I just moved to palm gate 1 month ago and so far i am extremely happy with management Rosa was…read moregreat at explaining everything to us from the move-in application process to how to login online and pay rent, liviu and cristal along with Rosa are a great team and i am so happy to be part of this community.. we just had a movie night for Halloween and it was great! Looking forward to all the Christmas activities

I inquired about the internet providers for this apartment complex and was surprised to learn there…read moreis only one option available. In today's market, residents have outgrown having only a single provider--having choices is now expected. Limited internet options were a major deciding factor for me. Because of this, I chose not to move forward with this property and instead selected another apartment nearby that better fits my needs.

Grace has always been so helpful and made my moving process so smooth!!! Great experience.read more

NO STARS!! TO YOUR 1 STAR!…read more Pics of her messages to me, are posted on Google Review since I can't upload on here for the Country Club Apts. It started out ok, but it is horrible living in our apartment where grace is the office Manager. Usually people receive notices, I on the other hand received messages, like if i'm being yelled at by my mother and threats of her gathering evidence against me. Do not come here if you have a child with a disability, because she does not verify any noise complaints. She once messaged hey! I'm receiving messages of noise from your way, when it was the apartment in the next bldg infront of us. Told her wrong apt. Maybe you should go out and verify. The times I have complained about noise, I received no response from her until hours later when there was nothing to investigate, So yes this place is BS! We were always planning on leaving when our son reached HS, but Stauffer Middle where my son goes to which is across and down the street, is not worth it, this school has bullys and the school does nothing to the attacker. He is on independent studies and now has his work done through ipad. My son doesn't even feel comfortable going to the pool, which is directly in front of her apt. Because its 2 per household to be at the pool. I had my son and nephew there ONE TIME the first year and she came out like if she was ICE when me and my brother were there to keep an eye on them in the pool, mind you i was showing my brother the complex as well and after that, came out told me i couldn't drink or eat out by the pool yet i was at a table and had a bag with our stuff and we pick up after ourselves, so those rules in itself should stop you if you want an apt with a pool. He's probably swam 2 times in the pool out of 2 yrs here. Yet I witnessed a pool full of children and nothing was done. We are a family of 3, paying a 2 bedroom and all 3 can't be out there to enjoy what we pay for unless its 2 at a time? We live in the back bldg so how can i watch my kid and nephew from back there? It's a joke that they have someone like this as the property Office Manager, I am already waiting for a response from Marco who is her boss to this matter, but felt as a Tenant still living here currently, that you know this before risking coming here to waste your money to deal with a headache like her and a school like Stauffer Middle. After that our account is locked and at first said, Evicted No Access! Like we didn't even get a notice. Also a man showed up to do electrical work banging on the door and I had to tell him no, because we didn't receive a notice and our trust level here is null. I wouldn't recommend here also, because the floors are so uneven our bed in the room leans more on one side then the other making it horrible to sleep and we have a really good bed. Also we live on the 1st floor and the ceiling creaking level is out of control when the neighbors walk in the upstairs apt. Proof is in the screenshots I'm sharing. Happy House Hunting Peeps!

SO RUDE. AARON ASKEW really has a disgusting attitude. Says he has a real estate credential from…read moreCalifornia Dept of Real Estate since 2021 ID #02134538 So he should have experience with clients. I received this message when I had a tour set up. And I called back to try to inform I want to see whatever is available because I really dont have a budget. NO ANSWER. so i show up and he says they have nothing at all. But in the voicemail he said he had limited availability???? So he contradicted himself and said he has nothing in my budget when I never told him my budget. I guess I saved myself from terrible management.

My review has now changed, the maintenance around the building is lacking, carpets are dirty walls…read moreare dirty, neighbors are aloud to smoke marijuana and it smells everywhere.. trash rooms are filthy .. this place is not being maintained and what rules on our lease! Trash around the property. DISAPPOINTED THIS IS NOT BEING ADDRESSED

They actually rather have people with section8 then people who actually have money to pay rent…read morewith....they want Is to move into this small 2 bedroom apartment which half of the stuff in the 3 bedroom ( which I'm living in )could fit...then they wanted $600 a week which idk why because minding you we haven't moved in yet...and you can't even barbecue on your own balcony because there's sprinklers on the balcony....I would recommend you don't move into this place and they pick the apartment they want you to move into

Great location, great apartment, great amenities, assigned parking lots, security gate, everything…read moreis awesome.

Although I didn't get approved for my apartment here Jasmine at the leasing office is an absolute…read moresweetheart. She tried her best to help me every step of the way. I'm sure she's an amazing landlord and whoever hired her did a great service to everybody else. Thank you to Jasmine for all your help.

We have been living here for almost two years and we love it. The manager, Jose, is such a down to…read moreearth guy and that makes it easy to approach him if we ever have any questions or concerns. He's always been quick to send the maintenance crew to get something fixed if needed. I've never had to wait more than three days to get something taken care of. We have a spacious two bedroom apartment with a nice fireplace. The kitchen is rather small but cute and I love that there are only carpets in the bedrooms. We get two parking spaces inside the complex, which is a must have, because finding parking out on Stewart and Gray is a nightmare. There are multiple laundry facilities in the complex as well as two swimming pools that we fully take advantage of during the summer months, and a fitness center. It's also within walking distance to the high school and shops/food. We love this apartment complex, the only negative is that though it's generally quiet, some of the children tend to play and scream really loud right outside of our apartment. But kids will be kids, we can't expect them to be locked up inside. It's a great place to live and we have thoroughly enjoyed it.

This place since new management has really changed since March 2022 and not in a good way.read more

Living at Royal Queen Apartments is such a cozy experience. The neighbors are nice and quiet here…read moreand are extremely friendly. It's nice to have a washer and dryer located on site as well as a parking lot for every apartment with a storage unit ! Inside the apartment is nice and spacious and kept up to par with amazing management . Rhonda is our on site manager and the absolute best she is great at keeping everyone up date with any information we need to know and extremely easy to reach out to ! She is very fast to resolve any concerns or questions we have ! This is a great place to raise our family !

Fue una agradable experiencia vivir ahí, solo a veces algún vecino hacía ruido de música pero como…read morea las 10 pm ya terminaba todo. No me gusto que no tenia doble vidrio eso protege del ruido

Cozy & Clean Apartments with all your amenities. The Apartment Manager, Carol is great and goes…read moreabove and beyond to make your living situation enjoyable and comfortable!

I moved in a few years ago. The nature atmosphere is lovely. My little one learned so much living…read morehere, how to swim, about plants, critters (butterflies, lizards, spiders etc) all those which reside in the small plant areas. For her first years of life it was educational and relaxing. However it was far from that for us adults. When we moved in our apartment was dirty & dangerous. The toilet wasnt replaced, the carpet was full of dirt & nails (big nails that were plucked off the wall and left on the floor) I cleaned all the blinds and window sills which were dirty. The paint job was bad with cheap chalk paint. Any time I cleaned the wall the paint would clean right off. I had to send in for maintenance on the carpet twice. The nails that stick up from the carpet were poking us and my daughter was poked as well. The carpet was disgusting, if we wanted it clean it had to come out of our own pockets. I put in my own carpet on top of it. The restroom tiles were painted & with every shower the paint kept peeling. After settling in, I would go on walks with my baby. One day the gate wouldnt open with my code, it was pre-pandemic so mostly everyone was out working. I could call the manager, Gabriela, & have her open the gate since it was a weekday (non-holiday) during her office hours. I called her over and over and over. I called the 3 different numbers she had used before. I kept calling! My 6 month old was hungry and sleepy but I could NOT get in. I knocked, tried the code many times and kept calling. Several times I was declined; it would go to voicemail after a ring or two. I could NOT get a hold of her, I was so angry! I couldnt change or feed my baby because Gabriela wasnt were she was supposed to be. Waited for an hour & a half (which is long for a baby to wait) I was pissed! This concerned the health of my baby. Finally a neighbor came & I was able to get in. I was so upset, when I finally saw her I asked her about it and she had the audacity to say she did not receive any calls. I started to see the questionable characteristics she has. I lost my wallet but "the camera didn't catch who took it". I "lost" a package once but the camera "wasn't working". The cameras are inconsistent; sometimes they work and other times they dont work. One of my packages was open when she called me to get it. She was not present when there was a huge fight between neighbors and one threatened to pull out a weapon. I was outside with my baby and felt extremely unsafe. My baby and I spent our pandemic days on the grass, tables and chairs. She noticed I was friendly with a neighbor she doesn't get along with, from then on, we couldnt sit on the grass. A few months later the tables and chairs were gone. My baby and I had to resort to actuallly sitting on the pathway cement floor in order to sit down and take in some sun and eat a snack. So sad. I realized Gabriela was trying to keep me as one of her "allies". The longer conversation got with her the weirder they got. She told me personal stuff about neighbors, things I felt she shouldnt be saying to anyone. I dont deal with liars, rumors, and especially since her job is to deal with people & their personal space, I got uncomfortable knowing what she told me. Then I started to keep my space, and only have a professional manager/tenant relationship. I can IMAGINE what shes been telling others about ME! Lucky for her I didnt continue spreading the lies to my neighbors. I was friendly with everyone & many had the same sentiment about her. Move outs have been because they dont want to deal with her, us included. (Although a nice home at an affordable price is a plus for us haha!) Drama unfolded which I cant get into but it was extremely disappointing to find out that the OWNER of the place didnt believe the tenants. Owner & manager are in kahoots so dont even go to the owner with your issues, they will be dismissed. Gabriela avoided us like the plague. An innocent person wouldnt do that. She watches the cameras at all times (eek!) and strategically avoids all the tenants that have issues with her Water shut offs happen often. Announcements are always posted a day or two late, not giving tenants time to adjust. An inconvenient new paint job of "10 days" took over a month (June 8th- July 22nd) Our numbers were removed, we had to post our own numbers. The manager only did something about it the day the owner came to check things out. If Gabriela doesnt like you then any paper that is for you, she doesn't stick on your door but leaves it on the floor and if it flies away, it isnt her problem. She is very passive aggressive ATTN: Keep your own camera on the window. Read your WHOLE lease, YOU'RE paying for carpet cleaning, apartment cleaning, and paint job. Addendum "I" wasn't in our lease but was given to us the day we moved out Check out my photos as well All in all, I wouldnt recommend this place or any of the other apartments owned by The Downey Management Group at all.

Where to even begin... My family and I have been living here for 12 years when Tanya was the…read moremanager. Everything ran smoothly and all our maintenance needs were taken care of. Ever since this new creepy manager moved in, Gabriella Sanchez it has been the worst time living here!! She's a nightmare! She runs her mouth telling every neighbor about everyone's business here. If you're NOT bestie bestie with her then good luck with your maintenance problems! She posts up rules everywhere in the apartments like if we're in kindergarten. She closes the pool THAT WE PAY FOR whenever she feels like it and always says it's due to "maintenance". Gaby also puts signs all over the grass saying "Stay off the Grass" so that the neighbors will stay indoors all day. She threw away all the tables and chairs by the pool so that no one socializes or have any social gatherings. Also be very CAREFUL when ordering stuff here!!! The manager will KEEP YOUR STUFF!!! she gives us back our packages OPENED!!! This woman is a messy ass person!!! She's childish and problematic! All the neighbors get along well here, she's trying to keep the neighbors from socializing! We used to say "good morning" and "hello" to some neighbors downstairs and all of a sudden they no longer want to greet us and we have no idea why! I believe this lady Gaby is talking shit about us and trying to turn each neighbor against each other with her narcissist ass! Don't rent here if you want to be watched every minute and be watched on everything you do!! So beware!!!

Do they call you back. Of course not. In Los Angeles in affordable based on income apts no…read moreOne does. Why there is a waiting list that is either closed or if it's open why bother. It would be nice if someone called and said oh I am so sorry but u r too Ugly.

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