UPDATE: After leaving the sheets, blankets and bath towels out on a bed overnight to air out the…read morescent, the scent was still pretty strong this morning. So I don't see how they can advertise as using "free and clear" detergent. Doesn't that mean scent-free? Family medical issues have resulted in home chores, one of which was laundry, taking a back seat. So I was very happy to find a service that would take care of this task for me. I went with Wash Wizards based on the stellar reviews, the convenience of no-contact pick-up and drop-off, the free and clear detergent (aka scent-free), and the free cloth laundry bag that was supposed to come with the delivery of my first order that would then allow me to fill the bag with the items I wanted to have washed. I placed my order (bedding and bath rugs) on Friday for a Saturday pick-up. And since this was my first order, I placed my laundry in trash bags outside my front door. I just put everything in the bags. The order was picked up before noon and delivered today (Monday) before noon as well. Now, according to the website "Everything comes back to you folded and packaged in a cloth laundry bag that is provided free of charge." However, mine did not. Instead, everything came packaged in one large clear plastic bag that was knotted so tight that I had to use scissors to get the laundry out. In terms of quality of services, they did a great job folding the sheets, but there was a definite scent on the laundry. Also, I can only suppose that they washed everything (rather than separating by colors) in hot water because my pale pink sheets and floral sheets looked duller, and my slate blue sheets had clearly faded. Again, having not used a laundry service before, if I needed to separate the washing into separate bags, that would have been helpful to have included in the FAQ. And I guess I have been so used to washing in cold water that I didn't think of adding that to my order - so I'll take the blame for that - but perhaps updating the website order page to include that as an option to select, because when you are busy with other things that you need a laundry service, adding notes to your laundry is the last thing on your mind. Finally, the lack of a laundry bag bugged me, especially since the website specifically promised one as coming with the first order.

We had a sudden disaster/sickness in our family and we panicked and didnt know how to clean our…read moresheets and clothing. Wash Wizards came to our rescue and picked up our clothes and bedding and returned them smelling clean and amazing. They truly saved us and I will use them again for our regular laundry needs. Thank you Wash Wizards for being our saving grace. 10 stars out of 5.

I took in a dress to be cleaned, but when I picked it up, it looked exactly the same stains and…read moreall. If they weren't able to do the job, they should have just let me know instead of charging me $40 for what seems like just a quick steam. Really disappointed with the service and wouldn't recommend.

I took my Oregon Ducks jersey into this establishment on 11/28 and discuss with an old guy…read more(assuming the owner) on what needed to be cleaned. I also mention I needed to get done by Thursday evening. The old man said no problem and he would have it ready by 11/30 by 4pm. As I went around 3:20pm to get a status update, the same man mention it wouldn't be done until Friday. As I discussed with him on my request to have it done on Thursday, he went to the back to check it and told be to be back in 5 Minutes! I came back in 5 minutes to what you review in the pictures. A ruin jersey due to a horrible cleaning job and possibly a rushed job. I then had a lengthy and frustrating conversation with the man and explain he F**k'd up my jersey. He proceeded to tell me the material was cheap and I need to call Nike for a refund. I told him no and explain he did this. It was in exceptional condition when I took it in and (if he review his video footage) it will show no damage when I took it in. The man continue to blame the quality, and insisted he didn't do anything wrong. Not one time did he apologize for this issue nor did the lady Maria in the back. As she enter the conversation, she began to give me some BS excuse. I didn't want to hear anything but an apology and how will they compensate me regarding this jersey. As I held back my anger, I realize a small claims case will have to come of this. As the guy decided to throw a $20 dollar bill on the counter, he just wanted me out of his store. You can only image how I felt. I never been treated like this in my entire life at any establishment. I will never go back there again. As for their motto: Not Satisfied? Please let us know is a bunch of crap. Only thing I would say is please be aware and hope this doesn't happen to anyone else!

Wish i could give this spot 5 stars but unfortunately I can not. This spot never seems to open up…read moreon time Came today on a Sunday, it's supposed to open at 6am it is currently 6:40am with a decent sized group of people who are waiting for whoever it is to come and open the place up

I went to this laundry mat tonight and have never been treated so rudely in my life. I got there…read morearound 7:50pm and promptly put all my laundry in the washers. When I came back to put my things in the dryer there was a young girl with a baby sitting down near the little utility closet. It was 9:12pm. She rudely yelled over at me " Are you gonna dry your clothes?? Because we are closing early, you only have 20 mins!" I said I thought you close at 10pm? I then quickly threw all my clothes in as many driers as I could find and put 20mins on each one. When it came time to get my clothing out of the dryers she was standing in front of them slowly folding her own clothes and would not move out of the way. There was an older lady mopping and what appeared to be her boyfriend cleaning the driers. As I walked out with my last basket of clothing she yelled BYE!!! To which I replied I would be calling the owner first thing to report being treated this way!! I did nothing wrong, promptly washed and dried my clothes but was treated like I was the biggest jerk ever. I don't believe this woman worked there but was related to the people who do. I will never go there ever again!! Owner you may want to check whats happening with your closing crew, I live a block away and will drive elsewhere from now on!

came here for the first time to drop off a couple pairs of pants. i had a hair dye stain on one and…read morei ripped a hole in the other Maria and her daughter were super kind, helpful, explained everything clearly to me. i picked it up after a week, and she managed to get the stain out (which is really hard to get out after it dries) and patched up the hole, and you can barely tell from afar! there was a little boutique in the back and i picked out this cute blouse. i paid about $25, and overall i was happy with this service and would definitely come back!

I brought a sweater to Frank's Cleaners to have the zipper replaced. Before dropping it off, I…read morecalled to ask for a price, but the person who answered said only the owner handles pricing. When I dropped it off, I clearly told them not to do any work until I approved the price, and they agreed to call me the next day with an estimate. Days passed with no call. When I followed up, the same employee told me the sweater wasn't done and that he still didn't know the price. I said I'd just come pick it up. Shortly after that, the owner called saying the sweater was already finished and the total would be $45. I was shocked--they did the work without my approval. When I mentioned this, the owner became defensive and said she had been in and out of the hospital and didn't have time to call people back. She also claimed the sweater had been dry cleaned and told me that if I didn't want to pay, she would keep it and donate it. My wife called after I explained what happened. She calmly explained how unprofessional that was, and the owner said she'd undo the repair so we could pick it up the next day. But when I got there 20 minutes after my first call, the shop was still open, and the employee was confrontational--saying they "don't work for free." When I asked to take a photo of the sweater for documentation, he said it wasn't there, even though I had just been told it was finished. Eventually, after I insisted he call the owner, she told him to give me my sweater back and not to return. The whole experience was frustrating and unprofessional. I felt stuck--like they were holding my item hostage. I strongly recommend reading other reviews and getting all prices in writing before leaving anything there. I always try to support small local businesses, but this one made it very difficult. And to top it off, the business card they gave me wasn't even for Frank's Cleaners--it said Beachport Cleaners instead.

Here ar 830 washer took my money and bi one here to get it back! Not happy! No button to return…read morecoin either and all the soaps are out of order!

A few years ago this place was decent. Now it seems to be falling apart. Half the dryers don't…read morework. They will eat your quarters, not get hot, and the doors like to pop open while they are drying. I am looking for a new place because this one has really gone downhill.

10/10 experience getting my suit dry cleaned at Irene's…read more I had a last minute need for dry cleaning and called around to a few places for expedited service. Irene was the only local store I called that could get it done within 1 day. The expedited fee was also very reasonable. Dropped it off at 5:30 pm and it was ready by 6:00 pm the next day. Life saver! Thank you Irene!

Irene is so so sweet and did a fantastic job on my dress at a great price. She helped me feel…read morebeautiful in my maid of honor dress at my sister's wedding! Fit like a glove. Would absolutely come to her again with future alterations

They did a great job with my alteration and got it back to me quickly. Also they have live scan…read moreservice which I was able to do when I picked up my shirt. Both owners are very nice and a pleasure to do business with.

I took some couch slip covers that I needed a rush job on due to company coming into town to River…read morePark and they were fantastic. Reasonably priced. Hit the deadline, and they did a great job. The slipcovers look brand new!

Needs better customer service! Attendant needs to prioritize…read morecustomer instead of cleaning every single isle at once.

daytime manager was rude and disrespectful. she lied about policies. I had been told previously by…read moreanother employee that she could be that way.

Pros: I like that there is an app you can use if you don't have cash. It super busy when I have…read moregone in, so you can usually find machines. It's fairly clean, but some of the washer do have a slight mold smell. Cons: Many of the machines were broken or not working. Not all were labeled as out of service. There is no one on staff that I could find or any number to call for issues.

Do not stop here unleyou want to lose your money. The machines will accept you coins but never…read morewash or dry your clothes. The owner never issued a refafter texting him numerous times. Continue straight on telephone to Coin Wash located at 9308 Telephone Rd, Ventura. This laundromat is clean, the coin machines work, and there are plenty of machines to choose from.

This place looks really shitty and the prices even worst. Big load 7 dollars but don't be fooled…read moreit's actually 8 dollars if you want to use the hot water the very small loads that got half a load is 3 dollars!!!! Strike that add another .25 cents for each change of water temperature so if you wanted hot water that will be .50 cents more. The dryer - if you that the laundry part was bad it gives you 4 min for every quarter inserted. That's not the worst part the dryer stop every min to change its rotation the smaller dryers are .50 cents for each 10 min. I hope you found this review useful because this place should come with a warning of use. Alll bad worst experience to date at a laundry mat. Never coming back here again!

Clean and efficient. Was able to do laundry in a timely manner. Would definitely recommend coming…read morehere.