Works out of his home so was nervous to go alone, but the man is sweet and courteous. Great…read moreworkmanship and price. Highly recommend.

I called in with a rather last minute request--I needed a monogram added to a cocktail shaker in…read moreless than 24 hours. When the other shops told me they wouldn't be able to help me in time, Ben with Mountain View Engraving was there for my rescue! It took about 20 minutes; I told him what I had in mind and I got to watch the magic happen as well. Such a personable, friendly experience! Come to Mountain View Engraving for any of your personalization needs!!

Was trying to find a local company that could engrave some expensive Beer Mugs. After a lot of…read moresearching, I found this company that would do the work at a reasonable price with no outrageous setup charges or require spending a minimum dollar amount or order amount. I called, Jennifer took my order and I emailed the pic of what I wanted. I dropped off the glasses and in two days they were done perfectly. They don't seem to have a website but Jennifer's Email I used was: Sales@SouthernAwards.com Suggest you give them a try.

Always helpful Fixed prongs on my ring…read more Ordered jewelry from book that I liked. Friendly business too

Today I stopped by Coy's for assistance with the links on a watch my son received for Christmas. I…read morehad tried to make adjustments myself, unsuccessfully. Coy's kindly and in courteous fashion got the problem solved right there on the spot. Thanks very much and I'll definitely be back with any other jewelry-related needs.

Absolutely loved my experience. Sam was very knowledgeable and fixed my father's chain within 10…read moreminutes. Will be back !

I had a 'flim flam, shim sham' engagement ring starter set in my possession since 2014. After…read moreenduring (and surviving) one of the worst years of my life in 2025, I determined to create the ring for myself and my survivorship. From the moment I walked into Sam Edwards Jewelers, I knew I had found the jeweler to 'finish' my disassembled ring. Sam is kind, down to earth, so incredibly knowledgeable of the jewelry industry; he is a third generation jeweler who trained with some of the best known in the business. Meredith is an excellent assistant who will bend over backward to help you with your questions. They determined they could work with my 'old' wax mold and still create my ring. The result is absolutely STUNNING! I am so pleased with my ring and so very glad I chose Sam Edwards.

Visited because I had a pin in my metal band wear out and they were friendly and fixed the watch on…read morethe spot. Would come back if I had a watch repair need!

Always a quick and accurate re ppl air or adjustment. Good prices. Closed on weekends tho'.read more

Kylie, Customer Support, Cleveland, Tn store. When looking…read morefor a particular boot Kylie went to great length to find it at another location and assisted me further by having them ship it to my local store for pick-up Which saved me much time and expense. She then contacted the local store and gave them heads up to be aware. Thank you, Kylie for going beyond & above serving with a fantastic attitude many happy customers! Pat & Glenn Wilson

A lady by the name of Sarah Woodbury waited on me and made my shopping experience very pleasant,…read moreshe was so nice and helpful. I bought the Merrell WM Speed Strike 2 Mid boots and two pair of socks plus some insoles. I am so Thankful for her help and kindness.

Great place for jewelry repair, ask for kyah or Peyton. Was told it would be a week, I got my…read morejewelry back within days. Will be coming back again

Very disappointing. My boyfriend and I have been on a hunt for an engagement ring. Early April (13…read moreor 14th) we went in and it happened to be a bridal event which we didn't know. We were in luck! I did find two rings I really liked but we wanted a few tweaks. They took out info, wrote down what we wanted and said it would be about two weeks and we'd get a mock up to see if it's what we liked. We never got that mock up. He went back to the end of April or early May to purchase me a necklace and asked about it. They apologized and gave an excuse and said they would have it ready in a week. Here we are now at the end of May and again nothing. Thankfully I have pictures of the ring and am going elsewhere to have it made. Everyone in the store was helpful, kind, and professional so this was a surprise and extremely disappointing.

I have had multiple pieces repaired, and a heirloom diamond custom set into a pendant. Gorgeous…read moredesigns, quality work, and fair prices. I have been coming back for decades. Did I mention, great customer service? I never feel rushed. Highly recommend. .

I have been a client for years. The staff are friendly, helpful and professional. Their work and…read morejewelry selection are top notch. Definitely recommend this local business!