After 2 years of Covid closures I had an appointment with not my usual Dr as she was on maternity…read more Dr. Hale was the one I saw. My lenses I had were due for change and also what she had in her records did not match my recall of them. She was unprofessional in so many ways but mostly because she said it was better use of her time if I brought my lenses to them with another appointment so she could verify my numbers. I asked her what about my time and that I had waited to get this appointment too and it was for a check up. She didn't complete my exam and suggested that I had to make another appointment to confirm what my lenses were instead of spending time then. How does that make any sense?

We've never had a problem here and we've been coming here for years. We've never had anyone rude?!…read more Everyone is always friendly and accommodating We're taken good care of. We were there today. Nov. 4 19

Great location and a great service. Clean, bright and cheerful location. Everyone was also very…read morefriendly and very knowledgeable. Each employee at each phase of the eye exam made us feel comfortable and were great at explaining what would happen next. They were also great at answering questions and clearly enjoy their work. Had a great convo looking at the photos they took. Following the eye exam, the staff in the main room were also great. They took lots of care to explain our prescriptions and what that means, which frames we can pick from, and help to pick ones that would match face/outfit/style etc. Great experience all around. Will definitely be back.

I have been going to Merivale Vision Care for just about three years now. I love the friendly staff…read moreand knowledgeable doctors. I have had one eye exam there and my 6 year old son has had two now. This was in total my 4th or 5th time getting an eye exam, and I was so impressed with what I learned about my vision and eye health. I had never experienced such an in-depth exam before, it was very thorough. We made a few notes and will keep an 'eye' on some of the things we discovered. My new prescription is excellent, although it took more time than anticipated. That being said, they advised me that they re-did it for the second time so it was perfect. I was happy to wait a bit longer to get it right. I have developed a very close relationship with the Merivale Vision Care team over the years, after attending and supporting a number of their fundraising events. PS- they are AMAZING with kids and have a very sweet collection of children's frames :)

Great customer service provided by front desk. Friendly environment and felt very welcoming.read more

My 5-year old daughter and I are both patients at the Bayshore Optometric Clinic. For a very busy…read morepractice it is very easy to get an appointment. The staffs are friendly, attentive, well organized and efficient. Dr. Sandhu is extremely knowledgeable, takes her time to explain things and we never feel rushed. My daughter has seen other eye doctors in the past and was very nervous about getting eye drops. Dr. Sandhu has made her feel very comfortable during the exam and she is no longer afraid of getting eye drops and can't wait to come back to the treasure chest. Thank you Dr. Sandhu for taking care of our eyes!

Outstanding services, truly appreciated the support of Lise to troubleshoot some issue I had with…read moremy lens. She went above and beyond! I have always had only outstanding services at Eyemaxx, and so have my son and husband!!

Had to get my eyes tested. They recommended I not get new lens because the issue was with my eyes…read more They scheduled an appointment with an ophthalmologist. Before I left they took my current glasses, fixed the scratched lens and tightened the arms. The 10% seniors discount is also a plus for any future prescription. Thank-you EyeMaxx!

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

If you lament the loss of personal, honest service in our big box store world - you should…read morecertainly visit Dr. Beauchesne for your vision care. Personal service extraordinaire. For example :who else would complete your contact lens mail-in rebate for you AND address the envelope AND put a stamp on that envelope !! Nobody , that's who. They offer eye exams , sell glasses/contacts and have a lab on site. Yet another great benefit of living in West Wellington.

The optometrist is very knowledgeable and provides a very thorough exam. They also have a…read more professional and friendly optician who helped me select the right optical ware from an extensive selection of frames and lens.

Very fast service and the staff is very friendly. Not very busy considering I went in on friday…read moremorning. Glasses selection is quite diverse but still stylish.

Had a great appointment for all 3 of my kids w/ Dr Nathan. He was great with all of them and they…read morehad so much fun!