Moved here recently and the property is very nice. The building has been remolded since Hurricane…read moreHarvey. Everything brand new and the management is great. The location is good near Navarro street. I would recommend living here.

I went to visit my friend in Victoria and she lives in an apartment complex called Victoria Place…read moreApartments. I stayed the whole weekend at her place and I wish on-site managers and apartments were that cool here in CA we stayed in the beautiful pool all evening and I was introduced to the manager who knew every tenant by name making the place feel more like home then just some apartment.

DO NOT MOVE HERE!!! Let me start by saying that I have never written a bad review for any of the…read moreresidences I have lived in. My daughter and I moved here two months ago from out of state due to a job opportunity. I hadn't seen the apartments in person, only on their website, so everything was done over the phone until the day we moved in. At that time, they didn't have an assistant, so I communicated with Ashley, the assistant manager, who was extremely nice and helpful. However, things changed after we moved in. I informed the office that I had received my first electric bill after just 17 days, and it was significantly high, especially since we consistently keep our thermostat at 78 degrees. They sent maintenance (Ryan) over to investigate, and it turned out I needed a new A/C unit outside. They replaced it, which was great, but Ryan ordered and installed the wrong size, so it had to be replaced again. After the new unit was installed, I continued to experience issues with the A/C short cycling. I reached out again, and they told me Ryan had checked the inside unit (located in the bathroom). This turned out to be a lie; he never came past my front door, which raises concerns about the integrity of their staff. Additionally, they left both broken and old A/C units next to the apartment building. When I notified them that these units had been abandoned for the past two weeks, they finally sent someone to remove them. Why did I have to bring this up? They also have a problem with trash being left everywhere. Regarding my A/C unit, I received another electric bill that doubled the cost of the first one. So far, I have received two bills. I contacted both Kim (the manager) and Ashley (the assistant manager). They hired an outside contractor who confirmed there is an issue with the A/C--the thermostat is in the wrong location. Instead of moving the thermostat, they want to replace a vent that faces it (HUH?). At this point, I stopped pursuing this issue with them. Finally, let's talk about the "valet trash" service. You pay a significant amount of money each month, yet the service is inconsistent. My trash sat outside my door for four days this last time. Are you kidding me? I sent an email regarding this issue, but overall, my experience has been frustrating. I only received a request to come into the office to discuss my concerns. In my email, I mentioned that I overheard some negative comments about me, which upset me, especially since I have always treated them with the utmost respect. I didn't want to have a conversation about it; I just wanted to document that I had reported the issue. Fast forward to today, August 15, 2025. When I arrived at my apartment, I found a truck parked in my reserved parking space, which I pay for. No one should be parking there. I had to exit my vehicle to find the new residents who were moving in. When I asked them to move their truck because it was in my spot, the woman responded, "We're moving in, and Ashley told us we can park anywhere we want." I explained that it shouldn't be in a reserved parking space, but she refused and said, "NO! I'm calling Ashley." Feeling frustrated, I decided to call the front office. This was the first time I had reached out since last week and since sending the email, and I was understandably upset about my encounter with the new resident. Kim, the manager, immediately began to gaslight me, asking why I was so upset and telling me to calm down. She informed me that, as a courtesy, they allow new residents to park anywhere while moving in. I tried to reason with her, pointing out that if they could park in my reserved spot, where would I park when I returned home? They couldn't provide a logical response. Two minutes later, Kim walked over with Ashley, the receptionist, and someone I assume was their security. Ashley told me, "You're the first person in the four to five years I've been here who has a problem with someone parking in their spot while moving in." I replied that it wasn't my issue where they parked, as long as it wasn't in my spot. I felt that Ashley was being unprofessional for coming over to confront me in a group. When I called them out on their behavior, Ashley started yelling and walking toward me, as if she intended to instigate something. Then she suddenly said, "I'm going to walk away before I lose my professionalism." To me, that sounded like a threat. As she walked away, I approached her and asked if she was threatening me. At that point, the "bodyguard" stepped in front of me and yelled, "Back up," while pointing his finger in my face. I responded by pointing my finger back at him, saying, "She just threatened me, but you're yelling at me." He then took out his phone and walked to the back of my car to take a picture of my license plates, which are from out of state. I reiterated that Ashley had threatened me, but the "bodyguard" said, "No, she didn't. In the state of Texas, that is not a threat." SWIFT JUDGEMENT!

I absolutely love living here! The staff is always so nice and the community events are very…read moreenjoyable. I rarely have any maintenance issues but when I have they fixed it quickly and it's done right the first time. This community is safe and they love their residents.

I lived here for two years with a roommate and our apartment was very cute. It was a 2 bedroom/…read more11/2 bath/ two story/ with parking garage and fireplace. Whenever there was a maintenance issue, they were always very timely and effective. They do allow animals. They paid for the water bill. Security would do rounds at night and I always felt safe. All neighbors were friendly and quiet. The pond is beautiful and an easy minute walk to feed the ducks. The only complaint I have is that the apartment complex does have a hot tub; however, they only had it on for the first few weeks that I lived there. After those weeks, they claimed it was "broken" and after they got sick of me requesting it to be fixed, they turned it back on again but not to the hot temperature they had it on..but a nasty luke warm. Who wants to use a warm hot tub?

Reading all these comments from other people, I can totally understand their frustration. Living in…read morethese apartments is like moving into a projects or section 8 income. There's trash everywhere, and sometimes people even leave their dog poop on the grass. It's not cool and it's also frustrating when basic appliances like the washer and dishwasher break down. Additionally, when a management show you a display of the apartment, it may not accurately reflect what you expect. It is advisable to request that they show you the actual apartment where you will be staying during your move, as the display can be misleading as soon as our least is done were moving out immediately!

The office hours say they are open Sat from 10am -5pm but it never is opened?? Need new people…read morehere who know how to run the property properly with out being charged/ harassed about not picking up dog shit because they cant keep the bags stocked for the dog shit. It took a whole month and a half before there were shit bags refilled!! Not here to just look beautiful and presentable but to be professional as well. As for making up their own hours now the past few months not being able to receive packages that were delivered Friday to them on Sat because they don't want to be there!!

I will go over the pro's of living here. It's always clean, well landscaped, and maintained. The…read morelandscaping staff is very friendly and always says hello to me. It's pet friendly, and is gated. That's about it.

I have lived in this complex for a year and a half and let me tell you I had the best experience!!…read moreThe manager Hope was very helpful with any questions I ever had. The complex itself is very clean and well kept. Maintenance was very quick to respond. Trash valet twice a week. Never any problems with it being gated. Locally owned, these are by far the best apartments in Victoria. If I move back, I am going to live here again.

Love the 24hr gym and the pool is my all time favorite amenities that they provide. It is so…read morestunning. All I really have to say is that I love this apartment complex. It feels like home and a resort tied into one.

I love this apartment complex! I just moved in and I love how spacious it is. The staff is so…read morehelpful the maintenance saw me moving in boxes and went out of his way to help me move in my heavy furniture. The front office is also so helpful with all my questions I have asked ! They really make this transition so easy. And on another note I have never seen an apartment complex with such an amazing pool and they keep it so clean and crystal clear!

Pest problems in need of repair. Poor management. Triarc is below substandard property company.read more

Honest review time!…read more Moved in months ago and dealt with a whole slew of problems. The place smelled of spray paint and they made claims that all carpet was new and yet somehow bits of food and toys were found in the carpet. Walls were poorly maintained and you could see fire damage. Place was NOT clean and there were German roaches moving around everywhere. Even dead animals in my apartment upon moving discovered first day. Any and all maintenance was either sloppily done and did nothing or they simply kept pushing it off. When I spoke openly and discovered this is in fact not a once off issue the landlords confronted me and threatened me indirectly by cornering me with three of them and subtley dropping hints. Very very scummy and scam oriented behavior I experienced and this is the first and only apartment I've ever experienced this level of behavior. I highly HIGHLY recommend you avoid this place. It is certainly not worth the cost, headache, or problem.

Wish place would of been cleaned and things fixed before i moved in. But they been making it right…read moresince i moved in. Place is so much better than my last place. Alot cleaner and work orders don't take months to resolve. Nice to see same office people instead of new ones every month. Other than some still very minor issues I'm very content here. Its quiet and the community is nice. Office people are good. The pool area actually looks better than the pictures. My neighbors are really quite worse noise is the Trains that roll by now and then. One big complaint they should advertise the cute kitties one site rodent control.

From the owner: Delve into the elevated lifestyle you deserve at The Pointe At Victoria, where you'll discover…read morecontemporary one and two bedroom homes in a convenient and well-connected Victoria, Texas, locale. Inside our spacious, pet-friendly apartments, practical features like granite-style countertops and in-home laundry appliances pair with premium finishes like stainless-steel appliances and wood-inspired flooring for the perfect mix of comfort and style.

I haven't even lived here for a year yet and my rent has been raised by $125 more from my starting…read morerate and when I asked why they told me "marketing rates" and because they're a "tax property". I feel that $125 difference is way to much being that it's an income based apartment complex. when I got my notice for a renewal lease I checked the website for a 2 bed 1 bath (which I have) and it was going for $832 and than checked it again in a couple of days and it bumped up to $903 ???? seems like a scam to me especially since theres people who have been living here longer than me and pay way less or close to what I was paying. At that they never have any stable stuff members in the leasing office and have two new employees in the office that just started yesterday. if they're always having to fire and replace people inside the leasing office doesn't that say anything ? everytime I call the phone to try to talk to someone or leave a voicemail they never answer so once I walk my way to talk to someone they are doing nothing inside that office so why aren't phones being answered ? but the audacity for a rent raise that much is insane and to be exact when I left a review the first time I moved into these apartments the "regional manager " called me off an unknown number and left me voicemail with no call back number. maintenance is very good here when I need something fixed and done they come right away but it's the people inside the leasing office and all around whoever comes up with these ridiculous price ranges

My grandma has lived there 20 years. They have yet to replace the carpet that got ruined during…read moreHarvey, and they did nothing to dry it out right after. She did it all. There are zero safety lights that work in the complex. It is complete darkness. They refuse to spend the $30 on a lightbulb to have working safety lights on the property. There are a few motion lights randomly scattered. It's a complete safety hazard. The controlled access gate sits wide open and has for years. Management on site as well as Richman Property are a joke. There is no follow up, no work being done and absolutely no care for their residents. They use the cheapest grade material possible on the few repairs they have done, and done haphazardly at best. Some of the exterior doors to the apartments aren't steel, but just foam and corrugated cardboard inside. There are MULTIPLE apartments that are sitting empty, with the doors unlocked or even open. There are windows left open on empty apartments for months at a time, even during rains and horrible weather. There is no way mold isn't growing inside many of those apartments' walls. The entire property block smells of animal urine. The so-called amenities are a joke. And none of this is just post Harvey. It's only gotten worse since then though. I don't know where the money they received for Harvey recovery has gone, but it certainly has not gone to this property. They are putting the residents at risk daily with the living conditions and safety hazards in their complex. They've lied to the state inspectors after Harvey and need to be looked into and penalized.