I taking this opportunity to give a shout out to a doctor that embodies what kind of care every…read morepatient should recieve. Doctors Hospital shined on my visit on 12/12/2024. The evening shift Dr. Todd Rutenber D.O. exemplifies the very meaning of top notch quality care for his patients. His bedside manners are outstanding. More Doctors should learn from him on excellent patient care. You can tell his team of nurses and others providing care for patients enjoy working with Dr. Rutenber D.O. Doctor Ruttenber is outstanding credit to Doctors Hospital of Laredo and should be recognized for outstanding health care to his patients as well as his peers. Thank You Dr. Ruttenberg D.O. for treating me with excellence and treating with dignity and respect. Doctors Hospital you have a huge asset with Dr. Ruttenberg D.O.

This place has no regard for its customers. We came for a simple blood draw, which takes less than…read morea minute to perform, yet we are still waiting after TWO HOURS. My son had to fast for the blood work. I see elderly looking desperate as they wait forever. Do they actually work here? And, it's ridiculously cold in the waiting room. Where is the compassion you'd expect from a hospital? Don't come to Doctor's Hospital for lab work!

Good Customer service was expecting the opposite off of the reviews i read. im assuming they fixed…read morethe issues very clean office and was a smooth process

Cons: Front desk rude, Doctor never there had to be seen by a nurse, the nurse had no experience…read morewith needles and was poking me a lot for a blood work I needed. Forgot to put alcohol, I had to tell her. Another person had to come in and help smh. Pros: No waiting time.

This organization runs test and doesn't give patients any update. Especially, If the patient needs…read moresomething to stop bleeding. They just tell you that they will call with test results. It been three days and no call. We have called several times, and the nurse practitioner doesn't call even after the operator assure that he got the message. this has become a business to fraud patients. The provider doesn't care about patients. Just bank account. If you go be ready to get no help. You can bleed to death and they don't care.

Long wait times and very low regard for the patients. I just sat in the waiting room for an hour…read more Yes, I made an appointment and I still waiting an hour. After sitting there they told me that the person on the phone made my appointment wrong and that I had to come back the next day....

Literally the best urgent care I've ever been to…read more The facility is very nice and clean. The check in process was super easy and quick. I had not even finished filling the paperwork and the RN was calling me in. Vitals taken, I was given a room to wait with tv. The physician checked on me 2-3 times during the 2 hours I was there. The RN was always there. I hope you're never sick but if you are, this is the place to go to in Laredo!

Doesn't have appointments available, every time it's booked, they wouldn't give my pregnant wife an…read moreappointment until 2026.

3 hours to get results for an xray?!? Unacceptable is the nicest way I can put it. No information.read more

I don't recommend vita med on pita magana. The NP recommended to continue taking over the counter…read moremucinex, to follow up with PCP. Really, I paid for nothing!!! ​

Horrible experience got there at 9 am as if the take my insurance she tells me yes we do when doors…read moreopened to the clinic there on line system was down never could load my information to the system then I do it on paper turn in my information for the insurance she calls me at 1030 to tell me they don't except my insurance they could not verify it. When they are providers

After waiting for 30 minutes or more ,I politely asked Zannette how long the wait time would it…read morestill be.Anyway to make a long story short.She is super rude and feel sorry for her co-workers that have to deal with her on a daily basis. I hope that other young worker with the red hair doesn't follow her foot steps.She seemed to be her little follower.wouldn't surprise me if zannette is the reason for all the bad reviews.Walking around office like we work for her, chewing gum like she was the doctor.Your just a desk clerk.Get over yourself

I have to say that at first I was thinking how bad the wait is, because it is, but we were very…read morehappy with all the staff. Nurse, xrays personnel and the family nurse practitioner Mr.Saucedo. It was a work injury and they did accept the insurance. Not sure if they accept other type of insurance.