Laurel Homecare provided care at home for my father from April 2020 until August 2023. The care staff are excellent overall and some are outstanding, especially the carer who provided live-in care for a few weeks at the end of the period. All of them showed genuine care for the resident and coped admirably with the occasional crises of illness, accidents etc that are familiar to anyone caring for a very eldery person with assorted health issues. The company is very reliable indeed and in the event of staffing problems the senior management roll up their sleeves and provide essential cover. Laurel is a small enough organisation to be accessible, so relatives managing care on behalf of elderly clients can contact the directors if necessary, yet large enough to have sufficient resources. On occasions they have gone well beyond expectations and helped with things that would not normally be within their remit. I found Laurel Homecare almost by chance but it was one of the best decisions I have made for my very elderly father. read more