So, I've tried to on more than one occasion give the benefit of the doubt. After nearly one year of…read morerepair work fully paid by the way, and many many hundreds of dollars in tow bills rental fees etc, and time missed that I cannot get back...... DO NOT I REPEAT DO NOT TAKE YOUR VEHICLES TO CHAPLINS TRANSMISSION IN OLNEY, IL. MORE TO COME BUT THIS IS A SNIPPET. It took me to post for calls and for help. The help offered was take down my post and then I will get a rental vehicle.

We dropped a truck off on May 17th to get the transmission rebuilt and it did not get finished…read moreuntil August 2!! They got it taken apart and then put back together. Apart was bad so they had to take it back apart and fix it again but still!!!!! There's literally no excuse to take that long!!!! Every time we would call, "Oh it will be done by the end of the week,"or "oh it should be done by Monday or end of day tomorrow". Always got told something different.

Talk about being treated like Family!!! Hometown Feeling in…read moreOlney,IL 62450! Great Service and Pricing with a Smile!!! Attention to Detail. Period Home of the White Squirrels and the Tigers!!! Thank You Brian and Austin Woods and the Crew for doing an Awesome Job on my Challenger!!!! Missed the Deere but Popped out of the Ditch in Second Gear!!!!!

Have twice been impressed with Rick Lawhead and his business. This time, we were looking at a $2200…read morebill, but Rick took the time to investigate the vehicle warranty that we had and saved us 1000+ dollars. I always appreciate the guy who will go further for the customer. He was recommended to me, and for good reason.

When I went to pick up the car the first 2 times he told me he couldn't align It (it needs more…read moreparts) so the 3 rd time I went to pick it up and guess what it needs more parts before I could get it aligned. I left and I won't be back.

Van was beat to death in a hail storm. Had a wonderful experience with Dale and April. April runs…read morethe office and Dale took care of the dents. What a fantastic job and at a great price. So satisfied. Would recommend for auto body needs.

The detailing service is great! Your car will come out super clean. They will also get you in at…read morea time suitible for you and as soon as you can get it in the door. Their service department is also the same way too. And they do an awesome job at fixing your vehicle. I take my car here for oil changes, tires, alignments and even clutch repairs and everything came out working perfectly! Highly suggest getting a detail, service work, and even buying a car from here! Ive bought three vehicles from here and I loved them all.

I've taken my truck here for inspection and service and left with the idea that these folks will…read morescrew the out-of-towner for all they can get from them. I gave this company the opportunity to inspect and flush my coolant system, inspect and recharge my AC system, inspect and flush my front and rear differential and transfer case and inspect and flush my transmission. I left with an AC system that blows hotter than the heater. How can anyone expect one system was inspected and maintained correctly when the other performs so poorly after such a "service". I was also taken for $250 so that someone could punch a few buttons on a programmer to reprogram my cpu which performs worse now as when it did when I brought it in to their shop. All this place has done was fix my ability to have faith that all GM dealerships are not equal. I would caution anyone coming here for service to question how that service is performed. I personally think they suck and charge for things they're not qualified to do. Buyer beware! You cannot trust these mechanics. What's unfortunate for them and me alike is that I am looking for someone to replace my shocks, add an air ride suspension, replace my mirrors with towing mirrors and rotate my wheels. I wouldn't trust them with rotating my wheels at this point. No stars for this group. Go somewhere else if you're in need of service.

Body Builders requested my tow and Mr. Shook was on scene within an hour, over 40 miles away. My…read morecar was promptly delivered back to Robinson as quickly as my ride got me back to town. He was literally a couple cars behind us on the way back to town. Midwest service at it's best!

I took my car here because something was wrong with the Antilock brakes or traction system and they…read morehad it for a couple of days and said that they fixed it so we paid the $400 charged, but the same issues kept happening (I was too anxious to go back about it because a month had passed by ,and now at this point its been over a year). I also had to have my car taken here once when it just completely stopped. I'm still not fully sure what was wrong with it but they got it working again after about a month of having my car.

Best service around. The Eagleson Team does the job well and provides efficient response times…read more Thank you for always getting it done right!

Sold a car that belonged to a local family who's son took his life, and lied about it to the…read morecustomers to sell the car... made up a whole story about the kid having ptsd from Afghanistan... then the people that bought it went to the previous owner to thank them for their son's service... A disgusting lie told to make a profit...

I recently relocated to a new area and needed to find a new place to service my vehicle…read more Silverthorne Chevrolet is the place for me. Very friendly atmosphere, was made to feel like they truly appreciated my business. Leslie at the service desk was very helpful, Jerry the technician explained the issue with my car and the guys in the parts department gave me the best prices I could find on tires PLUS a 100 dollar rebate. They have earned my business, i will be back.