Forever grateful for the wonderful service by the owner and staff! They went above and beyond for…read moreour family during an extremely difficult time. We will forever be grateful for them and making this experience the best it could be. Thank you

Extremely disappointed and upset with how this funeral home handled my father's remains. I…read morepersonally called beforehand and clearly informed them that they did not have authorization from his surviving spouse, my mother, for a pickup. Despite being notified, they proceeded with the pickup anyway. During an already heartbreaking time for our family, the funeral home we had chosen to handle his arrangements went to retrieve him and was told that he was gone. We were initially left believing he was missing, only to find out that this funeral home had picked him up after I specifically told them they did not have authorization to do so. Our family was forced to involve the police and file a report. What makes this even more upsetting is that my mother was still charged a $350 fee for a pickup she never authorized. We are also extremely concerned that the surviving spouse's rights were not properly followed based on claims about my mother that were not true. This was extremely unprofessional and added unnecessary stress and distress to our family during an incredibly difficult time. Families deserve better communication, professionalism, respect, and accountability when entrusting a funeral home with their loved one.

My 98-year-old grandmother was in a non-responsive coma at Haven Hospice with stage 3 lung cancer…read more She had days to live, and adding to our difficulties, my husband and I needed to be out of the country in just a few days, and would probably not be back before she died. Choosing a funeral home to collect her body, embalm her, and hold her until we came back was very important to us. We researched and contacted Chestnut, Forest Meadows, and William Thomas. Forrest Meadows Funeral Home was the last funeral home we contacted and the funeral home we ended up contracting to handle Gram's funeral. Initially, we only wanted her body collected from hospice, embalmed and held until we returned, then shipped to Mississippi for burial. We ended up contracting Forest Meadows to do the whole thing, burying her in Gainesville at Forest Meadows Cemetery. You are at a huge disadvantage when you go to purchase a plot and plan a funeral. You are torn between love and guilt and lose, and so many other emotions. We were not quite as compromised as most people in this situation; my husband has known a lot of death in his lifetime, and I am an in-law granddaughter. We were not emotionally leveraged, but we still had time constraints, unlike buying a car, if you get disgusted with the sales game, you cannot put it off and come at it fresh in a few months, and also unlike buying a car there are not a lot of dealer choices. It really came down to just these two funeral homes in Gainesville. Other than that, it was just like buying a car: over priced options that are really not options, for example dressing the body for $450 - it is not like we could let her go to her funeral nekked. Overall, the whole situation is a bit unsavory, and not something you should do if you are emotionally overwhelmed, or compromised. Overall, I felt David, the sales guy, did a good job for us. He understood my husband wanted the bare basics, no up charges, and a rock bottom figure. My husband was not emotionally compromised. I believe David worked hard to deliver the lowest number he could deliver. My husband will negotiate ANYTHING, but he went kind of easy on them, at least at first. He chipped a little here and there, but he did not deal aggressively. But then, something happened that set off my husband's car dealer paranoia; they did not include the grave plaque in the final price. They were thinking originally that we were shipping her to Mississippi. When they reworked numbers for a full funeral and burial, they overlooked the plaque on the stone. My husband had told me hours earlier to look for some kind of last minute upcharge, and it happened. My husband went into aggression mode, and the sales manager came in, and they put their boy things down. My husband went to battle, eventually bringing the final number back to the number the agreed on in the first place. My husband will walk on any deal, but here is the thing, they worked with him to make it right. But it should not have happened and if they do make an error, they need to fix it without fighting the family member. Unless we deal with them again, or someone else has this experience, we will never know if this was an honest mistake. Moving on. Bruce, the Funeral Director, was super. The weather was iffy at the time of the funeral, and he moved the graveside service into the mausoleum. He did this without prompting or extra charges. Bruce rocks. The mausoleum itself has very good energy. There is love in the mausoleum that you can feel in your heart. It was all very good. I would like to give Forrest Meadows 5 stars, but when families are in grief, and emotions are running that high, everything should be flawless. No mistakes. Mistakes were made, and we can never know if they were honest mistakes or exploitation. And some of the options that seemed to have crazy pricing make you suspicious of the other items. They have 3 levels of vaults. Why would you buy any vault other than the least expensive? And the difference between each level was about one thousand dollars. Why are you buying a $3700-dollar super vault when the $1400-dollar vault does the same thing? And seriously? $1400 dollars for a concrete tub with a lid? The 3700 dollar one will resist nuclear fall out, so I understand the pricing on that one; you do not want your loved ones to be irradiated after a nuclear holocaust. I got off track. I want to give Forest Meadows 5 stars, but I just do not have enough information. My experience was not without suspicions, but overall I am very pleased with the outcome. The rock bottom price to bury someone at Forest Meadows in our experience is about $10,000. I recommend Forest Meadows - the funeral, the mausoleum, the Funeral Director, all of it - but keep your eyes open when negotiating on a final number with the sales guy, and do not let them talk/guilt you into a lot of unnecessary expense.

Not rating for their services, just interview. Apparently…read moreyou need to be a genius or Woman of the World to compete with the current Admin. Then you get condescending remarks like "You really need to think about your commute time" "Are you good enough in Excel, are you sure?" There is so much competition and interviews create enough anxiety. I just cannot stand people who judge others that they dont even have a clue about.

The staff at Williams-Thomas put you at ease the moment you first talk with them and/or meet them…read morein person. They are patient, kind, professional, knowledgeable, extremely competitively priced and able to accommodate almost any request you can think of having. They were amazing to work with, prompt, able to meet our scheduling needs and handle everything including catering for a reception on premise, saving us a huge burden of hosting a reception elsewhere ourselves. Every person we met made us feel more like family than a customer. They are all stellar and the best at what they do. Thank you all for your support and help in the loss of both of our parents.

Vonda ​was wonderful very sweet. My only concern is which is very concerning and very sad my…read morehusband's wedding ring was sent to them and somehow it was not retrieved from their location. Very upsetting.

Definitely would recommend this establishment if you need to have your pet cremated. Losing your…read morebeloved pet is hard. I spoke with April on the phone and in person at their Gainesville location. She was professional and compassionate. You could tell that she cared and she put you at ease. Thank you!!

I want to thank Crevasse's Pet Cremation services for taking such good care of Kabuki's final…read morejourney. I had her for 13 years and losing her at the holidays was crushing beyond words. I live alone but for my cats, happily so, and so losing a member of my household - especially such a simple, happy, funny one - was horrific. Ash and the team at Crevasse's took the time to know us as a family, to understand what my wishes for her were, and to know me as a person. I never felt condescended to or coddled. They met me where I was. It meant I was able to grieve in peace with full knowledge that I didn't need to be afraid of what was happening to her. She was taken from me with reverence and respect, they offered to have the Tibetan Book of the Dead playing as they cared for her (they learned I'm Buddhist during consultation), and they treated her earthly remains and my feelings with absolute care.

I would give 0 stars if it was an option. My daughter and her partner lost their infant son a year…read moreago. Crevasse in Gainesville handled the cremation and was supposed to send the baby's remains to Ocala to be picked up, which they were. Now on the year anniversary when they feel ready to have a memorial they find the envelope is empty that was supposed to contain their son's ashes. Then to make them feel worse they were made to feel like they were not looking correctly and it must be their fault. Why would you want them to be missing? I was given the owners name and she called and said to call her back. I did repeatedly six times and no response not even a sympathetic one. Nothing.... How callous is that for a company in this line of work? I would think it they should have reached out to them and at the very least expressed condolences and sympathy.

Absolutely excellent place to work with. Quick and detailed communication and kept our family's…read moreprivacy paramount. They truly make help the family make the best of a heartbreaking situation. I highly recommend this company.

Thank you! Thank you! Chestnut family and entire staff for a wonderful Celebration of Life service…read morefor my father. You were all so wonderful and we felt the love of Christ through everything you did for us. You went above and beyond. Special thanks to Marie, Rev Pressley and Dr Graham. It was perfect. Words cannot express my appreciation. Bless you all

Was supposed to meet up with a guy named Chris to make funeral arrangements that a friend of his…read morerecommended for my Veteran brother. He never showed up. Joe secretary Sid he was still out would be back shortly. Waited 1/2 hr. No phone calls or texts. He called around 5:30 after his friend called to see why he never contacted me. He then texted apologized and said he was under the weather and decided to go in and wanted to meet with me. Sorry too late. I hope this is not how you treat others. Will never go back there again.

First, thanks to the staff of Eternity Funeral Home for their professionalism. Karrie Harvey-…read moreEdwards and Staff did a wonderful job with the planning, preparation, and funeral service for my mother (Mother Campbell), October 25, 2025. The staff's attention to detail and the care they took to present my mother in the best possible way have clearly left a lasting impression on my family and attendees at the funeral. Eternity Funeral Home was highly recommended by my mother's church-family, and they lived up to their "5-Star" ratings. From the moment my brother and I consulted with the funeral home, we were met by a compassionate and empathetic staff that took their time to understand our wishes during such a difficult time. This funeral home was amazing to work with. Death and grieving can cause so much pain that it almost blinds you: everything becomes somewhat of a haze as you stitch things together, but the staff here was so wonderful and made everything very easy for us. Highly recommended and we will definitely consult with Eternity Funeral Home in the future if needed. David & Martin

I recently attended a funeral conducted by Schnauss Funeral Home. I have never seen a beautiful…read morefuneral before but this one was. The person who died collected antique cars and the funeral home found an antique hearse and an antique funeral flower hearse and limo for services. The vehicles were beautiful and immaculate. The service was held in a local church and the programs done were amazing. There was a keepable funeral card; a trifold almost silky autobiographical hand out as well as a service program. There were photos that were blown up and flowers were arranged beautifully. The cemetery service was respectful and all the family was given roses. I would definitely hire them for any funeral.