I had a question for Dr. Nichols on the Monday morning following a Friday appointment. I tried to…read morecall them twice, once just after opening and again mid afternoon, and left messages for them to return my call, but they never returned my call. Being out of town, I had my wife stop in and ask them what I needed to know, only to find out they could find no record of my visit just the Friday before. Not only that, but they refused to give her any more information, even though I signed a release when I was in the office. I also learned that Dr. Nichols did not call in my prescriptions like she said she was going to, leaving me without crucial medicine. I can assure you that my shadow will NEVER darken her door again, and I would advise anyone else to follow suit. ​ ​

When I read the poor reviews from a woman that said "because I'm a white woman" I became very…read moreupset. Dr Nichol's and her staff have always treated me with kindness and genuine care. I am uninsured and Dr Nichols has worked with me to receive care at a price that doesn't kill my pocketbook. The entire staff has always been courteous and professional. I sometimes wonder what the reviewers act like when they aren't "getting the service" they think they deserve. Dr Nichols is a no bs doctor and I love that. The office made a scheduling mistake and she came in on her day off to make it right. How can anyone say that's not courteous or professional. Hands down my go to Doctor for quality care at an affordable price.

They were able to schedule a new customer appointment within the same week as when I called which…read morewas great. The women working the front counter and the nurse or aide who brought me to the room and took my blood pressure were all friendly and polite. The doctor was very punctual and was actually early to the appointment. Speaking to her however was less pleasant. I explained the two primary reasons for my being there and unfortunately she was not willing to address either. She wanted to prescribe anxiety medication without being willing to discuss it with my preexisting therapist and she did not want to address cyclical headaches until they started up again (despite a 20+ year history) then started dictating next steps that she was not flexible on. There was no attempt Or willingness to collaborate, Which seems to be a rampant issue for medical companies. I declined to do business and left and will not return.

have only visited this medical establishment once and it was thee worst doctors visit of my life! I…read morewas coming in as a new patient. I did everything I was supposed to and sent them plenty of records for the doctor to look over before my visit. I went into the visit with a open mind and was treated like a drug addict right off the bat! Apparently my shit head doctors office put in my record that I was a drug seeker. . That I would only accept heavy painkillers like Fentanyl and Dilaudid for my pain, which is freaking ridiculous! I would NEVER take those kind of drugs on a regular basis. I even told the doctor that I would refuse the prescription if he was going to give me something like that. Period. The only time i've ever been given those type of narcotics is when I was in the hospital, out patient and in patient. I had so much I wanted to discuss with him about non opiate alternative therapies. That's the route I am looking for, but no, he was barely in the room for 5 minutes and basically walked out and said that he couldn't help me. He already predetermined in his mind that I was only there for the hardcore drugs. ( what a douche!) You know what the irony is? He looked like he was on drugs himself? He kept on sniffing his nose which had a little bit of blood in each nostril. His eyes where dialated and somewhat listless. His overall body demeanor was lethargic, like he was super tired. ( looks like somebody is overly self medicating) . Overall, don't go there! If you have had gotten similar treatment from him or any other doctor, call the medical board. I think if I get enough people we can get this junkie doctor disbarred! He doesn't seem capable of treating patients when he is half cocked out of his mind! Lastly, I said to one of the front desk nurses on the way out, " Ma'am, your going to have what I like to call a major yelp disaster". . I don't think she got the reference, but she somewhat understood what I was going to do. The reference is from American Dad btw.

From the owner: chronic spine and joints painread more

Horrible receptionist; would not recommend just off the horrible phone etiquette. If the person on…read morethe phone is that rude this early in the morning, they shouldn't have that job. Absolutely no care or professionalism.

I have had nothing but good experiences with Eastglen staff and doctors. They are quick to get you…read morein for appointments and are prompt in submitting prescriptions in for refill. Whenever I had to make an urgent call for sudden illness, they worked to get us is quickly. Doctors actually "listen" to the parents/ guardians.

Julie Kim DO.... Very condescending. She needs another line of work. Had severe knee pain,…read morearthritis. She tells me yes the weather change. I've never had pain like that before. I could hardly walk. She states osteopenia too. Makes some flippant comment about we have bones all through our bodies... seriously. Do I want something for pain... she prescribed volteran. Had a family member go to the pharmacy and they said this "doctor" had it written for Monday. This was Saturday morning I was at urgent care. Why wait 2 days when I'm in pain. One of the worst "doctors" I've ever been in contact with. Avoid!

My appointment was at 11:20 for potentially having Covid. I arrived around 11:10 yo check in and…read morewas afraid I didn't have a mask so they would turn me away but they had mask available for me. I got checked in online so didn't need to do anything at check in when I got here. Came back to the exam room at about 11:25-11:30 so punctuality could have been better. As soon as I came back they got my weight and vitals and did a swab for the Covid test and told me how long it would take about 10-15 minutes. Which it did take that long and then the provider came in right after that and let me know I didn't have Covid and gave me a prescription anyways to help and some advice as well. Overall great service for a very short notice visit.

I really, really like Dr. Schumacher. I followed him here from his old practice, even though this…read morelocation is not convenient for me. This office has a weird vibe though. I called one day to set up an appointment and they never returned my call. That in itself wasn't so unusual, but when I called them back the following business day, they said they had been closed the previous day. The voicemail didn't even mention that. Guys, you need to let your patients know if you aren't open on a week day! People probably need something, possibly kind of urgently (fortunately, that wasn't the case for me.) There seem to be some problems with organization there, although the staff is nice. Most troubling and what I see other complaints about, I got my times confused and missed an appointment recently. While they were nice in the office, I got an unpleasantly worded letter that said if I missed three appointments, I wouldn't be welcome back. I know we should respect the doctor and staff's time and I didn't intend to be late, but I HAD JUST HAD A MAJOR SURGERY. I was on pain meds. I kind of had a lot going on. I've never gotten a letter like that from a health care provider, and it was kind of shocking. Who is running this place?? You are dealing with sick people, lots of elderly people, many people who aren't at their physical and mental best. This Draconian policy is bizarre. Why is it ok to not even SAY on your voicemail that you are closed on a Friday but it's ok to dump a patient for missing an appointment? Dr. Schumacher is 5 stars. The staff is 2.5 stars. Whoever is responsible for these policies is square root of a negative number stars. I really miss Dr. Schumacher's old office......

Be warned if you are not willing to continuously go there and give them your money they will…read moredischarge you and not accept you back. Even tho my health has been great and haven't needed to see them they were my family dr office. Now I can't get in just for a silly physical for a new job. Thanks for, well.... The care I once was able to purchase from you.

Tonya Carter is a good docter and this Office is the best I've been to. I've had a few different…read moredoctors in my life I've been to and it's almost impossible to get scheduled fast or they schedule you 2-3 weeks out. nah not this place, you call this place to make an appointment and they can usually get you in the next day or in the same week. they don't make you wait long at all to get seen. This office is awesome

I've been to several family doctors over the years, but no one gives such extraordinary care and…read morecomfort like Doctor Suggs. She's always had a great team working for her and treats more like more than a patient. She sees me as a friend and goes above and beyond to take care of me. I never really thought to give a review about medical practitioners, but I was thinking about an upcoming visit and actually had a smile on my face. Who actually looks FORWARD to going to see their doctor? It took a while to make it to her list of patients because she was so popular, but she came highly recommended so I waited patiently. I've been seeing her for over 10 years now and refuse to see anyone else. She has a great group of doctors at that center, but I prefer to see her. Knowledgeable in everything and fun for conversation. She even busted me in public, trying to hide a pizza from her view as she approached. Now that's respect. Or is it fear? In any event, I'm so thankful to have her because she keeps me honest and actually caring about myself enough to follow her instructions to the letter. I wish everyone else in the medical profession had her ethic and integrity. Maybe more people would take the initiative to be seen and improve on their respective conditions...

Dr Sitzmann has been my PCP for three years. He is awesome..great listener...never…read morerushed...Collaborative in helping me determine my health care needs. Because of the Ohio Health affiliation scheduling appointments, getting answers to follow up questions, etc are generally done through My Chart. But he..or his staff...are generally quick to respond. Highly recommend

I have been a patient of Dr. Sitzman for three years. He is a good doctor. But his staff is dense…read more Asking for help is hard to do. They try to make sure you don't bother them by belittling you by stating you need to take care of things yourself. Sometimes you need their help with insurance! Asking if they had a coupon for a prescription I needed and had been given me the year before, turned into a fiasco! They need to understand that they are not always right, they are not the last word. When I told Dr. Sitzman my issues with his MA, suddenly I cannot get pre approval on prescriptions or leave them messages. So I guess if you have issues, they will boot you! And they can basically screw up your whole medical provisions. Even the Cologuard test that I took (which is covered entirely by insurance) was not issued properly for billing and I received a bill for $681.00. I cannot get my prescriptions that I need without some kind of confusion on their part understanding what I am trying to say. I have already found a new doctor, but cannot see them until January. So until then I am without a provider. I will keep as healthy as I can till then. I am not going to apologize for stating to them how I felt about the staff. I said it nicely and honestly.

If you are like me and want a doctor that actually listens and cares, look no further. I became a…read morepatient of Dr. Donna Parsley when she first joined the medical practice, now known as Diley Ridge. She has always taken the time to listen to what is going on and discuss a course of action. In today's society, that is difficult to find because of the typical fifteen minute window doctors have with each patient. Sadly, I moved for a job and have to find a new doctor. If you live in the Pickerington, Ohio area, and need a doctor, cross your fingers that this doctor will accept new patients, because you will have the best doctor in the area.