I was blessed by this company with top notch customer service…read more I haven't needed to use a this type of service in quite some time. However, this week both my washer and dryer needed repairs! While waiting for the parts to come, my family's laundry of 9 started to quickly pile up to an embarrassing amount. Thankfully, The Bubble worker received my newbie request on how to work the new washer app system with kindness and grace. She was patient with me and I felt very cared for. I had to leave early before my laundry was done, but she was kind enough to switch my loads to the dryer. They then bagged it and had it ready for me behind the desk, keeping everything safe. I am blown away. I feel these days excellent customer service is hard to come by, but I received it here!! 5 star review, and I will be telling any other moms if they are in the same situation to come here and give the Bubble their business!

This has probably got to be the worst laundromat I've been to, and every time I come here my…read moreexperience somehow gets worse. One of my recent experiences involved another customer being charged incorrectly because the sign on the machine said $2.25, but when he started it, it charged him $3.25. Instead of handling the situation professionally, the young blonde employee immediately started arguing with him about it. The customer pointed out that the posted price should be honored, and after arguing for a while, she finally gave in -- but only after ripping the sign off the wall. She continued being rude to him for the rest of the time he was there. Another time, the employee with brown hair and glasses was sitting on her phone at the register and told a customer to remove someone else's laundry from a dryer so he could use it. That should have been handled by staff, not another customer. When the owner of the laundry came back and saw someone had touched their clothes, it turned into a loud argument right in front of other customers and children. They were getting in each other's faces, and it honestly looked like it could turn physical. I asked the employee if she heard what was going on, and she basically shrugged it off and went right back to sitting on her phone instead of trying to de-escalate the situation. My most recent experience was asking for help because a dryer door wasn't closing properly. Instead of helping politely, the same employee came over with an attitude and said, "It's not that hard to close," basically belittling me for asking for assistance. Customer service here is awful. The employees constantly sit around on their phones, act annoyed when customers need help, and the place itself is filthy. The bathrooms constantly smell so bad. I would not recommend coming here unless you ABSOLUTELY have no other option.

My laundry wash dry and fold came out so beautiful…read more Several items actually looked new. I look forward to next time which is now, but will have to wait for a way to get it there as I'm disabled, don't drive. I was using a laundry that picked up and delivered, but after Launderland I am spoiled and only wish to have my laundry done by Laundryland.

When I walked in I was greeted and the gal behind the desk asked me what kind of washer I needed…read morebecause I lugged in a big bag of laundry from my travels. The building is clean and theres a bathroom you can use while you wait for your laundry to get done. Nice people, great place to do laundry.

Currently closed for renovations. Have always used Suds since I got to Grand Forks so disappointed.read more

Hard water, improperly maintained equipment, and no chemicals dispensed leaving salt film on…read morevehicle after three cycles. The wand tip was 180 degrees off, hose was 5' too long, and wand trigger was broken causing it to be on all the time when washing. Also, there is incorrect signage in car wash concerning overhead doors. Warning signs indicate doors automatically close in 30 seconds after opening. I didn't close the door due to this when leaving and the "owner" aggressively chased me down in the parking lot when leaving to make sure I know to close his doors. Would not recommend.