Dropping off an Amazon package today was easy and quick. Mom loves to buy things and then return…read morethem so this was part of the errands this afternoon. The parking was decent in this shopping center parking lot - bigger vehicles will have challenges. The store is tidy and organized so it was a piece of cake to pop in, wait to hand over the package, get a receipt and be back on my way. [Review 404 of 2025 - 2049 in Florida - 23966 overall]

This store is run by absolute thieves. I asked my father to ship a package for me that normally…read morecosts $20-$25. They took advantage of the elderly, convinced it needed to be repacked for $50 and charged him in total over $300!!!! I called to complain and they said that they charge whatever the system says, which is a total lie. They make up shipping and packing rates to rob people. STAY AWAY!!!!!

We've been very happy with this location, great hours and the staff is friendly and helpful.read more

The Robber Baron of Fort Myers!!!! Months ago utilized Jose…read morefor a print job costing over $500.00. Since Jose was not interested in helping me to the car with the multiple spiral bound books, I needed a box to transport them. Guess what.....Jose charges me $5.00 for a 50 cent box.REALLY? How about being grateful for the business and gifting me the box? Fast forward....Needed to return some items to Amazon. One of the boxes needed a pice of tape. Guess what....Jose tells me he's going to charge me. REALLY? How about gifting me a piece of tape....It's a stinking piece of tape. Do yourself a favor. GO TO ANOTHER UPS LOCATION .

I had an Apple Store delivery nightmare. Apple was beyond worthless. Apple refused to help fix…read moretheir little delivery fiasco, so I called UPS. UPS put me through to the Fort Myers service center on Cargo Street. I spoke with Jenna Tucker, and she went above and beyond to help fix the Apple Store fiasco. She then got with her coworker, Dirk, and he completed the package pickup. I called him when I got close to the center, and he guided me into the proper location, and met me at my vehicle. I just cannot say enough about the great customer service these two folks provided. Very kind, considerate and professional. Great representation of the UPS brand.

Twice now my package has gone to someone else's house. Drivers who do this should be held…read moreaccountable. It costs everyone else a lot of time and money when deliveries are not made properly. Fort Myers is the worst.

Very helpful, store was clean , only negative was the front area was not properly stocked. No air…read morebills. Card display was disorganized and needed filled. The staff was efficient and helped me process a ground order . They were having issues with their computer system and so things went slowly but the cashier was conversational and apologized for the delay. I would definitely recommend based on todays experience.

Tried to sell some headphones but after buying the label I realized it cost more than the…read moreheadphones the item weighed .75lbs and it cost $24.44 to ship and my buyer paid $18 now I'm out $6.44 plus selling fees

Great place to stop in and ship anything. She's got great little gifts. Easy and accessible as…read morewell. Tons of packing and colorful packing supplies too! Easy to deal with and the owner was super friendly and helpful! I had my package ready and taken care of efficiently and quick! Will stop in here more often for my packing /shipping needs.

I ordered a large bathroom vanity from Amazon, which was delivered a week early while I was not…read morehome and placed outside my garage, blocking my vehicle. I called Amazon but they were no help and told me I had to wait 24 to 48 hours to hear from the third-party shipper. So I called Cliff at Estes Trucking Ft Myers who had delivered the vanity and asked for his help. He was wonderful and sent the driver back to our house to move it into the garage. I highly recommend this company for their and

Very unprofessional. First he tried to deliver me tiles saying that was my delivery. When I…read moreinsisted I didn't order tiles and ordered a vanity he realized the error. If I weren't there I would have gotten 3 crates of tiles delivered to my driveway. Then he left saying he'd call in 2 hrs and come back later. 4 hrs later I got a call and drove 30 min back to the house. I asked him to help bring the items inside a covered area because of the rain, which was starting. He refused saying his truck couldn't move further. I found large sheets of plywood, as we doing hurricane repair in the house. He watched me lift the heavy plywood to put in an area to side of the driveway. No help. The kicker, I told him I needed to inspect the items before I accept the delivery per the sticker on the box and the company. He said he was busy and they closed at 4pm. He said he wouldn't wait. I asked him again to wait so I could inspect and accept delivery. He refused, got in the truck, and pulled out. I've never ever had this type of experience with a delivery driver or anyone for that matter. I was shocked and disappointed.

I have been coming here for over 20 years. I always prefer to give my business to small business…read morethan the government. I went in there this week to mail a certified letter. The tall guy behind the counter looked miserable- was also rude and condescending had a bad attitude. From other reviews here on yelp apparently this is the way the guy is. I asked him for a small 5 inch piece of tape to put on the back of my envelope because I forgot to do it at home. He informed me it was going to be a dollar. A dollar for a piece of tape? I told him I've been coming there for over 20 years and his snarky comment was "we'll go talk to the owner She's outside". I told him I choose to bring my business there for 20 years because it's a small business and nobody else charges for a piece of tape. He threw my envelope down on the counter and said "then go somewhere else- here is your FREE piece of tape". I ended up just paying for the certified letter because I was in a rush, but the owner was walking in as I went out, and I stopped her and said the same things to her. I tried to School her on good customer service. She argued with me about how people come in and they lose a lot of money because of tape. I explained to her sometimes you got to just eat it as a business owner and if it cost you $50 a year in tape to be Customer service friendly then that's a very small price to pay in this environment. She looked at me and was dismissive. Guess the extra dollar she is making on maybe 10 people a year is gonna really put her over the top with revenue. There's another postal place on College Avenue which I'll be going to from here on out. What a fool.

Incredibly unfriendly, disinterested in business, hanging out on phone, should not be in the…read moreservice business.

Gave them multiple chances to remedy the situation. Shipped a painting but broke the glass. Fixed…read moresent receipt no reply. Do not trust. I have had great success with other pack and sends but this is not a trust worthy store.

Arlene has always been friendly, responsive, and helpful when I've gone in! They've shipped a…read morecouple of very important items.. one heirloom and another very fragile item. I couldn't be happier with their efforts!

This shipping store is one of the best, I've ever been to. I…read morestopped in with a three packages to ship. I explained the man at the store how important these were to me, and that nothing could happen to them. He was a total pro. He reassured me that they would arrive safely. And they did. It was such a relief. I recommend this store for all your shipping needs. Also, they had amazing greeting cards, called Bald Guy Greetings. I think I bought a dozen of them. I'll be back...for sure.

We placed an order for a u-haul to be picked up on a Sunday. We arrived to the store and it was…read moreclosed. No one contacted us a head a time to provide a code or anything. We ended up canceling the reservation and going to an actual u-haul store.