My husband has called them multiple times, left messages for Jen, emailed, etc…read more He called to cancel before last spring, but they came that season for a treatment anyway (after we cancelled). We just received a "late notice" for a payment for a service that we had cancelled last year. We aren't even living in that house anymore and the bill was forwarded to our new address. Their office assistant is terrible at her job.

This Company is horrible they killed my grass, they have terrible customer service do not trust…read morethem.

Excellent communication, prompt service and reasonable prices! Rick has been so helpful maintaining…read moreour property. It always comes out beautifully

I was excited to work with these guys, but they never showed up when they said they would. Poor…read morecommunication and no follow through/call back.

It's crazy, the lack of response and professionalism with landscapers and contractors that we've…read moreexperienced. I knew I was likely going to hire Oscar and his team just by the mere fact that he actually showed up (early in fact) to our appointment for the quote. Not only was he punctual, he was responsive communicative and extremely professional. they sent me the estimates by the end of that same day (others took weeks or didn't even bother to show up at all). They delivered as promise, showed up on time, and his team of 3 finished my large property in 1.5 days. My garden beds look amazing! We hired them for mulching and edging the beds only, but already getting quotes for other work. I highly recommend the Rivera brothers for all your landscaping and hardscaping needs.

Timely, responsive, and exceptional work quality for a spring clean and landscaping bed preparation…read moreproject. Great experience

Easily could be a 5 star establishment but the inconsistent customer service is really making it…read morehard for me to want to return. I love coming here- their variety of plants is unmatched! My husband came here earlier this week and could not stop talking about how nice everyone was. I was so pleased to hear this so when we realized we needed another lambs ear plant I decided to go with him to pick it up. Upon entering you are greeted by everyone. Definitely nice workers (in orange attire). However it stops there once you get to the register. I needed another lambs ear plant to match the one my husband got two days prior. Unfortunately all of these plants were not in the best condition. I needed to get one to match the one we got a couple days before but because it wasn't 100% healthy I assumed they would not charge me full price as there were no other plants in better condition. When I inquired at the register the woman was super nice and tried to see if they had any more. Unfortunately they did not and only had what was out. Meanwhile as she is on the phone talking to the staff, an older gentleman immediately turned away from me and said "I don't have time for this" and huffed at me. He basically made the woman at the register take care of me when he clearly was a supervisor or something and could've acknowledged my concern. After a worker came up to me to assess the plant he seemed a little uneasy when the older gentleman all angry was nearby and said my plant was fine. I'll attach pictures but I really don't think I should've spent full price on something that wasn't this unhealthy two days ago. I'm hoping it will revive like the man said but considering I am a returning customer I found the whole situation off putting. I mean even if they couldn't give me a discounted rate for the unhealthy plant at least tell me when you'd get more in that would be in a better condition. There was literally no conversation. Probably will not be coming here again unless I really need something unique.

Russ was incredibly knowledgeable, helpful, patient, and friendly with my wife and I. I look…read moreforward to going back with more pictures and questions, and leaving with more beautiful flowers and bushes. Fantastic place!!

I would highly recommend Ashmore & Son landscaping. I had them complete several projects to include…read morethe upkeep of my hedges, mowing my lawn. They also maintained my walk way and created a beautiful shrubbery area in my front yard. They were on time and worked efficiently. I will definitely be using them again for this upcoming Spring/ Summer season to maintain my yard.

Ryan and son did a great job with my front yard landscaping project . Included trimming, edging,…read moremulch, and haul away Responsive, courteous, great value!! Thank you

My husband and I bought our house a couple years ago and knew immediately that our patio needed to…read morego and we needed a serious upgrade! We researched and found that the Newington Community highly recommended Lenares Landscape & Design! Mike listened to our ideas and immediately drew up a sketch after looking at our property. He truly cared about our vision and had some really cool ideas to enhance it! We appreciate all the hard work Mike and his workers did to design our new and improved patio, sitting wall and fire pit! We are so amazed by how beautiful it is! If you need a patio or even some landscaping, Lenare's should be your go to!

A major shout out to Mike, his son and their awesome team of landscape professionals that recently…read morecompleted a major planting project at our home in Farmington. From start to finish, their responsiveness was laudable. The pricing was very competitive given the scope of the work. Mike's suggestions were spot on....a testament to his knowledge and experience. The quality of the shrub/trees were top notice. And last, but not least the crew was friendly, responsive to minor modifications, and their attention to detail was simply amazing. Overall, our experience with Lenares exceeded our expectations. We highly recommend them. We have received many compliments from neighbors, family and friends. A sincere thank you to Mike and his team for an outstanding job.

Where do I start? Christian was wonderful from beginning to end. It was a big landscaping effort to…read moretame 20 year old evergreen bushes that had not been tended to in over 10 years and were more like trees than bushes. The Surmount team was amazing; no nonsense and they provided completely professionally excellent work. Without hesitation I will contact them again for any landscaping or construction work. I also will recommend them to anyone and everyone who askes if "I know somebody". Yes, I know somebody who provides terrific customer service, has an impeccable work ethic and good pricing. Who could ask for more? I highly recommend them!!

Cristhian and his team did excellent work. They were on time, fast, and paid attention to details…read more They took the time to walk through every aspect of the job before we got started to make sure they knew exactly what we wanted. Once they got going, they were super friendly and knowledgable about any questions we had or minor changes. They did some planting, edging, trimming, and mulching and my yard looks great! I highly recommend them. - ZZ

Mac and his crew are down for any project I call them for, and they do big projects that others…read moreavoid. In my experience they have excellent equipment and work ethic.

Formal Warning Regarding John (Mac) Bellingrath (Bellingrath Bros. Landscape & Design, Newington,…read moreCT): In August 2024, we entered into a contract with John (Mac) Bellingrath for a backyard renovation, paying approximately 95% of the total cost upfront--an error in judgment we fully acknowledge. The contract established clear completion deadlines for early September 2024, with allowances for minor delays. In the several months that followed through April 2025, Mr. Bellingrath repeatedly failed to meet numerous promised completion dates, including a final, "guaranteed" deadline of January 7, 2025. Despite our sustained good-faith efforts to allow him to meet his contractual obligations, he engaged in an ongoing pattern of project abandonment, unprofessional communication, substandard workmanship, and repeated false assurances. Ultimately, due to Mr. Bellingrath's continuous non-performance, escalating safety concerns, and deteriorating conduct, we were left with no choice but to formally terminate our relationship with him on April 1, 2025. The situation escalated to such an extent that police assistance was required to escort him on and off our property to retrieve his remaining equipment. Mr. Bellingrath's complete lack of professionalism, accountability, and competence turned our project into a nightmare. He repeatedly abandoned work, delivered subpar craftsmanship, and caused extensive damage--showing zero regard for our property or safety. A few examples include: * Repeated Abandoned Work & Safety Hazard: He dug an 80-foot trench for electrical conduits across our backyard and disappeared for weeks. In numerous occasions, Mr. Bellingrath left our backyard a dangerous construction site littered with heavy stones, machinery, and debris--forcing us to keep our children away. * Poor Work & Property Damage: Mr. Bellingrath sent an unqualified worker to handle critical tasks like building our patio, installing steps, and adding a rodent exclusion barrier. The result? A sloppy, unacceptable mess that required constant oversight. To make matters worse, this worker damaged our house siding. * Negligence & Destruction: Mr. Bellingrath's team repeatedly drove heavy machinery/vehicles over our front lawn--an area not even part of the job--destroying our front yard we worked hard to maintain. * Known to Authorities: Mr. Bellingrath's history of issues isn't unique to us. The West Hartford Police Department and town officials are well aware of the complaints against him. There is much more to say about this, but we'll stop here. Beyond our personal experience, we have been contacted by other clients reporting similar grievances, including significant upfront payments for unfinished work and long delays exceeding several months. It is evident that Mr. Bellingrath's conduct constitutes a serious breach of contract, a disregard for professional standards, and raises broader concerns for consumer protection. Mr. Bellingrath continued operation poses a significant risk to other unsuspecting clients and we urge anyone considering hiring him to exercise extreme caution and due diligence.

Have used Pane Road materials many times for my landscaping needs. They are reasonably priced, have…read morefast / easy delivery, and are very easy to work with.

I went through several companies looking for top soil that wasn't overly expensive. I called…read morePane, and they were very reasonable, accomidating to my schedule, and the top soil was very rich,( no stones or filaments) I would highly recommend them !

I've used their services for several years (8-10), and I've been satisfied with the job they do…read more They show up at regularly schedule times to tend to the property in the summer, and they arrive in a reasonable amount of time after a winter storm. We have also hired them to do cleanups (beyond the usual spring and fall cleanups), major trimming, occasional planting, etc. They're knowledgeable, hardworking, and they are careful with the property. I recommend them highly.

I am extremely pleased with my patio and backyard drainage system A H Hutchinson Landscaping…read moreinstalled. They did a fantastic job.