1. Lazaro Mobile Auto Spa

1. Lazaro Mobile Auto Spa

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Lazaro Mobile Auto Spa

4.6 (11 reviews)
Open 8:00 am - 6:00 pm

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Response time

3 hours

Response rate

100%

Services - Lazaro Mobile Auto Spa

Auto bug and sap removal

Handwashing

Lazaro Mobile Auto Spa Photos

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Review Highlights - Lazaro Mobile Auto Spa

Jose's work on my BMW was stellar: spotlessly clean, meticulous detail, inside and out.

Mentioned in 5 reviews

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Quick Quack Car Wash

Quick Quack Car Wash

3.5
(135 reviews)

This location is my regular spot to swing by a quick car wash. The staff is friendly although I…read moreshuttle through the member line and don't interact often. They've been behind on some repairs lately. Air compressors that didn't blow to no signature Duck projection on the windshield or seasonal sent through the air ducts. Even though the small details need some upkeep the job gets done and the staff is always friendly when I have a request.

Today I visited the Lincoln location, which I frequent regularly. Unfortunately, I experienced yet…read moreanother issue that has been ongoing at this location. Every time I come through, I clearly request that staff do not spray the bug remover on my vehicle because I have been told it can damage paint and window tint. My previous vehicle was damaged after being sprayed, so with this new vehicle I always make a point to ask them not to apply it. I even ask the employee at the entrance to write the request on the windshield. Despite doing this every single time, the employee waving cars in still sprays it anyway. In the past, I have even gotten out of my vehicle and gone to the office to politely inform staff that the request written on my windshield was ignored. My intention was simply to make them aware so they could correct the issue. I have never yelled at or disrespected the employees. Today the same thing happened again. When the employee began spraying my vehicle, I rolled down my window and waved to get her attention. When she approached, I told her "No bug spray." She said the other employee wrote "xxbug," meaning extra bug spray. I clarified again that I did not want bug spray. As I rolled my window up I muttered "f***" out of frustration, but it was not directed at her and I did not insult or yell at the employee. This situation keeps happening despite my repeated requests. While I was drying my vehicle afterward, a man approached me saying he heard there was an issue. He identified himself as Ashton and claimed he was in charge of all of Northern California operations related to soaps and training for Quick Quack Car Wash. When I explained that my concern was the repeated spraying of bug remover despite asking them not to, he insisted that their chemicals cannot harm vehicles. When I mentioned that my previous vehicle had been damaged and that I had been told by a Quick Quack employee that the product contains an acidic component designed to break down bug residue, Ashton called me a liar, told me I "know absolutely nothing," and said I was making things up. He also accused me of cussing out the employees, which I did not do. His tone was yelling, rude, and completely unprofessional, especially for someone claiming to hold a regional-level leadership role. During this conversation he also informed me that he would be removing my account from their system, which felt retaliatory given that I was simply raising a concern about an ongoing issue. I asked for his name and again he represented himself as someone who oversees Northern California soaps and training. After he walked away, he began taking pictures of my license plate. My brother was with me and overheard the entire conversation. I later contacted the Quick Quack employee I know within the company, who informed me that Ashton is actually only a team lead, not a regional manager or someone in charge of soaps for Northern California. He was shocked that Ashton would represent himself that way and even more shocked by how a paying customer was treated. At this point, the ongoing issue of my request being ignored is frustrating enough. However, being called a liar, yelled at, threatened with account removal, and treated disrespectfully by someone representing the company is completely unacceptable. I hope management looks into both the repeated failure to follow simple customer requests and the unprofessional behavior displayed by this employee. I also find it very interesting that on Google they have a 5 star rating but on yelp they have a 3.5

Lazaro Mobile Auto Spa - carwash - Updated July 2026

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