Actually found James here on Yelp (a first for me) - and noting the other reviews used him for a…read moresmall job of replacement of our house pressure Watts valve. He did a fine job and was timely, etc. He will def, be our go-to plumber....

My mom is clueless about house repairs and I'm no help either, so when she had some leaky…read morethingamajig in her house, I called James for help. He worked his magic and fixed it without "discovering" new expensive problems like some repairmen have tried to do. We haven't had any problems since. Highly recommended.

Did a great job rerouting plumbing to meet engineered and town approved septic system. Nasty work…read moresite but Fred just did the job. Kudos!!

Highly recommended. My water heater was starting to leak. Marion Plumbing was extremely responsive…read more Got me set up with the right replacement in a timely manner. They made the process painless and easy. A+!

Prompt and responsive service providers! My family's hot water heater busted, within an hour of a…read morecall in the gentleman were at the door and evaluating the situation and in less than 16 hours ( on a holiday weekend!) we had a new unit installed. They were kind and efficient. Highly recommend!

I left a message to schedule a plumber. Their voice message stated they were accepting new clients…read more They did not return my phone call.

We have been customers of Berkshire Heating & Air Conditioning for several years, and have had very…read moregood service in the past. However, today I would like to highly commend the visit for a PM that Jayson performed. He provided a 2 1/2 hour service inspection which was extremely thorough and comprehensive. His knowledge is outstanding and his professionalism is to be noted. He answered questions so that I could understand them and he truly explained everything he was doing throughout the inspection. The company is certainly lucky to have a technician of his caliber. Vicki S.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

I needed a plumber last minute for a toilet issue in an apartment in Northampton back in December…read more2018. I also needed a plumber who would be flexible with timing given other work that was being done in the apartment. I called Richard's and they had availability. They were originally scheduled for an afternoon call, but I had to push the appointment to the next morning. Richard's was very accommodating and understanding. I like that they are honest and straightforward. They showed up on time, were very professional, and fixed the problem in about 15 minutes. I would highly recommend!

I'm writing this review, without having received any service. I simply made a phone call, and am…read morewriting to provide impressions. I called to get an estimate on a sump pump exam and replacement, and they noted that they are only handling "emergency requests". I asked for anything in the next year, and they said that COVID was leading to problems, recommending that I call around. They noted very clearly that they were not free. The number listed on Yelp was incorrect. The business representative was clear that "they" are not available. He didn't know the reps and added that Matt, the primary owner, was injured. If you are looking for an estimate, keep in mind that it appears that they are having staffing / operational challenges.

I had Mario come down to my mother in laws this week to check out her sink that was backing up…read more Mario was excellent and resolved her issue. He was honest, reliable, and efficient. I would definitely call Mario again to help me and my family out with their plumbing needs.

Quality work and a really solid human. He solved my issue and was very kind. Would definitely…read more recommend.

I was a bit hesitant to go with a Nationally Franchised company, as I figured their prices would be…read morehigh and service sub-par, but I was desperate with an "overwhelming" plumbing emergency....so I called. Quick to answer, and quick to get out to the house! Jeff came and advised that a Septic Tank pump might be beneficial before cracking any seals, so I sent him on his way at that time. After some digging around, I determined that the septic wouldn't be an issue. I called Dispatch and apologetically requested that Jeff returns. He did without complaint, and diligently worked for nearly 3 hours until all of the issues were resolved. These guys turned what started off as a very stressful day, into a sigh of relief. Did I mention this was the day after 6" of snowfall, and it was about 10 degrees? I will definitely go with this team should shat ever hit the fan again.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.