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    Services - Lawnside Mobile

    Outdoor power equipment services

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    3 years ago

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    A1 Rentals - Welded back together.

    A1 Rentals

    (8 reviews)

    We rented a chipper shredder. Problem 1- they did not have the correct attachment to hook up the…read moretrailer lights to our 2025 GMC. Problem 2: when we tried to start it the battery was completely dead. Problem 3: I called and spent 20 minutes waiting for them to tell me I will need to return it but they are about to close. Problem 4: I told her we would bring it "right now" if someone would wait 10 minutes. Her response was "no, all my employees have plans after work". "You can drop it off but we don't open until Monday and you will be liable for it" As I told her on the phone before she hung up on me, I will not be liable for what is on their property. This is probably one of the worst customer service interactions with a company I have experienced. I wasted two hours of my time and gas there and back twice for absolutely nothing due to no fault of our own. Clearly they don't check their equipment before sending it out. Clearly a company that does not care about good quality service or return customers. I definitely will not give them my future business. There are other options.

    A1 was on time and easy to work with over the phone. They delivered portable toilets in the winter…read morefor a big ski race and set them as agreed in two pre-determined locations based off an emailed map. They picked them up after, on their schedule, and did not charge for the days between racing and pick up - hopefully making for more efficiency on their end. I did not catch that I had to order hand sanitizer separately, as we completed the transaction on the phone. Heads up to request that if you would like it. :-)

    Lawnside Mobile - outdoorpowerequipmentservices - Updated May 2026

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