserved 2 different timeshares. My kids stayed at the Crown Point Condos and my wife and I…read morestayed here at the Ranch Ruidoso condos because they allow our fur kids. Let me tell you something. This place was perfect for us! The places were nice just not 4 star resort units. But that's not why we came here. The grounds are absolutely beautiful. You have great views of the snow covered mountains and it is surrounded by tree-lined rolling hills with horses scattered about. We saw Elk, Deer and a couple Foxes. It was very serene and quiet. The dogs LOVED it! I have a Border Collie and a Border Aussie so they like to play and explore. This was the perfect place for them. They could run and chase after the ball and other people had dogs as well so we didn't feel out of place. The units had rustic tile floors and a fireplace. The kitchen was well stocked and the water was hot. The internet was unbelievable. I had to work while the wife, kids and grandkids went out to explore and I was getting 30 mps consistently. The grandkids enjoyed the playground and although it was closed for the season, the pool looked very nice. There is also a tennis court. Most importantly, the owners Jose and Maria were wonderful. They are so nice and are obviously dog lovers because they kept asking me questions about my pups. I will stay here again and let the kids stay at the crown point everyday of the week. I loved it!