When the sign says "Basic Haircuts" $14.95 and you are charged $17.95 you are being defrauded. I…read morebrought this to the attention of the stylist and she was unwilling to remove the stolen $3.00. Then, when you contact the company they send you a tired form letter with no offer of remuneration. TERRIBLE customer service. My advice is to avoid this company at all costs. There are too many honorable salons to chose from.

Jessica ALWAYS does a good job with my hair. She makes sure she does what I ask and that she…read moreunderstands my requests. I have never been dissatisfied with the quality of my cut with Jessica. She is friendly and welcoming and always makes me feel at ease.

Overpriced for mediocre haircuts. The barber charged $20 (not including tips) just for a haircut…read morethat took almost an hour, this wouldn't have been an issue if it looked good but it was so uneven that I had to go somewhere else to fix it. Having it fixed took less than 20 mins and only cost $12 (not including tips). Come to find out the barber wasn't licensed, just had a permit and has only been cutting hair for a months. There are a few other reasons but I won't get into detail, I'll just say that they are unaccommodating towards ppl with a handicap or a disability. Some of the women working there are two faced. They will be sweet to your face but as soon as you leave they will talk about you behind your back, even in front of customers. This place should renamed Drama Box instead of Beauty Box.