First time coming to a LaserAway location and I'm glad I chose this one! Ask for Sophia!! At first I was nervous but as soon as I walked in I was greeted by Sophia who made me feel welcomed and at ease. I mentioned to her I wanted to get some information on some services and the way she explained everything and answered every question I had really made me feel like she was making sure I got what I wanted/needed and wasn't just trying to "up sell" me. Sophia helped me set up a package that was best for my needs/wants and overall made my experience here a great one. Her professionalism and amazing customer service is what really did me in. Can't wait to visit again! read more

I recently came in for a tattoo removal session, and my appointment took a total of 5 min. After the appointment, the area didn't really look or feel like anything had been done. There wasn't much redness, swelling, frosting, or soreness like I expected, and it honestly doesn't even look different. During the session, it seemed like the laser only went over the tattoo once, so I'm feeling a little confused and concerned about whether the treatment was completed correctly or if this is normal for the first session. I've attached a photo of how it currently looks. I know everyone os different but ive had tattoo laser removal done before and this is nothing like that.... Thank you. read more

Absolutely horrible service. The wait times are awful and they constantly reschedule. Go anywhere else. Save your money! Don't fall for their "packages" read more

This place was very easy to find, it is located at The Marketplace. Plenty of parking around but it is shared with few other places. Inside the waiting room was spacious and clean. Staff were lovely and were informative on their services and payments. The nurse i saw was very pleasant, i liked her. I'm already booked again for 8 weeks but with all their services and payments plans, I'll probably return sooner for something else read more

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The girl's in the front desk are rude. I spent a lot of money here. And trying to get an appointment is almost impossible now and the nurse told me to come in and she could give me my shot and I could anytime. I'm in the area it wouldn't be a problem and take like a few minutes to know and they had me sit there waiting for like 30 to 45 minutes and they said well you didn't have an appointment. When I asked youlhow long I'm longer or if I should just go to Valencia. Just I feel like they're rude. They wanna be nice too and I went to the Valencia, laser weight, and they were also so sweet from the front to the back. They were just amazing. read more

I've had such a good experience so far! The whole process has been super easy and comfortable from the start. The staff is really nice and makes you feel relaxed during every session. I've only had 2 sessions and I can already see a difference in my results. Also, thank you to Ashley for helping me with my laser plan and Nurse Bree for taking care of me during my treatments--they've both been amazing. I'm excited to keep going and see even better results! read more

Very rude and unprofessional. I called to get a quote on laser and when she called me back to confirm if I still want it i told her I wanted to think about it she hung up on face. read more

Their empathy toward women! That should definitely improve, first time moms just want to get back to feeling beautiful. The nurses make you feel like they're annoyed by you wanting a treatment done in a certain way, like they get upset for wanting to skip a chemical because they don't care you breast feed. This world needs better nurses and better healthcare care professionals read more

Going in for my third treatment but first time at this location, recently moved from San Diego( la jolla area). I Went in to see Sara for a full body laser and I couldn't be more pleased with the services I received. I never received this type of customer service in SD. The girls at the front desk were friendly and Sara was amazing. Thank you girls! Looking forward to my next visit. read more

LaserAway - Medical Spas Near Me - Bakersfield, California

Right when we first walked in, we were greeted by Sophia. My husband had scheduled for tattoo removal, and had purchased 10 sessions and his quote was done remotely, and he was over quoted for his removal. Upon Sophia seeing what tattoo he was having removed, she figured out how she can give us more for our buck. She was able to add in more sessions for what he was having removed since the tattoo was smaller than what the remote scheduler had initially stated it was. We appreciate everything she was able to do for us! Looking forward to their service for all of his upcoming sessions. read more

I have been to many Laser Away locations, and must say that this one has been the best! So much great advice, spending time so I can better understand the treatments I am getting and how to get the most of them. Really easy to reschedule, schedule, etc. I am also a baby- the pain of laser really gets me- and the staff has gone above and beyond to get me through the sessions! And Giau is always so helpful, and spends a ton of time talking through options with me! She is the best admin at Laser Away that I have worked with! And of course... still getting amazing results from my laser! read more

Gabby, Yanira, Sophia and Ashley always make me feel welcomed! They know me by my first name, they always engage in conversation with me, they answer all my questions. Gabby is my girl! She will help me all the time and goes above and beyond for me. Hands down best treatment from front desk ladies to back office RNs! They all remember me every time I go. I have not had one bad experience! Special shout out to Gurpreet, Sydney, Martha, and all the RNs. I wish I remembered all their names but I absolutely love the luxury treatment I get here. read more

Spoke with Linda I am unsure if she is from the Bakersfield location however during the beginning of our over the phone consultation her manner was good after I inquired if there were any other discounts or promos that may be discounted upon receiving my quote Linda's response was that it was already at 50% off tattoo removal of $2,100 for a dollar size or less. Linda's responses were short and hung up on me. Overall unprofessional. read more

LaserAway - Medical Spas Near Me - Bakersfield, California

Thank you for the amazing experience! The team of laseraway especially Ashely has been so helpful. I would truly recommend their services!

Based on the good Google reviews online, I thought this would be a great place to inquire about tattoo removal. I was connected to Linda on the phone. She was incredibly rude, short, and when I asked if I could think about it, she hung up on me. I have never encountered so little professionalism from someone in customer service. Based on another review saying the same, I think y'all need to say bye to Linda. Unfortunately, because of this, I will not be seeking treatment here. read more

I love the nurses at LaserAway. Each time they've been knowledgeable, kind, thorough, and sweet. Honestly, the best care I could ask for! The nurses are highly skilled in the treatments and results have always been consistent. I wish I could give the Bakersfield location five stars, but the front office is just not friendly. I've been a couple of times now, and each time they've been unprofessional. I get the clear impression that I'm inconveniencing them. LaserAway Bakersfield, can we please get these girls some customer service training? read more

Well I'm back to re-review. It started off well but as it turns out the quality fades and the up-selling is prevalent. Truly a let down. Now 8 treatments down and no much of a difference from where I started, moral of the story: save your money, go get waxed. read more

I paid for a full syringe expecting a complete treatment, but the nurse didn't finish the job. When I questioned her about it, she was rude and dismissive. I essentially wasted my money because I didn't get the full service I paid for, and there was little to no visible difference. On top of that, the experience was frustrating and unprofessional. I won't be going back or wasting any more time and money at this place. read more

I absolutely love my results!! I highly recommend! 100% best in town. I will never go anywhere else for Botox

Update: after letting all the hair in the areas grow out completely I'm seeing that I now have more hair growth in some areas than I started with. I feel like a fool for buying the initial package and then going back and purchasing more sessions only to be left with more hair than I started with. Take pictures before and after! Also, I didn't mention that they did offer some free sessions to make up for the treatments not working for me, but the free sessions required a purchase of more sessions and I fell for it. More money down the drain. read more

Sophie, front desk was so sweet, ahhh!! Just want to hug her. Hard worker, I appreciate that she talked to me and explained my benefits throughly. Great service!!! read more

This was my first time trying to come in and the customer service is not very nice. I tried to get a consultation meeting and no one showed up for it although I already had an appointment set. I called back and had a provider start messaging me for what i wanted to get done at laser away then they just stoped answering. I don't recommend this place. It was a waste of my time and unprofessional in my experience. read more

Great service and friendly staff, they are so attentive to my needs. The nurses are very knowledgeable

Hi, I would like to first introduce myself. My name is Daeja Duarte and I am writing a review about my experience with LaswerAway and their team. First, of all I would like to thank their office Manager and consultant Yani Acevedo. She is beyond a queen for helping me with getting about 30 units of Xeomin from my crows feet up. I looked so flawless and refreshed thanks to her and her amazing team. The Nurse she appointed to me was so amamzing as well such a light hand and effortless job and also both were very knowledgeable in questions or any concers I did have. Thank you again Yani & the LaserAway Team! read more

I was asset by Gurlin (lead nurse) and Gabriela (patient coordinator) today. Both girls were very informative and answered all my questions and concerns. Very friendly and I recommend them! read more

Always love getting treatments here! Super professional, clean and great service. Sarah Taylor was awesome to beautify me today! read more

Gurlin is amazing! She did exactly what I was asking. She explained everything. Her bedside manner is impeccable.

Customer service from Sheryl was great! Very reassuring and kind! Knowledgeable and assisted with everything I needed help with. As for the office visit, my tattoo removal went smoothly. The nurse answered all of my questions. Very happy to have come here. read more

The staff has always been great! And they always have great discounts! I will definitely keep coming back!

I have loved all my experiences at Laser Away. The nurses are knowledgeable and kind. And the front desk staff is so helpful and friendly. Can't recommend more. read more

I just finished my second appointment at LaserAway getting filler in my laugh lines. Gurpreet was my clinician, I really liked her. She was friendly, gentle, and aftercare instructions were clear. The first time I came, I didn't feel anything. This time I didn't have as much time for the numbing, but it wasn't too bad. The office is very clean and chic. The rooms are comfortable and each room has a big flat screen in it and you have the remote so you can change it if you'd like to. Even the bathroom was really nice. I definitely liked LaserAway more than Youthology, however I got filler at LaserAway and Botox at Youthology so I can't fully speak to the effects of the product and techniques of the clinicians bc it was different products in different areas. In general though, I'd recommend LaserAway! read more

LaserAway - Front door enterance - Medical Spas Near Me - Bakersfield, California

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Can I get a Hey Hey for Sarah-Taylor and a Yay for all the girls at laseraway? Thanks for helping me keep up with my arch nemesis, time, and erase it! LoL read more

I was not happy with the customer service and care I received just from my consultation over the phone. I felt rushed and pressured to choose a package that I still to this day am not sure if I even needed. I was told there was no down payment needed for my treatment to start and then a week before my appointment, I got a bill in the mail for a credit that they applied for me to have to cover a full packages of treatments. I did not even receive my first treatment yet and they had already billed for the full package. I had no idea I was being signed up for some financing package as I was rushed through y "consultation." I will not be returning to get services and I am battling to get the charges reversed for no getting the treatments. read more

I've been thinking about getting Clear & Brilliant for a while and so happy I went with LaserAway in Bakersfield! It was easy to schedule, the staff and practitioners are super friendly and professional and my results are amazing! Also, the building and amenities are clean and modern, and the location is awesome - Starbucks, Trader Joe's and a Lululemon all in one place! read more

I had my first of several laser appointments this week and I am so excited to continue my treatment! I worked directly with Alyssa. She was amazing! Booking was fast and easy, the staff was so communicative that I knew exactly what to expect when I went in. The procedure itself was relatively pain free and I cannot wait to finish up this first round of treatments. I will definitely be back for future treatments as well :) Clean clinic, friendly staff, knowledgeable girls. Very happy! read more

Omg This place is amazing i was transferred from the rancho laser way to this site. My transfer was so easy since i moved. The ladies are so nice and welcoming, I notice that the rooms are blasting with AC which is chilly but i love it especially when doing my laser. I don't feel it as much painful. I don't know if that is the purpose. I had to re schedule my appointment but they easily re schedule it. Ive had some minor issues where they call me to re schedule twice or when i come im and theres only two machines working. So i have to wait a lil longer but i don't mind. The waiting office has coffee and im excited to finish my service and see the outcomes read more

Clinic is clean and beautiful! The staff is amazing (love Yani and Gabby) and I do all the services. My fav is lip filler and Cool sculpting. I love LaserAway!! read more

I have been treating here since August of 2022 and let me just tell you guys.. I LOVE MY RESULTS! I'm half way through with my Laser Hair removal treatments and i couldn't be happier. I've also treated clear and brilliant and my skin is always so smooth! The girls up front are so sweet and welcoming. They always get me on some good deals and promotions. The nurses are amazing and so patient! read more

I made my first appointment with Torrey she explained everything to me. Torrey was very helpful and friendly.

I have been on the phone with someone (mostly different) from LaserAway well over 20 x's. Yet I can not get communication. I have been in their office twice with 2 different appointments but both times I didn't end up using them. They quickly talked me into a zero interest loan company for just a laser Brazilian when I called for chin and Brazilian. It was over $2k for just a Brazilian so I asked for a refund. Over 20 days later the original person who charged me over the phone (not actually in Bakersfield), is still "processing" my refund (from what I have been told) I've been told there was a 48 hour rush on it previously, and someone would call me back tomorrow (only because I asked for a status update). But meanwhile the loan company wants me to pay a bill on the money I borrowed over 20 days ago for a service I didn't get because my return is still being "processed". I do a lot of business with a lot of companies in town and this has been unbelievable. read more