I started talking my son to Dr. Shapiro when he was about 10, multiple schools, single mom, felt…read morelike a failure, horrible guilt for keeping him apparently I was the worst mother in the world, my son is now 35 no issues w drugs/alcohol, truancy, no unexpected or had to be "taken care of" babies he just purchased his 1st home completely on his own would not even tell grand parents until after closing and keys were in hand, Dr. diagnosed my son then diagnosed me, empowered me as a parent has our side when the schools tried to push off their obligations that our taxes pay for, over the past 30 yrs Ive missed an appointment here and there (1 appt was on 9/11) yes that 9/11 I don't think I was charged for that one I may have been charged for other ones but that is every doctors policy and some will refuse to ever see you again, over the 30+ years my insurance has changed some were accepted some were not, Insurance companies rape doctors have you ever looked at your statement? EXAMPLE BILL $395 CO-PAY $45 BALANCE $350 PLAN AGREEMENT $325 PLAN PAID $25 so doctor eats $325 Dr. Shapiro is PRIVATE and he is ABSOLUTELY POSITIVELY THE BEST TO HAVE ON YOUR SIDE AND HAVE YOUR BACK, you pay for what you get, my son's life was not worth short cutting and being cheap, Dr. Shapiro has the right to pick and chose who he deals with everyone out there has the right to decide where they want to go, but every penny I spent I would have gladly paid twice as much insurance or not this is our doctor for life, I'll eat peanut and crackers before I switch doctors. But I was a young girl getting bullied by a system had no support raising a son on her own. Dr Shapiro changed our world and 30 yrs later still has our back. Options and choices TERRI K

I suggest to not see Dr. Shapiro if you have any medical reason as to why you might miss 1…read moreappointment. He will charge you for a full hour, even though every other appointment you will ever have with him will only take 10-15 minutes. Then try to give you the guilt trip that because you missed 1 appointment in 2-3 years that it hurt him financially and he has bills to pay too.

Jenn is an amazing therapist & person, who truly cares about everyone. Her office space is cozy,…read morecomforting and beautiful too! Highly recommend visiting her.

From the owner: Thrive Therapy's owner, Jennifer Simpson, LISW-S, specializes in the treatment of Post Traumatic…read moreStress Disorder, or PTSD. She has extensive experience in treating PTSD in first responders, sexual assault survivors, Veterans, as well as survivors of other significant trauma.

Absolutely horrible unknowledgeable customer service from the business office. If this is the way…read morethat the clerical dept conducts business I can't imagine the rest is much better

Talbert House Review First off, let me say I did appreciate…read morethe thought of continuing my career with Talbert House. However, I stepped away from my position with Talbert House the same week I began training due to unsafe/hazardous work conditions. The people I met, who were supposed to be my coworkers were amazing people and very helpful for the few days that I was there. Unfortunately, I discovered during my second day on site that the building I was in had a bedbug infestation that I had to learn about through clients and staff members. I was informed while trying to reach my office, not to lean on the walls and that I could not utilize my office (that my boss just asked me to work in 5 mins prior) because they would be bombing for a bedbug infestation. I was not made aware of this during my interview, trainings, or the previous day that I was on site. At the same time, I found out that the building did not have proper ventilation as well. I reached out to my boss to let her know I was uncomfortable continuing my training in this building and she let me know to go across the hall because they have not had bedbug problems. I informed her that I would not be returning and she did not reply at all. I reached out to HR two separate times via email to let them know my concerns and about my resignation there's been no response. I received a text message a few days later that my direct deposit information had been changed without my authorization. I did not receive my check on time. Instead, I had to reach out to payroll who informed me they never received my direct deposit information (even though I had a message that it was changed from my bank account information to someone else's/ I set up my direct deposit a week prior to starting training). I asked to speak with HR and left a voicemail about my recent discrepancies and was still ignored. This is my experience with Talbert House. Fortunately, I was able to return home, shower and wash my clothes. That is not the same luxury that the people in the short term facility on Burnet have. I am disappointed to learn that they were not able to attend to the bedbug situation before it became an infestation. I am also saddened about the ventilation in the building and look forward to their move so that the people they serve can have somewhere comfortable to sleep at night and safe enough to be during the day. This short term facility is for people who have recently been incarcerated and are working on being re-introduced to the community, they also struggle with either addiction or mental health issues. I was hoping working for Talbert house would be a part of the solution not a part of the problem. Due to their situation and most of them needing to rebuild as they return to the community. Most will be taking the bugs with them when they leave and more than likely will not have the extra money for treatment once they are settled in their new place. I am also extremely disappointed at the lack of communication. I expected better.

I have been with Asayla Behavorioral Health & Wellness for close to a year or more now. From my…read moreexperience N.P. Jeter has been not only thorough throughout the treatment process, but willing to help me adapt to medications that were helpful and rule out any that I had a negative experience from. The type of care I have CONSISTANTLY received from N.P. Jeter has been available at hours where NO metal health facility, I've attended prior has been available to this degree. For myself, both being diagnosed & battling for 20+ years with ADHD with OCD components, severe trauma/grief, & depression formed from separate forms of abuse. To my diagnosis of PTSD, which I find to be the most prevalent of my mental health cond. to current date. Carrying symptoms of severe anxiety, distorted images of self-worth, negative self-talk, all the way down to sleep conditions/ nightmares, etc. N.P. Jeter has given me the validation at times needed, as well as tools most beneficial to my stability and lifelong healing journey. I am proud to be a patient of hers and have such confidence in the positive changes I've applied, that I have referred my kinship to Asaya for there mental wellness treatment as well. I back this facility 100%. Asaya BH&W, is an office that has helped me gain the confidence and stability I've desired for so long, helping me become the best version of me. For my family and most importantly, for myself. Thank you to the efforts of N.P. Jeter and Asaya, as a whole! For me, you and your importance in my life, remain irreplaceable!

I'd been seeing Larisha Jeter APRN since around August of 2025. Since that time, I had received not…read moreone bill. Instead, I get an angry telephone call in which the provider stated, "WHERE IS MY MONEY"??. I asked if she had billed my insurance and after calling my insurance company, I then verified that she hadn't even billed my insurance. Then, I had an appointment, and she cancelled it without my knowledge or of informing me that she was cancelling it. I sent her a message to ask about the appointment and she stated, "I cancelled your appointment because you have an unpaid balance of $xxx.xx." This message was sent on August 10th of this year. On August 14th of this year, I was sent a letter in the mail letting me know she was dropping me from the practice for not keeping appointments (that she cancelled....) and an unpaid balance. She gave me four days to pay her in full and cancelled my appointment. She stated she sent prescriptions to the pharmacy so I wouldn't go without until I found a new provider but she left out certain medications. She seems great at first until you realize she's only in it for money. I recommend staying away from Asaya Healthcare entirely.

Ask for Barbara Henry! I've been seeing here for 20 years, and she really knows her stuff. She's…read morevery responsive, available, and non-judgemental. She accepts insurance and the facilities are neat, clean, and fully stocked. The carpet looks new and the furniture is comfortable. I would recommend this practice to anyone needing help.

I had been a patient at BridgePointe Psychological and Counseling Services over a year. I have an…read moreunusual set of diagnosed psychiatric disorders, none resulted in body image distortions or addictions. Often, psychiatric services pigeonhole patients into treatment or therapy due to addictions and/or body image distortions. This one-size-fits-all approach doesn't work with me because my problems/manifestations require different care. I explained my concerns to BridgePointe regarding the nature of my psychiatric difficulties.They accepted me as a patient and I saw a separate therapist and psychiatric nurse practitioner who was the meds prescriber. Several months ago the initial therapist stopped seeing me, saying that he wanted to no longer see me because I quit a fatiguing, stressful part-time job before securing a new one. I have a new therapist. Within a month I secured a part-time position from a reputable organization that pays reasonable wages. Most work is done at home and participants report to the organization for two hours once weekly. Like many who are afflicted with mental health problems, I've gone on and off several medications over many years. Initially I thought that the nurse practitioner would work. She seemed caring in regards to my unusual set of psychiatric comorbidities and eager to try medications. We moved forward with a starter pack medication for a new drug. I ran into trouble when attempting to fill the prescription at my pharmacy. Because I am a Medicare patient, I was ineligible for the savings card some patients are able to use. The pharmacist said that I would need to pay $210 for a month's supply. Not happening. And the sample pack's final pill was that Monday. So I call the nurse practictioner's phone and left a detailed message explaining that I am in limbo on how to proceed. I placed my call on a Monday at 11:15 a.m. Her outgoing message said to expect responses Tuesdays through Fridays during normal business hours. So by Tuesday at 12:30 p.m. I hadn't heard back, so I called and left another detailed message explaining that the previous day I had taken the final pill from the sample pack and was unsure of next moves going forward. I still had not heard anything by 3:30 p.m., so I called the office receptionist and asked her to please have the nurse practitioner call me since I was in a medication crisis and my previous calls to her machine went unanswered. She finally called at 3:55 p.m. to say that I need to go online and look for a special form to be filled out by patients and signed by practitioners that would allow me to receive the drug for free or a reduced cost. I'm frustrated and this exercise of hunting down the elusive savings form is like looking for a needle in a haystack. A complicating factor is that the sample pack listed two pharmaceutical company names in partnership. It turned out that a third name absent from the packaging was the company responsible to issuing and reviewing the assistance forms patients needed to download, fill out, and mail in for financial assistance review. The staff at a mental health organization from a city I previously lived had the foresight and courtesy to already print the pharmacy-assistance forms so they were ready to give to appropriate patients. She said that she would set out another starter pack. So about 1 p.m. I pick it up and told the receptionist that I had further questions, and could the nurse practitioner please call me. The receptionist said that she was there with another patient and that I would get a call at a free moment. Again I'm waiting, and the hours go by. I don't receive the call until 4:41 p.m. I said that I had concerns about starting again on this medication because I didn't know how long it would take for the from I handed in for her signature would take until the prescription would be filled. The nurse practitioner is now upset because I don't understand that I'm not her only patient. Duuuhhh! I patiently waited 36 hours between my first call and actually speaking with her. I understand that she likely would be with patients throughout the day. But the time lapsed was excessive, esp for a meds emergency. She got testy when I said that I had concerns about the organization's ability to capably treat a patient like me who has numerous unusual psychiatric diagnoses. I said that I questioned her ability to effectively treat me. She said that she would discharge me as a patient because I no longer "trust" her. I said now I do question her abilities to treat (and dismiss) a patient who in just the past 48 hours had suicidal ideation, experienced fits of rage, shrieking episodes, and then the phone call suspiciously got cut. Mental health practitioners have a responsibility to their patients! If you find that you cannot in good faith continue treating a patient, help her/him make the transition to a new therapist/facility. I am now w/out needed therapy, meds. Shame on you BridgePointe!