I am writing this for my wife…read more 1st she kept pushing for a full set replacement. She wanted to change her for a full set. She didn't need them replaced but one. My wife said no. So she kept pushing anyways then grinds the acrylic down real thin saying the last salon did them wrong. Well my wife likes them slightly thicker because they last! She never breaks a nail! Now that they are very thin they will be broken in a week. My wife told her she's been getting her nails done close to 30 years and this is how she likes them. She didn't care. 2nd they cut her as you can see in the photos. Not one I'm sorry or anything. 3rd the woman next to my wife had 3 nails replaced and a fill in she was charged 45.00 my wife had one nail replaced and a fill in she was charged 55.00. btw a full set in Lexington is 60.00 and they are done to her preference. 4th look at the quality of work! I mean who would want this on your hands to look at? I will never be coming back!! 5th her excuse for charging more was that her nails are too long. It was a fill in. It requires the same amount of product as a short nail. This is a cash only business. It is there a way around to keep from paying sales and income tax. AKA tax evasion.

I always have a great experience here The staff are very…read morenice and always go above and beyond on my nails! It's very clean and plenty of employees, so.hardly any wait time. I always walk out feeling beautiful and confident. Highly recommend!!

Wonderful experience .. I've been to many Spas but this one is as good as it gets. Def be going backread more

Very well designed and very relaxing! Such a wonderful place! Josh did a very great hot stone…read moremassage today. Also a special thanks to Hope for my orientation - she was also great too!

I came to Teresa at the Beauty Bar! I showed her 2 pics of the hair style and cut I wanted. She…read morerushed through and afterwards said you should have showed me a picture. I did! She ruined my hair! I have never been disappointed in a hairdresser before! It's way too short, the wrong color and the cut is a mess. I asked for a refund because I have got to go to a new salon and she refused and said she'd saw me for harrisment. I've got to go to another hairdresser to get this mess fixed some how and pay again. IM new to Richmond and this was a bad vibe. BEWARE DO NOT ALLOW HER NEAR YOUR HAIR

Jackie took me from Drab to Fab…read more I'm so excited to see what she does with her new location in January! Great experience. Loved the massage shampoo chairs too. Jackie is so friendly and easy to talk to. Hairdressers like her are hard to come by! She's super booked through the holiday season!!

I had THE best haircut I've had in years here by Heather. My first haircut with her but it won't be…read morethe last. She asked questions before proceeding and during the cut and made last minute adjustments. Super efficient and friendly; reasonable cost. I highly recommend her.

She fit me in quickly and did an excellent job! I was comfortable and the appointment was quick and…read moreefficient.

So happy I found Kimber! She is in a new location and love the concept. She is wonderful, gentle…read morebut firm in her approach. My skin has NEVER felt this good. Highly recommend Kimber, the service she provides is much needed.

Kimber is excellent. Her facials are wonderful and waxing is almost painless. You will never find…read moreanyone better.

I was in the area visiting family for the holiday and stopped by for a quick brow fix and a much…read moreneeded leg wax. You always get nervous when you see someone away from home/not your usual lady, but Janette was awesome! I left very happy - The location was clean, and Janette was professional, knowledgeable & quick. I would definitely recommend her to anyone in the area looking for a regular waxer, and I'll for sure be back next time I'm in the area!

Convenient online booking for same day appointments. Jeanette is professional and friendly, so glad…read moreto have discovered her!

I booked with Amanda and this was my first time with any kind of wax & she was AMAZING! She does a…read moregreat job making you feel comfortable and relaxed the entire time. I told her I would be back & I will!

Amanda was great, professional and very personable! The process of scheduling an appointment was…read morequick and stress free as Amanda had a variety of times to choose from that fit within my busy schedule! I arrived early and she was ready to go as soon as I got there. The interior of her establishment is very welcoming and professional looking. She provides you with everything that you may need during your appointment! During the wax, she helped me keep my mind busy by striking up a conversation with me. I was very relieved that she was so easy to talk to because it made me feel more comfortable as her client! I absolutely plan on coming back in the future and will recommend her to all my friends in the area!

I went I'm for quite color correction and wanted something like the first photo and with with…read moreorange hair and Kirra wasn't even willing to fix it. It was so awful. I left crying. Paid, tipped, but crying!! It was awful

Relocated to Richmond recently and tried a couple of salons. Found some great reviews for Salon 116…read moreonline and decided to give them a call. Just by chance I was booked with Kayelynn Burkhart and it was my lucky day. Not only is she personable she is a great hair stylist and knew exactly what my hair needed. I love my highlights/low lights and she is my new hair person. I highly recommend her.