Had my jeans altered, and language barrier was not a problem, she had them done the next day and I was happy with the results.

My husband and I went here on a whim hoping they could help us save his great uncles 100% wool jacket and him some 100% wool pants. The sweet lady there fixed that jacket for free and did an absolutely wonderful job on the pants. The price was way cheaper than other places and only took a few days before they were ready. I agree there is a language barrier however, the app she used worked perfect and as someone that has worked in customer services for over 20 years sometimes people need to be PATIENT! and not a KAREN. I will come back for any and all alterations as well as suggest them to anyone I know. read more

Previously I went down to Bellevue for my alterations, but this time I thought I'd give Laura's a try. Unfortunately, they ruined my new Columbia fleece jacket -- sleeves ended up 2" too short, plus the stitching was sloppy. I'm now out about $50 + tip for the alteration, plus I had to buy a new jacket. I can't even give the ruined jacket to a thrift store because the sleeves are so ridiculously short. Tailor did offer to fix the sleeves, but I didn't trust them anymore, plus I really didn't want them fixing the sleeves with bias tape or whatever they would have used to make up for the missing fabric. They should have just refunded my money. Anyway, I won't be back. read more

Laura Alteration - Sewing & Alterations Near Me - Burlington, Washington

The lady who did my alterations was very kind but she destroyed my wedding dress. I spend $250 on alterations with her and then had to take it to another lady and spend $325 to get it fixed. The lady who did the second alterations said it was the worst she had seen in 14 years of doing alterations. She said the lines were cut like an 8 year old did it and the alterations were poorly done. I took it in to have buttons fixed and to take it in slightly through my waist. When I picked it up the bottoms feel off immediately. I believe she would be good at doing simple alterations but definitely not wedding dresses! read more

I made the mistake of taking my wedding gown to Laura's Alteration to be altered. Not being seamstress nor ever needing one, I didn't know what to expect. Long story short, my gown was altered WAY too tight and all the remaining fabric cut out! In addition they used BLUE chalk on my ivory gown to mark the stitch lines! I took my dress to a different seamstress ( doubling my expense) in hopes of salvaging the dress and she was baffled at all the mistakes. She spent 2 hours with me as opposed to the 30 minutes and still I don't know if it can be fixed. I am beyond dissapointed and would never recommended Laura's Alteration. read more

Laura Alteration - Laura's Alterations attempt at a bustle. - Sewing & Alterations Near Me - Burlington, Washington

I was simply shocked at the mindset of the staff. Language was a huge barrier but I was hopeful i was understood. Needless to say, I certainly did not get what I paid for. asking them to fix it and make it right was reasonable but their response and rudeness makes it easy to say we will never go there again. I have been around customer service my whole career and this was such an easy thing to make right, but instead the response was horrible. I am still amazed that a business can be around so long and the language barrier prohibits understanding and gave me the impression they understood my concerns. My wife listening to it all was almost in tears of shock. read more

Went in to get my wedding dress. The straps we had agreed to put on the dress we're not what we talked about. It was a completely different material Then the straps were so loose they fell off my shoulders. I had to have them re adjust what they did. They didn't listen to a word i said. Nor did they take measurements. read more

I came in with a nice pair of jeans (needing hemming) expecting to just drop them off and come back in a few days, but she said she could get them done in about twenty minutes! Sure enough, after walking the kids around the mall to a couple different places, she had them done! She did an excellent job and I will definitely go there if I need alterations in the future! read more

Highly recommend this place. I needed something done same day and she was so incredibly gracious and accommodating and did amazing work. Will definitely be returning! read more

Took in a lovely Asian dress to be taken in at waist. The seamstress took it in too much, and then tried to convince me it looked good and was fine, even though it was bunching up. When I insisted it needed to be let out, she did not re-measure, and stiched at the original seam line, so now it's back to boxy. I figure there is no point arguing the point, as she may ruin the dress completely. So for $80 I got my original dress with upsold new zipper. read more

We brought men's suit pants to be hemmed and have waist taken in. Service was good. The work was done when she said it would be. The price was fair. We were happy with the service and would use again. read more

Excellent service. Excellent workmanship (or womanship). More than fair pricing. Great timeline on getting the work done. I brought in a 2-month old rain jacket whereas the seams in the arm shredded and those gals just happily explained what they would do to fix it and THEY DID IT. I thought for sure that it wasn't going to be able to be repaired. IT LOOKS BRAND NEW. And even the inside, no threads showing, they finished off the inside and outside beautifully. I will use this company over and over. I am impressed. read more

So disappointed! I always take my jeans here to be taken up. I recently dropped off three pair. It not only took a week, but when I went to pick them up, they were not done. Then when I got them home they were still the wrong length. I will be finding a new tailor! read more

Called to ensure that they could sew on two small patches on my motorcycle jacket sleeves. Store clerk confirmed over the phone. Visited store with jacket and patches. Payment in full in advance required (a bit pricey at $30.00 for both). I asked if I could get it the next day. Clerk said yes, at this time (about 1:30 pm). While I was there, another customer was complaining to another clerk about the sloppy work they did on her custom window drapes, requesting a redo. Don't know how that turned out. I visited the store the next day at 1:30 pm to pick up jacket. It hadn't been touched. Same clerk I talked to day before said it wasn't ready yet. I reminded her that she said it would be ready at this time. Next all I heard from her were excuses, but no apology. I said I want my jacket as is and my money refunded. She accommodated, all the while expounding lame excuses. Needless to say I will never again patronize this establishment. read more