As others have written, if you wish to have your skin cared for, see Maria...skilled, experienced,…read morewarm, able to advise without upsell. Easy parking. Lovely staff. Comfortable, quiet . May I add a star?

They need to improve there communication and service. They are not compassionate to your needs…read more. and do not acknowledge any of their mistakes so I do give zero review very unprofessional need more customer service and more sympathy towards customer service! I

If I could give Dr. Warner 100 stars, I would in a heartbeat. After having a completely terrible…read moreexperience with another OB very early in my pregnancy, I went online and googled "best OB in Evanston" Dr. Warner was at the top of the list. After reading a bunch of other reviews, I switched my insurance over to her and never looked back. She is knowledgeable, patient, responsive, honest, and every other positive thing you'd look for in an OB. I was almost 3 months pregnant at our first visit and reeling from my previous terrible experience with Dr. Herriges and his practice (that's a whole other story - feel free to read that review if you want to know what not to look for in an OB). She answered all of my questions, helped my icky feelings fade away, and put my mind at ease in a matter of 15 minutes. She helped me get my very limited medical records sent over, reviewed my results from those tests and let us know that everything was going well thus far in a matter of days. Throughout my pregnancy, she never cancelled an appointment, was extremely communicative, and kept me confident that we could totally do this. Her office has a nurse available to answer questions M-F and they call you back promptly with answers to your questions, no matter how silly the questions may seem. On to my delivery, which was unplanned to a degree. Our babe was breech, and we tried spinning babies exercises, moxa, acupuncture, and nothing worked. We made the decision to try ECV, for which Dr. Warner referred us to a MFM specialist. On the day of the procedure at 37 weeks and 2 days, things did not go as planned that Dr. let us know we would delivering that day and that Dr. Warner knew and she'd be over as soon as she finished with one other patient. Holy. Crap. Well, Dr. Warner arrived, made sure we understood what was happening, walked me into the OR, soothed my frazzled psyche with some deep breaths and her ultra calm demeanor, and we were on our way. Dr. Warner truly is the best OB in Evanston, at least she is the best one for me. I absolutely adore her and her team!

Susan L. Warner should not be practicing medicine. For years, she misdiagnosed me and failed to…read moredetect the large fibroids that were causing severe bleeding and anemia. Despite my constant complaints, she repeatedly documented my pelvic exams as "normal." Another doctor in her office finally discovered the truth--fibroids the size of a five-month pregnancy, which were never mentioned in my records. Her negligence and dishonesty robbed me of the chance to have children. She is an incompetent liar, and I urge other women to seek care elsewhere.

Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER…read morevisits -- at all, leaving sick patients hanging and scrambling to find a new or substitute doctor to help them.

I love Northwestern, but oof this location...hire people who know what they are doing. Waited…read morealmost an hour for a nurses appointment, they kept telling me that I was going to be called soon, come to find out the entire time I was waiting they couldn't "find the order in the system" which was there, and I had no problem going to another location for the appointment! Communicate!!!! If you can't find the order, even after calling a nursing manager, 3 other admin staff members looking in the computer, tell me that so I can make the decision to stay or leave!!!! Definitely won't be going to this location. Disappointing

The receptionists are very welcoming, helpful, kind, and effective…read more Dr. Christina is very knowledgable. Anna knows how to give the best shots! Everyone works together as a team nicely. Thanks to all. Kathy in Skokie

Came here for my annual exam but was also experiencing some skin issues. I'm that person whose skin…read moreis so sensitive that any minor inconvenience will cause immediate irritation & chaos. Dr. Tejeda was amazing. She understood my concerns & was very thorough! I appreciated her advice & transparency. Everything was explained clearly & I wasn't left with any doubts or questions. I have a follow up scheduled & am hopeful my prescriptions will help. Staff were wonderful & welcoming. Highly recommend coming here if you have any skin concerns. Thanks again!

I've been seeing Dr. Lena Kramer for 3 years now and she is absolutely WONDERFUL. I loved her so…read moremuch that I followed her from her previous practice in Munster, IN to her new practice in Skokie, IL at the Illinois Dermatology Institute. With her empathetic, understanding, and informative approach, she has completely changed my skin and hair in the last few years. I am in my early 30's, so an effective skin care is extremely important to me. I went from having hormonal breakouts and acne to completely glowing and clear skin thanks to Dr. Kramer. She carefully took the time to examine my skin and learn about my skin goals, and provided a curated skin care routine that was easy and effective. Most importantly, I experienced extreme hair loss due to stress/ COVID in the Fall of 2020. As one can imagine, losing all your hair at 29 was completely defeating, traumatizing, and scary. Dr. Kramer heard my concerns and emotions, thoroughly and thoughtfully explained the condition (Telogen Effluvium), and created a well thought out routine and care plan for hair growth. With that, she ran all blood tests to cover our bases, suggested supplements where needed, prescribed the most effective medications, and performed PRP injections on my scalp. Within 3 weeks, I was thrilled with the results. As you can see in the attached photos, I had significant hair growth in just 3 weeks :) Dr. Lena Kramer is a rockstar dermatologist- you must see her!

Poor customer service. They screwed up my appointment (scheduled it for a shorter time slot than it…read moreneeded) and didn't figure it out until 2 hours before the appointment time. They charge patients a $50 cancellation fee if made less than 24 hours in advance. They denied my request for a $50 discount because they violated their own policy. Why is their time worth more than mine? I cleared my schedule for the appointment and now have to rearrange for the rescheduled appointment.

Dr Levy has been treating me for skin cancer for years since I am very fair skinned and love…read more outdoor activities resulting in skin lesions .Dr Levy has been professional and quite pleasant . He has explained the process and always puts me at ease If you need a good surgeon with a staff that is quick to help, I vote for Dr. Levy

Referred here due to two different types of cancer on my face in 2012 : melanoma and carcinoma. His…read morepractice is so well run, it is (almost) a pleasure to be a patient. The administrative details are handled smoothly (scheduling, insurance, etc). The information provided by the nurse and the doctor made the whole process clear and less stressful. Tho they are busy, no one seemed rushed. Dr. Levy actually looks at you and listens to you and communicates in a kind manner that is understandable. And the procedures (two of them) went just as they predicted. I was anxious about any scarring on my face. Levy heard me and instead of getting defensive, referred me to a colleague (more of a plastic surgeon) who closed up the larger cut. I am cancer free with barely any visible scar. Going back (two years later) for some elective facial laser treatments.

The whole operation seemed like a cash grab. First time I've been to a doctors office and felt more…read morelike I was at a car dealership to buy a car and the salesman was ready to start upselling the options. They gave the impression they were most interested in how much money they could get out of you. The first form they give you is just a menu of other services they offer that you may be interested in. I was only interested in treating the eczema on my hands which is the purpose of my visit. Once I was in the exam room the doctor looked at me for all of 90 seconds, recommended some hand cream (that they sold in the office. More on that in a min.) They also proposed a shot to help healing and the itch. It was not until after the shot that they asked me to sign that I understand the potential risk of the shot. It should have been on the practice to inform a patient of any potential risk prior to administering anything. Back to the hand cream. At checkout they pull a $60 bottle of hand cream out of the cabinet. When I ask them to put it through to my insurance like the visit they said I can do it myself but it would be pointless because they wouldn't pay for it. I asked them to call in something equivalent to the pharmacy, which they did, because my insurance covers prescriptions. It ended up costing $2.80 It's surprising they didn't have credit card scanners in the exam rooms... you know for the convenience of the patient.

Incorrect code caused significant overcharge for a visit - have been trying to resolve the issue…read morefor 5 months without a single call back from an office manager or billing manager. In addition, treatment was poor and had to seek care elsewhere after being charged almost $900 for a 4 minute visit.

Dr Damstetter is an amazing human! She's honest and will get you to your goal in a way that is…read morebetter than expected for aesthetics. On top of yearly skin screening with her patients. Kind & beautiful!

Friendly, courteous and knowledgeable staff. My visit was pleasant, and I'd definitely recommend…read moreReserve Dermatology and Aesthetics! I appreciated that they took their time to answer all my questions! It was a quick and comfortable experience and I was able to complete my consult and procedure in the same appointment.

I have gone to Dr. Fu for a long time, and always very helpful with my skin problems. He is a great…read morelistener, and finds solutions to the problems. Last time, he spent time to find a pharmacy and coupon that charged less for the ointment (it was quite expensive). His receptionists (past and present) were always friendly and helpful. Helen L.

I visited Doctor Fu in August of last year to have a mole looked at. He wanted to remove it which I…read morefigured would be the case as this was not my first one that I need to have removed (previously by other doctors). He said he would be able to remove it by shaving it off, which surprised me because it was rather large and the last mole I had removed of a similar size had to be surgically removed. I would have much preferred to have the mole cut out as it has left a large scar on my back that is raised and I have a feeling he wasn't able to remove the entire thing. I will be visiting another doctor to have this scar reviewed.

From the moment you walk in you are greeted with a smile and a welcome The front desk is where…read moreMackenzie sits and she makes you feel like you have arrived at the perfect salon. This was my first visit and not my last. Reception area roomy and bright. I was there for cosmetic injections. While I was waiting in my room for my nurse Mackenzie came back and numbed my face where I was going to get my tx. She was friendly and made me feel at ease. Ellie was my nurse. She is so experienced and knowledgeable. She is very friendly and listens to what you have to say. She explained everything . She changed needles so they were not dull. I can't even explain how above and beyond she was with her service. So happy with both her and Mackenzie. You will be pleasantly happy with a visit here ! Run don't walk !

This is their sixth location in the state. They're probably going to open more next year. The staff…read moreand service is excellent.