The wait on the phone to talk to a receptionist (not even a nurse, PA, or DR) borders on…read moreridiculous. Each time I call, the minimum amount of time I wait on the phone is 18 minutes, with the most recent being today, 40 minutes. When I asked if it is always this way, the receptionist said, "Most likely, we have 17 providers and 2 girls taking calls." That is terrible customer service. A million-dollar practice has two receptionists? Come on. I can't comment on how good the Dr. is because I haven't seen him...only his assistant. She was pleasant but did not seem to have all the information she needed to give us accurate information. Hence, having to call back to find out and thus waiting on hold. It just doesn't seem right. Spend the money and get some help answering phones.

When I first got there I was very impressed. My doctor was great kind I also have an ICD and That…read morelady is great no qualms at all for her too bad she works in an office with rude coworkers. Well maybe I should just say one I'm not gonna name names but one girl was rude to me and I don't take kindly to that nor should I and when I called her on it and asked to speak to her supervisor she got offended and hung up on me. Then she called me back and said oh we must've gotten disconnected. Well I asked again to speak to the supervisor long story short they never returned a call to me after I returned I'll call back to them and the next thing I know in the mail I get a letter stating because of my inappropriate behavior that they were dismissing me as a patient. Inappropriate behavior is a tough Word. This girl was young and I'm kind of feeling because of the situation maybe the office manager might've been a family member maybe some nepotism going on but to dismiss any patient for that reason is beyond me. I did not use vulgar language I did not call her names I simply asked to speak to her supervisor because she was being rude to me. My motto is be kind be kind be kind it's so much easier than being rude. I'm also a veteran and I had to put in a complaint to let the VA know my side of the story. My next move is possibly to let the executives know. If you feel that the office staff or even your doctors are being rude or dismissive to you and you can't have a conversation with them that's just not a good situation.

Does not listen to patient concerns or answer patient questions. :( Asked Dr. about other…read moreconditions Coumadin is used for, but he refused to answer, stating he thought it would "be a source of unnecessary concern" for him to explain each one, since the other conditions didn't pertain to me. Also, when a patient mentioned desire for second opinion, he said, "I told the patient that I had been caring for him and his heart for the last 14 years--I think I've earned the right to be the one to call the shots in terms of cholesterol management!" ---Excuse me??? I thought PATIENTS had the right to "call the shots" concerning their health care...???

My loved one is still in rehab after an open heart surgery performed by this wretched doctor. We…read morehope to get her home in the next few weeks. Oh and FYI...the doctors in this group do not communicate with one another. The vascular surgeon-Vendetti thinks he's a cardiologist, and trust me, he's not. HORRIBLE surgeon with a Napoleonic attitude especially if he is questioned. Definitely not a good choice for geriatric surgeries. Have seen patient after patient suffer the consequences of this surgeon.

Dr Schroeder is the best cardiologist I have been seeing him for the past almost 30 years . He has…read morebeen a great Dr for my condition he worked with me when I was pregnant so that I could have my baby. Dr Schonder has been there for a lot of my up's and downs of my life. It's going to be very hard to adjust to a new cardiologist that I have never came into contact with any other cardiologist So I'm trying to go and see him so he can help me make the right decision on choosing a new cardiologist since he will be retired on December 31st 2023 I know I will dearly miss him he's a wonderful man and will be lost without him Thank you Dr Schonders for all you have done for me I care you very much between a Dr and patient