Working with Channel was amazing. Willing to work with her again. She had great communication and…read morewas so smooth to work with.

The bus was stink stops wasn't long enough the bathroom had the whole bus smelling like ass the…read moreneed to be able to flush or something and the bathrooms at the bus stop locations was also nasty trash all over the place pad papers everywhere and a lot of tissue stuffed in the toilets

Greyhound is, despite its weathered exteriors, quite a solid business. reliable travel, helpful…read morestops along the route, and solid predictions of arrival. my first trip was delayed due to the lack of a driver, but still i don't hold that against greyhound at all, as they were able to rustle up an emergency driver in a mere 20 minutes and get people loaded on the bus.

Was there for us when most needed. Car broke down and desperately needed a ride. No Ubers or taxis…read moreservice on St. George Island. Was able to get a ride to Tallahassee without issue. Was having bank issues as well and they were able to do cash app payment. Professional and prompt. Great communication. Thanks again

Segree Lines completely saved our trip. We were delayed 6 hours and didn't have a ride from the…read moreairport. They responded within minutes and confirmed a post-midnight pick-up. Responsive, professional, and overall great people. 100% use Segree Lines if you have the opportunity.

I've been using megabus in the northeast for years and they've always been reliable. You can count…read moreon cheap, on time, and a clean ride. In Tallahassee they pick up at the bus station. There's a small sign to direct where pick up is. The day I came, they arrived 10min late (not a big deal). The staff barely looked at my ticket and I could've easily shown them an invalid one and they couldn't care less. The bus was clean and I got to Orlando on time. One issue is that it was January and they had the AC running! I asked if they could turn it off but the drivers said he couldn't. It wasn't ice cold (probably in the 60s) but it would've gone a long way to make everyone on the bus more comfortable if it was a bit warmer.

We booked a trip last night from Tallahassee to New Orleans. We had accidentally booked for a time…read morethat we were unable to leave and so we called to have to have the reservation changed. A customer service representative helped us on the phone to change the reservation and told us that we would be able to get on the next bus. When we got to the station, I still had not received another email with a confirmation code or reservation number. The bus was over 30 minutes late and in a hurry. We tried to explain to the staff members that we had changed our reservation and we should have been on this bus. No one tried to get into contact with anyone who could help, and we were unable to get a hold of anyone to help because their phone line was closed. The staff was rude, saying that we needed a confirmation number now or we couldn't get on, even after explaining that I had just spoke with someone. They walked away from us closed the door in our face and drove off leaving us stranded at the station. After calling today to try and sort out the issue we were informed that we could not change reservations until 3 hours before our bus left, which was not part of the conversation I had the previous night with a customer service rep. After explaining our situation, the lady on the phone said she could not refund our money. We asked to speak to a manager and she said he couldn't help us either. We said that is fine, but we would like to speak to him, and that is when she hung up on us. We tried calling again and was connected with a gentlemen who also hung up on us only 2 minutes into talking to him. All we asked was if there was a manager we could speak to. There is no accountability in this business, no help, and false promises. I was once a happy customer and promoter for mega bus and now I feel that I was never taken seriosuly, my concerns were never addressed, and I had my money stolen. I operate a bar, work hard, and know customer service. This was appalling.

I used Dial*A*Ride service. And it's terrible. -0 out of 10. Would not recommend to my worst enemy…read more You will never get to work on time or where you need to be at the correct time. Yet they'll still make you pay for even for being late. absolutely terrible.

I'm all about public transportation - but maybe that's only because I don't depend on it. Truth be…read moretold, it's a "treat" for me. Kinda like taking the Empire Builder from Chicago to Seattle - but to a smaller scale. StarMetro buses are VERY clean - and the service is punctual. Sure, we have two cars - and there's really ZERO practical reason for me to EVER take the bus, but I just like it. In fact, today, I just walked to the C K Steele plaza, wholly intent on taking it back home. I've already ubered AND lyfted this week - so this is just a change-up. Fares and schedules are online - www.talgov.com/StarMetro. Look 'em up. Anyway - gotta run. Catching the "P" back home.

Arrived on time and provided friendly service to airport…read more Also allowed our pet to ride with us in his airplane approved carrier.

Everything about the process was seamless and easy. From the booking call to the pick up. We needed…read moretwo car seats which were provided for free! The driver was very friendly and got us to our destination safely. Great company that I highly recommend.