Great secret location. I shouldn't be reviewing this place. Staffs are awesome especially…read moreVincent. They are very friendly and helpful. If they dont have it, they can get it. Keep up the good work people.

Great prices and selection. Not much on display but just ask and they'll probably have it.read more

Called for a oil change he said bring it in. From start to finish I was there 45 mins. Watched him…read morecheck the car brakes and fluids while the oil was draining even saw him change the filter. He was straight out not trying to sell me anything I didn't need.

I've been taking my vehicle here for 10 plus years and I've always been treated well. The price is…read morereasonable and the work as it should be! Never had to go back for the same problem. 90% of the time I was not charged for diagnostics (except if it was really hard and time consuming to find the issue) and was given a discount if I paid cash. I strongly recommend it

Came here today to get my dad's car's tire pressure checked. I was kind of lost because I didn't…read morerealize that they switched the area where they are doing tire pressure checks. So I called them and they explained that it's near the garage now. Shout out to the employee who answered my call and to the employee who helped me out with the tire pressure check! I forgot to ask for his name but he was wearing glasses and super helpful. I think he was the most helpful Pep Boys employee I've ever met, and he has a great personality too. His customer service skills were excellent. He was explaining how the pressure was fine after checking, and he also said they can fix it for free if the problem persists. Also, he mentioned about the wipers on the car that he said would be a quick fix and for 15 dollars. I mean it's pretty good customer service. Lastly, I came here at the right time when one of the employees put on "The Wheels on the Bus" song while they were working. Everyone was just laughing and having a good time. What a fun and friendly working environment for reals! 10/10

Alex helped me get a set of tires installed. He worked with my schedule and got me out the door…read morequickly. Nice people and good work. I'll be back again when I need.

This is just like any other auto store but the workers here are so kind. We visited on (9/20) and…read moreLawrence was super helpful and suggested the perfect fix. He stayed by us while helping us switch out bulbs while being super knowledgable/experienced about his stuff and went out of his way to tighten up the battery just for safety measures. Lawrence made our night today with his exceptional service and wouldn't let us tip him in the end. We'll definitely try to come to this location when needing help just for his service! :)

So I went into the store looking for Door edge guards. Mark came over to me and asked if I can help…read morehim find what I was looking for. He took to me the aisle, but We could not find what I wanted. We look high and low. He was very helpful. Then Maria came out of another aisle and said is this what you are looking for. And Yes, it was exactly what I needed. I thank Mark for the help and I thank Maria for listening on what I was looking for and providing both of us help. Because of her, I was able to complete my project.

I've never been to the physical location but have worked with the team. I bought an axle back…read moreexhaust for my ND Miata and had pre/post purchase questions that the team was super responsive and helpful in responding to. The competitive price caught my attention, the service was the reason I bought and so far the quality of the product has been great. I actually bought a midpipe yesterday and excited to install it. Thanks Megan Racing Team.

Megan Racing produces a wide range of automotive products. However, this review only covers my…read moreexperience with one of their signature suspension components: the EZ Street coil-overs (blue series). I'm a sucker for customs, lowriders and "stanced" cars in general. As a key part of the "build" project I had scheduled for my daily driver (a 2000 Infiniti i30), I decided to purchase a set of these coil-overs in spring of 2013. Right off the box, my initial impression was positive: a very well-built product, all for a very reasonable price (I paid about $900 in 2013). My set was made for a 2000 Nissan Maxima, so it was a direct bolt-on since the i30 is built on the same "A33" platform. Zero drama for the shop I had hired to install them. Sure, I had to adjust and learn to drive a lowered car, but these things ride pretty smooth. And no more body roll when hitting corners. Fast forward 2021... I still daily drive my faithful i30, slammed on the same set of EZ Street coil-overs! Talk about durability! That's 8 years (or 100,000 miles) worth of hard driving, commuting on the mean streets and freeways of LA. I never had a single issue with them. Sure, nowadays they sometimes squeak a bit at low speeds on rough pavement, but only under certain conditions (low outdoor temperature combined with high humidity, it seems). Well done, Megan Racing! Keep it up. I'm proud to rock your coil-overs after all these years (and miles).

I came near closing to get a car key fob battery replaced. The staff was very friendly and…read moreincredibly helpful. The price was fair, and they helped me install the battery on the spot. I would've broken something trying, so I'm glad that they were able to help!

The employees they really take their job at heart. There are always friendly and very knowledgeable…read moreabout what I goes in there for many times they have saved me a lot of money because they knew exactly what the problem was and I purchased the item and it solved the problem. Thanks O'Reilly for having a great team. Edward Fields.

Great place to find parts!! Great service and very friendly. Honest, great pricing and if they…read moredon't have what you need, they'll find it

I love this place I don't agree with those people who have posted bad things. I've been coming here…read moresince before I can work on cars, Vince and Tina are great people they actually know what they're talking about and can get any part for any car. Their prices and parts quality are so much better than autozone or any of the mainstream part store. Anyways this place is the best.

I called their phone number listed in the order confirmation email and saw that the phone number…read morematched their Yelp listing. The person who picked up the phone had no idea if the item for sale was actually in stock and suggested that I send an email. A week passed before my order was canceled. In that time I passed on auctions in Japan for the same item and have lost those opportunities because this company cannot properly manage their own website.

Very friendly and was in and out in about five mins. They even offered me something to drink and a…read moresnack before I left.

I had to replace one of my break lights on my Toyota and I called ahead to O'Reilly Auto Parts in…read moreHacienda Heights to see if they had the part and could do it for me. I had stopped first at the Auto Zone on Gale in the City of Industry since it was closer to my home. They also said they could replace it for me over the phone. When I asked them at the checkout at Auto Zone they said they couldn't even look at it so I told them I was going to O' Reilly's and I walked out--which is also off Gale but in Hacienda Heights. Even though it took me five more minutes to get there it was worth it! I was helped by Fernando Xavier at O'Reilly Auto Parts in Hacienda Heights--he is an Assistant Manager of the store. He was friendly and very helpful. When I asked if he could replace the brake light for me he said he would take a look at it no problem. He replaced it like an expert. He was fast and very professional. That was top rate customer service! I told him from now on his O'Reilly Auto Parts Store is my store of first choice! I am now a life-long customer.

I gave my rating a four stars because I was dealing with Jamie at first, and she was starting to…read moreget annoyed and didn't really know what she was looking for when I was trying to ask her for a tool to replace the parts real quick because my car wouldn't go anywhere until I did it, but Matthew made my experience end up great because he not only found what I needed to be able to replace my ignition coils, he was wonderful in putting them in as well as letting me know they could order another one for the third one I need to do because I'm gonna return the other one to AutoZone. I love how knowledgeable and helpful Matthew is. Another customer noticed that she was annoyed also and mentioned it to me. Also, with other employees I've dealt with in the past have been great for the most part so I was surprised that she was acting the way she was because that is not your guises way of treating customers from what I could see in the past and from Matthew.

After discovering CV Axle threw grease all over, I went on an emergency mode to fix the problem…read more Did not find any tear in the boot, but noticed I could slide it slight when pushed on the inner clamp where the tripod joint connects. Seemed easy enough to find a new clamp to tighten things up after sliding boot open to put new grease in and sliding back on. But the darn clamp search pretty much took all day! Going to 2 nearest Toyota dealers and they didn't have the clamps in stock! It's an old Lexus ES350, but basically Camry V6 parts fit so I usually shop Toyota dealers for maintenance parts:) No choice but to go aftermarket, but can't be trying to find order online when the car is up and I am dirty and need to get the thing fixed this day! Checked O'reily's but didn't find any usable clamp big enough. OE part was 102.5 mm so just over 4 inch diameter. Dropped by Auto Zone and nothing. Was about to give up, but decided to check out Napa online and found a clamp that one reviewer said worked for his Corolla large inner clamp. Voila, found it in stock here at the Brea location and headed right over. This looked like a no frills stores maybe supplying repair shops. No flashy fancy interior, just most of the parts stocked in the back side shelves. A nice older gentleman at the side counter checked the part I was trying to find and said he has to find it in the back shelves. He searched through the library like place and came back with a box of them! They looked big enough but would be best to check the closed size. Luckily he had a ruler on hand and measured max could be up to 4.25" perfect!!! Such a simple part, but so difficult to find in the typical auto parts stores, or even the dealerships! Now I know there's a serious auto parts store nearby in Brea with experienced folks to help me find some serious parts! Just in case you are looking for such a large CV boot clamp, attached is the part to get from Napa:) It's been a week and I just checked the clamp and my eyes are not the best but from the side of car with wheel turned, it looks dry. However, I think the axle shaft/small side may not be oozing a bit of grease. Will have to lift and get closer for my eyes to verify, but if it is oozing slightly there, I know Napa has the smaller clamp as well! (I know the small clamp side could slide and spin when I was under there last week, but assumed maybe it's good enough for the shaft side that doesn't have bunch of grease flinging around like the larger clamp side. Guess I can take my time to check out and reclamp the smaller side, the main problem was fixed last week)

Jackson's Auto - NAPA reminds me of what auto parts houses used to be. The only difference was…read moreinstead of huge books with all the parts they carry, it's now on computer.