We rented a chipper shredder. Problem 1- they did not have the correct attachment to hook up the…read moretrailer lights to our 2025 GMC. Problem 2: when we tried to start it the battery was completely dead. Problem 3: I called and spent 20 minutes waiting for them to tell me I will need to return it but they are about to close. Problem 4: I told her we would bring it "right now" if someone would wait 10 minutes. Her response was "no, all my employees have plans after work". "You can drop it off but we don't open until Monday and you will be liable for it" As I told her on the phone before she hung up on me, I will not be liable for what is on their property. This is probably one of the worst customer service interactions with a company I have experienced. I wasted two hours of my time and gas there and back twice for absolutely nothing due to no fault of our own. Clearly they don't check their equipment before sending it out. Clearly a company that does not care about good quality service or return customers. I definitely will not give them my future business. There are other options.

A1 was on time and easy to work with over the phone. They delivered portable toilets in the winter…read morefor a big ski race and set them as agreed in two pre-determined locations based off an emailed map. They picked them up after, on their schedule, and did not charge for the days between racing and pick up - hopefully making for more efficiency on their end. I did not catch that I had to order hand sanitizer separately, as we completed the transaction on the phone. Heads up to request that if you would like it. :-)

Our tires were wearing unevenly on our 5th wheel camper, and Schow's was recommended to us by the…read morelocal Camping World. Shane Brown got us in right away, and Dennis soon diagnosed the problem. The axles were badly misaligned, bushings were missing or torn up, a brake pad was nearly gone and some wheel bearings were bad. This was all shown to us. Shane facilitated some warranty coverage, and we were back on the road! The crazy part is that we just had the wheels and bearings looked at by two RV repair businesses, and they saw nothing wrong except the bearings needed replacement! We aren't local, but if we are ever within a few days drive of Idaho Falls, rest assured that we will be coming back for any wheel or axle work on our camper. Shane, Dennis, and the crew were a pleasure to work with, and we highly recommended their business.

From the owner: Welcome to Schow's Truck & Equipment, where the variety of outdoor power equipment is second to…read morenone. In all of Idaho Falls, Heyburn, and Nampa, there isn't a friendlier or more knowledgeable staff than ours. We're happy to help you find either the perfect outdoor power equipment or the parts you've been looking for. Check out our brochures to see what we have. If you need help in making your selection, call or stop in--we're always ready to help! We are family-owned and operated with convenient locations in Idaho Falls, Heyburn, and Nampa. Schow's Truck & Equipment can provide you with the latest and best in outdoor power products to make your outdoor living more enjoyable. Combine this wide array of selections with our friendly and knowledgeable staff, and we're convinced Schow's Truck & Equipment will become your only stop for all of your outdoor power needs. We know individuality is important, which is why we pay close attention to the interests of each customer. From the minute you walk through the door, meeting your needs is our top priority. Founded not only on excellent customer service, but also on the principles of hard work and a focused attitude, Schow's Truck & Equipment has a long list of satisfied customers. Call or stop by; you'll be glad you did.