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    Laurel A. Bliss, M.D. FACP

    3.5 (2 reviews)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    Jeffrey R. Polito, MD -- Internist & Sleep Medicine

    Jeffrey R. Polito, MD -- Internist & Sleep Medicine

    2.7
    (41 reviews)
    5.0 mi

    INCREDIBILY, you will save time and money driving to Ventura or San Luis Obispo. DO NOT COME HERE…read moreIF YOU EXPECT EQUITABLE PROMPT SERVICE. I need a cpap mask. They had them in stock. The person in charge of the masks was in the back. There were no other clients in the office and they sent me away. I drove from downtown SB twice because they do not answer the phone and their posted hours are incorrect. They want me to email the doctor to email the tech to set up an expensive appointment I do not need and will take days to set up. My experience indicates that this sleep center is a shoddy racket with poor quality of service and no ethics. I would avoid doing business here if at all possible. MY SENSE IS THIS IS A BUSINESS SET UP TO RIP YOU OFF!

    Dr. Polito runs a very busy but wonderfully well managed practice in both internal medicine and…read moresleep medicine. After navigating the pre appointment questions I got an appointment. From the moment I came in I enjoyed good customer service from the office staff. Coming on time for my appointment I waited less than 5 minutes to get my vital signs done and be placed in the exam room. Dr. Polito came in just minutes later and clearly already had a grasp of what I was looking for based on those pre appointment questions. He took the time to do a thorough interview to fully understand my needs and to explain his treatment plan for me. He read the data from my old cpap machine and set up a sleep study to further diagnose the cpap machine and the patient (me). I left very optimistic. So far, so good. Stay tuned for updates next month.

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    Waiting room
    Waiting room
    LOVE the comical medical art in the rooms
    LOVE the comical medical art in the rooms
    Inside the Goleta Valley Medical Building

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    Inside the Goleta Valley Medical Building
    Santa Barbara Internal Medicine Group

    Santa Barbara Internal Medicine Group

    3.3
    (15 reviews)
    5.0 mi

    I had my first appt with Dr. Morf this morning and am thoroughly impressed. My mom has been…read morehounding me for months to set up an appointment and establish myself as a patient, but of course I waited until I'd been sick for two weeks and already been to urgent care to try and get in. I got extra lucky and called right when they happened to have a cancellation and was able to drive right over and be seen. The front office ladies are kind and professional, the office and clinical areas are clean and modern, and Dr. Morf was fantastic. I expected a quick visit since they were squeezing me in and only addressing the cold/cough I've been suffering from for the last couple of weeks, but he spent close to 40 minutes with me; he went over my entire health history and family health history and got to know me before even checking what's up with my throat. Turns out I have bronchitis so not a lot he can do, but he got me set up with their patient portal and promptly sent me a summary of my visit and I encouraged me to call or message with any questions or concerns, or if my symptoms worsened. My prescriptions were called in promptly. I am happy to pay their $250/year administrative fee to get this level of thorough, conscientious care from my physician and his staff. You can bet I won't be going anywhere else!

    Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

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    Santa Barbara Internal Medicine Group

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    Laurel A. Bliss, M.D. FACP - internalmed - Updated July 2026

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