Had a wonderful experience with Dr Castillo and staff. I…read morehad a very specifis issue and they handled it superbly Great environment and service Joanne smith

I had a very uncomfortable and concerning experience with this dental office and would strongly…read morecaution others before going here. I scheduled a new patient appointment approximately two months in advance. Prior to being seen, I was encouraged to enroll in the office's dental membership program months before my actual visit, which was unusual and, in hindsight, appears financially motivated rather than patient-focused. The appointment lasted close to two hours, yet I only spent approximately 20 minutes with the dentist. During that time, the dentist made unsolicited and unsubstantiated claims about my overall health, stating she could identify "gut issues" based on my appearance. She then strongly pressured me to see a specific outside provider charging approximately $1,600 per visit, and implied that any dental treatment would fail if I did not follow her recommendation. This was inappropriate, outside the standard scope of dental care, and presented in an alarmist and coercive manner. The interaction was distressing enough that I left the office in tears. After my appointment, I attempted multiple times to obtain information about my X-rays, recommended treatment, and an estimate of costs. I called the office approximately 10 times, and each time I was told that staff were unsure and would follow up, but I never received a clear response. I was eventually told that this information could not be provided over the phone, which had not been communicated to me previously. The lack of clear communication and inability to provide basic information about my treatment plan added to the overall confusion and frustration. Following this experience, I attempted to cancel the membership. My written cancellation request was ignored, and my card continued to be charged. I was only able to stop the charges by contacting the third-party provider (Clerri) directly. Only then did the office acknowledge the cancellation. I was not provided with any information indicating that cancellation had to be completed through a third-party provider, and this requirement was not clearly communicated to me. Even after cancellation, the office continued to send repeated messages attempting to schedule appointments, despite no indication that I wished to return. Subsequently, I was told I was responsible for paying the full cost of services (cleaning and X-rays) that had already been covered under the membership plan. When I requested written documentation or a policy supporting this retroactive billing, none was provided despite multiple requests. Attempting to charge patients for previously covered services without a clearly disclosed policy raises serious concerns regarding billing transparency and fairness. I did not receive or sign any documentation clearly stating that this was a yearly membership or that I would be financially responsible for the full cost of services if I chose to cancel early. The office also indicated that they would send the disputed balance to collections, despite not providing documentation supporting the charge. Additionally, the office failed to provide my dental records, including X-rays, after I requested them. The office indicated that records would be released once the balance was resolved, suggesting that access to records may be contingent on payment. Overall, this experience raises significant concerns regarding ethical standards, billing practices, and respect for patient rights. I would strongly advise others to exercise caution before seeking care at this office.

I came here for a root canal. I was very uncertain on what to expect since I had never been in…read morethis office before, but they were part of my dental plan network. Jamie, the receptionist was very sweet, nice and friendly. Dr Nho was my endodontist and I told him about my fear of needles, so he applied a topical anesthetic first, then the novocaine needle. The procedure was very smooth and I felt no pain whatsovever. He was very good about explaining what he was going to do and the tools he was going to use to perform the procedure. Great experience. Definitely a recommended office for those needing dental work.

One of the best dental visits I've ever had. Julia was a wonderful, attentive, and knowledgeable…read morehygienist who I felt in great hands with. Dr Liu was so nice and made me feel comfortable & confident. I can't recommend this office enough!

My 9 yo son chipped his front tooth and I searched Google for a cosmetic dentist. I came across Dr…read moreConforti's page. I called at 7am and he had an opening to see him at 8:30. He was so patient with him and explained everything to my son the entire procedure! He took his time and wanted to make sure it was perfect! I am so grateful for finding him!! I would recommend him to anyone!

Thank you so much Dr. Conforti and his staff for taking great care of special elderly lady with…read moretooth problems. God bless

Carl is magic. Period. He is also a philanthropist and great supporter of the arts and artists. I…read morehave been going to him for years. The staff is friendly. Carl is a riot. They care. They remember. They talk. There is a all parking lot and on the east side that is saying .... A lot. One time I broke w tooth. I was in the chair in an hour and out in 30 min. He rebuilt the tooth in record time. Go good no one will know "except for us and god". I love my dentist. A good man. A good friend.

Very good dentist. Been seeing Dr. Cotoia for many years. I would highly recommend him. staff is…read morealso great.

My dentist just moved here from Pawtucket, taking the hygienists and staff with her. I had been…read morewith them for years, so the commute to Providence is well worth it. Today was my first cleaning and as always, everything went great. Easy street parking and a dunks across the street. Just a few minutes off 95, exit 38.

Love the new office. It's very clean and the technology is up to date. Dr Siler and her staff are…read moresuper friendly and knowledgeable. I've been getting my dental work done for many years and never had a problem.

This is THE place! Love the therapy dogs and the vibe. Everyone is excellent and I feel very…read moresupported and well cared for!

had to see another dentist to be seen for an emergency, this also happens to be on the same day I…read morehad an appointment that was cancelled for not confirming, they still won't fit me in. Had to go to my primary care doctor who referred me to someone who could see me that day MY NEW DENTIST

I have been a patient of Dr.Hagerty at Atwill Conroy dental for many years,and the care,from…read morehygenist, receptionist to dentist is second to none . everyone is attentive and seems to genuinely care about you. appointments are on time never rushed. Liz is on the ball and Jackie the hygenist is top notch i highly reccomend them for your oral health. Richard Espeut

Dr. Hagerty and his staff are the best. From the minute you arrive the attention is on the patient…read more I happen to be the worst one. They have helped me overcome my fear and are just so pleasant. I am not the best patient or am I on time. They still make me feel so calm. A special to shout out to Liz, always so pleasant and kind. Thank you too all.

Dr. Izzi and his staff are knowledgeable, friendly and accommodating. They were a pleasure to work…read morewith for the past 2 years. My son had an adult tooth impacted in the roof of his mouth. He had oral surgery to remove tooth and place a chain on it. Dr. Izzi had to slowly pull the tooth into place. It has an 85% success rate and it worked! My son just had his braces off in time for Junior Prom. His teeth look amazing. I would highly suggest this office.

I recommend Dr. Izzi for your Orthodontic needs. Dr. Izzi…read moreis patient, caring and knowledgeable. He predicted that my daughter would need to wear braces for a short time. He explained thoroughly how her teeth needed fixing. The time and prediction of how her teeth would turn out was extremely accurate. Dr. Izzi was very understanding with my daughters dentistry needs. He also helped with a cosmetic situation and was so kind in our time of need. The office is well run. Appointments always right on time. His staff is kind, professional and personable. Especially Holly. She is wonderful! Such a personal touch! I recommend Dr. Izzi to friends and will be returning when my son needs braces. Overall, the best!

This is BY FAR the best dental practice around. 100%…read morerecommend it here! They are clean, kind and accommodating- I now feel calm and confident when I have an appointment. My family has been going here for YEARS and I am so happy I finally decided to switch to this practice as well. Just know when you are here , you are in good hands !!

I honestly cannot say enough praise about this practice. Dr. Paolucci and his staff are kind,…read morecompassionate, knowledgeable, and professional. I have extreme anxiety when visiting the dentist (my bp is literally 149/90 on arrival every time) but he always puts me at ease. He is extremely patient and explains the procedure step by step, often asking if I'm doing okay. I've had fillings, crowns and cleanings done by him. I recently had a root canal and can honestly say it was pain free. The endodontist Dr. Tran was amazing. He was assisted by two dental assistant during the procedure. I would highly recommend Dr. Paolucci and his associates.