Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

The service at this agency is outstanding. Any person who picks up the phone is able and willing to…read morehelp you. They are extremely knowledgeable about what they do. Such a pleasure doing business with them.

Ron and Gayle helped us with our homeowners insurance. They were great to work with, I definitely…read morerecommend them.

I have been with Brokers Insurance Group Inc for three great years. My Agent Gayle Gordon and…read moreothers from the team have always given patient, professional service. They take their time to understand what I'm saying and are even willing to make 3-way calls to help sort things out. It makes me feel as if solving my issues matters to them just as much as it matters to me. They remain Number One in my book. Thanks, André, Tampa, FL

Jackie Sambataro was a pleasure to work with would utilize her services if I need insuranc. I would…read morerecommend how easy to work with and how easy to get on the phone. Please acknowledge her excellence. Bob Fishbein

The service is inconsistent. Sometimes I get great customer service, but other times no one answers…read morethe phone or follows up. It really needs improvement in consistency, communication, and responsiveness. I hope management addresses these issues, because when they do provide support, it's actually good -- just not reliable.

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

We have been using Atlantic Insurance Group for a few years now. They are fantastic! Manny is…read moregreat; he has helped my family find the best home insurance rates around. He works hard and communicates effectively and timely! This is important to us! He also found us a great policy! We will continue to use Atlantic Insurance! Thank you Manny and team!

Called Kenneth the owner based on someones recommendation and he was quick to respond to my…read morevoicemail. He is very professional, super knowledgable and helpful. He helped me find new homeowners insurance, and made the process seemless. I highly recommend Kenneth, he has been super patient with me and made me feel so comfortable with all the questions I've had. I couldn't be happier, he's a pleasure to work with!

I've been with him for over 10 years for car insurance, and I trust him a lot! He recently tried to…read morehelp me find home insurance at a lower price, and although he couldn't secure a lower rate, he provided valuable tips on how to reduce the cost. This experience just reaffirms that he genuinely cares about his clients and knows his stuff. Highly recommended!

Unauthorized charge on Credit card they kept on file without knowledge. 50 days and counting with…read moreno refund. Agents dont respond to emails or help at all with following up with Insurance Company in getting check to us. Will need to contact attorney and credit card company to report fraud.

I would like to thank Rhonda Intemann for all the years she has been there to help and support my…read moreinsurance concerns Rhonda has always been right there to sort out my policies and guided me in the correct direction immediately. Just recently Rhonda jumped in and protected my account from an authorized inquiry. Thank you Rhonda very much And looking forward to the future with TrIran and you as my agent. Teresa out of pompano beach

I was super impressed with my insurance rate through Progressive Auto Insurance that North Broward…read moreInsurance Solutions provided as well as the customer service. 10/10 would use again. Thanks so much, Allie!

Had such a great experience with Allie, insurance can be tricky and confusing, she took the time to…read moreexplain everything I would need and NOT need. There was no salesman pitch, just upfront honesty to get the best coverage that I needed, nothing more and nothing less. Greatly appreciated when it comes to forking out hard earned money for insurance. Highly recommend!

So I've been utilizing Ryan's service for the entire 10 years they've been located next door to the…read moreMargate DMV and I can't even say how helpful he is, as a human, as a business owner and as a service to the public. I renewed my car registration in 5 minutes and picked it up on Saturday. His customer service slaps. I might even do my insurance with him.

no one answers the phone was on hold for 50 minutes hung up and called the following day still on…read morehold why do you have a customer service line if no one is helping people.