Cotulla, TX may be FAR AWAY but our stay at MainStay suites in Cotulla, TX was enjoyable! The…read moreemployees were ALL wonderful! The room was equipped well with household necessities. The swimming ‍ pool is fantastic! It is a good size to swim laps & clean, letting you feel comfortable while swimming. They have a little area like a home town recreation room where you supply your own food & drinks while enjoying music & playing pool.

The staff there is amazing, all really friendly and attentive. The room was clean, they have 4…read morewashers and 4 dryers so laundry was never an issue. The gym was small but still equipped with everything needed for a good workout. Meagan, the manager, is really helpful and accommodating. Loved my stay here.

Excellent Service!!…read more Our company had a package delivered to a guest staying at the hotel and our shipping agent inadvertently delivered another package to the same address by mistake- OOPS! Alfredo, the General Manager, was exceptional! They pulled information from their records from 2 weeks ago to show exactly what happened and where the package ended up. AMAZING! They were able to locate our mis-delivered package thanks to FABULOUS CUSTOMER SERVICE and because they went the extra mile! Thank you Holiday Inn Express & Suites! We greatly appreciate you!

We stop there for the night coming back from Mexico. My room was nice and clean . The front…read morereceptionist was great . We didn't try the breakfast . The only complain I would have is that we couldn't close the curtains to stop the lights across the buildings from coming in ..

Like the previous review said, the housekeeping sucks. The hallway looks like it hasn't been…read morevacuumed in a few days. I'm not sure my bathroom was cleaned properly and wasn't restocked. When I sat down for breakfast this morning, the table was covered in ants. I'll stay in Laredo next time, at a cleaner Mariott.

Nice hotel clean easy access to 35 north or south free food breakfast and dinner free drinks nice…read morehotel staff but the house keeping sucks they sure do not know how to clean there's a few young girls that are very lazy they need a job a break masters. The other older ladies are good good place to stay but for staying for a long stay make sure to tell front desk to have house keeping to clean your room right.

This hotel is convenient to the community center far enough off the interstate where you don't get…read moreany traffic noise and the air conditioners always work well. Last weekend when I stayed at the hotel, the sheets were not clean on the bed and the toilet ran all night long making noise... I want to write an email to corporate to inform them of these issues. I called the hotel and when I inquired her name front desk person, she called me "entitled" because I asked her name. Will be writing an email to corporate where they need to train personnel that names are not considered entitled... and actually I think I am entitled to know your name when I'm speaking to you and you're in customer service . She made everything worse by her bad attitude ....I doubt if the names she gave me was even correct

Equipment with dishes, dishwasher, & stove top. It's literally like your own little apartment. The…read morebeds are so comfortable, pillows are nice and fluffy, and sheets are like heaven.

Dilley, Texas is a small. Very small. There are only a few places to sleep there, most lined up…read moreagainst I-35, and the Days Inn is one of them. The rating here, of course, is relative. This is not the Peninsula in Hong Kong. But I was surprised by many things. The bathrooms are upgraded with granite countertops and showers. Free DirecTV and fast WiFi were better than many "5 star" hotels in major cities where I stay more often. Great housekeeping kept me the room clean and the towels fresh. Over the course of the week I stayed, breakfast was always on time and had enough options to keep things varied. I didn't try the biscuits, but my buddy said that got a little hard by the end of the week. Anyway, a well-run surprise. Congrats to management.

Clean, quiet, well-run and very friendly. The staff worked hard to accommodate us when we had a…read morecrazy schedule coming and going over a week. There aren't a lot of choices in Dilley so it's great to have a place that doesn't take you for granted but actually works hard to provide great service.

In Carrizo Springs I don't think (and didn't) you expect to find anything super nice or fancy…read more That's just the nature of the town and the reason it's there in the first place. So when I came into town and checked-in here I was pleased to find it was nice, clean, comfortable and well done. My bed was comfy, the covers were nice and cozy. There was ample room in my hotel room. A nice desk, decent wi-fi, and a nice well lit open bathroom space. I didn't have issues with any bugs, loud noises, annoying neighbors, etc. The breakfast was okay, I eat gluten-free and usually can always get some eggs and a meat. While the eggs were there and good, a disappointing selection of meat in the morning for protein. Usually, there are several kinds of bacon/sausage, but here I only found scrambled eggs and cheese. It was still good, and it just meant I needed to supplement a bit more from my own supply of protein bars and things. A bit lack luster on the front desk service side, but nothing bad, just nothing worth mentioning.

From the owner: Set just off the west side of North US Highway 83, near the intersection with FM-1407, the Hampton…read moreInn Carrizo Springs hotel is only 2 hours' drive from San Antonio, TX, and offers easy access to local businesses and numerous major oil and gas companies. Feel at home in an inviting guest room, where you can stay connected with free internet access at the large desk, watch premium cable channels on the HDTV and sleep soundly on the clean and fresh Hampton bed. Spacious suites are also available, equipped with a sofa bed, a refrigerator and a microwave. Start each morning of your stay at this Carrizo Springs, TX, hotel with Hampton's free hot breakfast buffet, offering everything from hot items to light, continental favorites. Enjoy free tea and coffee in the bright and welcoming lobby 24-hours a day and ask our friendly staff for advice on what to see and do during your stay. Our 24-hour Suite Shop serves a variety of snacks, beverages and chilled meals. Surf the web and fax documents in the free, 24-hour business center or hold an event for up to 40 people in the 1000 sq.ft. meeting room. Work out with the latest equipment in our free fitness center, swim in the sparkling outdoor pool or relax in the soothing whirlpool. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.

Excellent service, clean rooms and good location…read more Can't say enough about how great the staff is Love the free laundry and they cooked pasta salad for the guests on Wednesday The hotel is filled with oil workers so the dirt that the team has to keep up with is amazing. And they do a phenomenal job!! Thanks for a great stay- we will be back

This was by far the worst hotel experience I have ever had. I stayed here on a long term stay for…read morework and could not get my basic needs met. The customer service here is bare minimum and the hotel manager lives on the 4th floor with a dog. During my stay I repeatedly had to ask house keeping to please clean my room and they would regularly give an attitude and most days would not clean the room. During a 45 day stay, my room was cleaned 3 times. My bed sheets were only changed once. I asked for a new shower curtain because mine was molded at the bottom and received one with gum stuck to it. My towels were replaced several time with dirty/stained towels, and the hallways were always filthy (not vacuumed) and often smelled terrible due to the trash (see photos) left in the hallways for days at a time. I took several photos on a week by week basis to show the level of care that there is NOT at this hotel. There were several other coworkers of mine who experienced the exact same and countless times went to management to make requests for cleaning and other basic needs and were often made to come down and "pick up" what we needed or told they would take care of it but no action was ever taken. Do not stay at this hotel, your comfort is not their priority.

I have seen La Quinta go down hill since Wyndham took over. Lobby smelt like mold. Floors are…read moredirty, and one station on TV. Need to stick with Hilton.

This is our second stay at this hotel. We really enjoyed our first stay and decided we would…read morecontinue to stay at this hotel when visiting from out of town. The two-bedroom King Suite is a great option, and I had already reserved a future date for our third stay after this. The shower in our suite was only running hot water. My husband went down to let them know and the only solution they had was to give us a key for a room on the other end of the hall to use that shower. This was extremely early in the morning as we were in town for a family function. My son wanted to shower, as did I, but I was not going to trek back and forth down the hall to do so. When I went to checkout in the morning the front desk girl was already aware of the problem. I told her we did not use the other room and she asked me "well, did you turn it all they way? Because if you turned it all the way it's going to be hot." She obviously knew we had an issue and couldn't have cared less. I explained that we tried everything to adjust the temperature to which she replied, "the maintenance guy is right there" pointing to the dining tables where he was eating food with his family. I'm not sure what she expected me to do with that information, but I chose to ignore the comment. At this point I don't know why I'm even trying to speak to her. I asked if there was a manager I could speak to and she said, "no, but you can try calling later." She then walked to the printer to get my receipt for our room. I asked her to please look up my future reservation and requested she cancel it. I wasn't expecting much, but an effort in customer service would have been appreciated. No one wants to pay full price on an upgraded hotel suite to have to leave their room to shower. The hotel may not be inclined to give any discount to rectify the issue, but they have lost a customer that planned on returning many times over.

Sae was phenomenal! Got me a room in a fast, efficient, and friendly way, she went above and…read morebeyond! Definitely recommend this place! Only thing that could be improved is the hot water (not so hot) and the tub didn't drain quickly, so I stood in some water during a shower.

Everything was terrible! Cracks in the walls, cockroaches in the AC unit, AC unit took almost a day…read moreto cool the room, only 2 towels for a 6 person suite, no sheets or comforter for the pull-out couch, toilet screams when flushed, bathroom door doesn't lock, elevator broke while we were there, pool was closed, and the front desk and office freaked of weed covered by a ton of incense!!!