Incredibly unprofessional. I was told the wait was 10-15 minutes, called back after 20 and was told…read morean unmarked white SUV would be picking me up (is that even legal?) and was on the way. I called back again and was told I better call another taxi service, after waiting almost 30 minutes. I almost missed the bus back to NB because the dispatcher was mismanaging rides or couldn't be honest about the wait. And stop calling adults you don't know, "hun." it's gross.

The driver was incredibly helpful with their service with getting me to where I had to be …read more Firstly I was picked up quickly and was not delayed by detour of driver. The car was incredibly clean and made for a pleasant drive to my destination. Happy customer !

The young man who picked my toddler and I up at the airport had offered to take all my bags and…read moreload them up while I got my daughter in the car but ended up leaving my main luggage on the curb! I had only noticed once I got to my destination and when I called him, he claimed he had brought all the bags in. Not true because airport THANK GOD had found it on the curb. Was not able to reach anyone or have anyone from the company retrieve it since I had to go in person after a long day of travel. The driver did not know how to adjust the car seat and there was no water available either.. would have been nice after a flight. Needless to say, will not use or refer this service to anyone.

I have been using Premier Car Service for several years now. Clean cars, professional driver , well…read moreattired, on time and fair price. They do it right

They are simply pathetic never book a taxi with them. They don't know what is "professionalism"…read more Really really horrible people working there specially a lady who is so bloody unsure of herself.

This is the worst cab company I have experienced in my life. I book an hour in advance for work and…read morethey still show up a half an hour late every time. they claim consistency and all they have in terms of that is being consistently late and unreliable. They constantly make me late for work no matter my efforts to book in advance and explain my situation. Horrible horrible service

From the owner: Great customer service. Debit available in all cars.read more

There's nothing quite like feeling swindled at five in the morning before a twelve-hour travel day,…read morea fact of which I was reminded yesterday when Flytime Taxi showed up outside of my house for a trip to the airport. Since I generally don't like surprises that early nor the looming fear of missing a flight, I purposely went ahead and booked a town car to be at my house at an ungodly hour to know that all I had to do was roll out of bed. I booked online through Flytime - a website with apparently mixed messages as to whether they are a town car or limo service - prepaid at a much higher rate than your average cab, got a confirmation by text message, and was feeling pretty good about the situation. The convenience of online/mobile reservations kind of rocked my socks. The following morning, I received an uninvited 'wake-up call' from Flytime at 4:45am. Not cool. If someone has the foresight to prebook a town car, they likely are the type of person who knows how to also set an alarm. Strange. Stranger still, they were already parked outside of my house - clearly worried at the lack of lights on. Wake-up call, or covering their own asses? I'll let you be the judge. But hey, at least they were there on time! It wasn't until my way out the door that I realized it was a Yellow Cab. A plain, old, dated Yellow Cab. No leather seats, no Lincoln emblems, just the same car I could wave down at Pizza Corner or call from Bob's. Suddenly, I was paying $20 more for the same fifteen minute drive from my house to the airport for absolutely no reason. I also had to give him directions. So pretty much the opposite of what I wanted.

Very reliable. I receive a reminder text or call the night before early morning airport runs and…read morethe drivers always show up on time.

Friendly but extremely unreliable, STAY AWAY if you don't want to risk missing your flight!…read more I'm a frequent flyer and have been using this company for the past year on a regular basis, at least 2-3 times a month, for trips to/from the airport. While their drivers are friendly and their cars clean, they are also extremely unreliable. So I decided to stay away from them from now on. Their drivers are constantly late or will just not show up. After complaining the first time, the owner contacted me directly to apologize. He explained his dispatcher had "mixed" the pick up time and offered a free ride to the airport in exchange for a "second chance" and the promise this would never happened again. I continued using their service and tolerating small delays from time to time. A few weeks ago I received a call from one of their drivers to notify me he was "5 minutes late"... 10 minutes later he called again to let me know he was stuck in traffic (at 6 am) and it would be delayed 5 more minutes. When he finally arrived, almost 30 minutes after the agreed time, he told me he had been at the airport at the time of his first call, dealing with another customer. I barely made my flight that day. Had he been honest from the beginning I would have made other arrangements. Today they didn't even send a car. After waiting for over 15 minutes past the agreed pick up time, I was notified that they had "mixed" the dates up and couldn't find a driver for me... Simple as that, no accountability. So, my recommendation, if you need a service you can rely on look somewhere else.

Simple, Vinay and the team are always on time, professional, friendly and courteous. Their vehicles…read moreare always perfectly clean. Started using them about six months ago and have used them exclusively a dozen times since for airport runs. Highly recommend.

grat servive the drivers are so kind and they will wait for you even when very late,they arive oon…read moretime I never had a bad drive with them and they always find a driver on very scheduled and busy days.i really recommend it.

Always prompt, courteous, safe and friendly drivers with clean modern and very well-kept vehicles…read more I have recommend them to anyone who needed a car service. Airport rates are comparable to a cab, but with much better service and a guaranteed 'good car'.

Made a reservation with Albert, and he didn't show. When I arrived at the transit hub,they had no…read morerecord of my reservation at all. I was told that I was the 3rd person this company no showed for this morning. Don't waste your time with these ass clowns.

Untrustworthy. My daughter scheduled a ride with Eddie several days in advance and he left her…read morestranded downtown at 7am for her 9am flight. She tried to reach him by phone and text multiple times with no answer.