This was the worst situation I've dealt with in a long time. My dog passed last night, I waited until the morning to call. We set a time for 2pm today to meet. I called to verify time, no answer, I got there no one was there. I knocked and sat in the parking lot for 45 min with my dead dog and three babies in the car. Kim, the one I spoke with didn't answer the 5+ calls or texts I sent. My best friend of 9 years just died of cancer just for her not even to care to text me back. I ended up having to leave him at a veterinary clinic for him to sit alone, until their cremation people in Phoenix can do it. I cannot believe this place. 0 stars if I could. Do not trust your fur babies with them. read more