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    Lara Rivas Multiservicios

    4.0 (1 review)
    Closed 9:00 am - 8:00 pm

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    Wells Fargo Bank

    Wells Fargo Bank

    (13 reviews)

    I have been with Wells Fargo going on 10 years. In this time period, the customer service has…read moredramatically declined. They do not offer convenient hours for in person services for those that have an 8am to 5pm job. I went up on there today on a Saturday for a simple name change. I sat there 30 minutes to be told if I don't have an appointment, I may not be helped. Then 2 minutes later, a representative comes and ask if I have my marriage certificate (I live 5 minutes from the Rowlett location) and I advise I do not but have my updated SS card and driver's license with my name change. She advises they can't help me. I will need to make an appointment and come back. So I asked to close my account and again, she could not help me and asked me to come back. This bank is HORRIBLE!! I don't have time to come back as I'm normally not in town on the weekends and they aren't open for reasonable working class people during the week. I highly recommend not using this bank. There are too many other banks with decent working hours and that are more than willing to accommodate the working class. Also, before typing this review, I called to place a complaint which can only be done over the phone Monday thru Friday from 9 to 5pm.

    Worse bank ever and worse location even. I used to work at…read morea credit union and the member service officer would jump in to help the tellers when there is a massive line. Not here. The bankers just look at you and do nothing to help the tellers. Also tried helping my mom activate her debit card but it's not working. Called online and was given no help but told to go to the branch. The branch was closed due to Covid 19 and I'm still not getting any help. My Mom has been without a debit card since June 1st. We filed a complain and all we got was a letter telling us to go to the bank that was CLOSED. I'm currently trying to get my folks to change banks and switch to my credit union.

    Nancy K. Phillips, PC

    Nancy K. Phillips, PC

    (2 reviews)

    Northeast Dallas

    I have worked with Nancy for many years, and she has provided personal, charitable and business…read morebookkeeping and tax filing services to me and others I have referred to her. No complaints ever. She is thorough and careful with complicated issues, and can research things she is not immediately familiar with. She has a stable staff of people who can handle my needs quickly and efficiently if Nancy is not available. When the IRS reaches out (which can happen for a wide range of reasons unrelated to the filings), she can handle all the communications on your behalf. You will find her demeanor calm and low key--she is easy to talk to. She is not the most inexpensive accountant out there, but if you want decent service and expertise, don't look for bargain rates. I also like the online E-Organizers, sent each year to help with organizing and submitting my documents.

    Nancy Phillips is an extremely competent, knowledgeable and efficient CPA. We have used her…read moreservices for complicated tax returns and she has done an excellent job. Her staff is dedicated and helpful. Along with her business and tax abilities, Nancy has a heart and concern for her clients. She offers personal service and maintains the highest standards of continuing education. With our ever changing tax laws, Nancy keeps up to date. She is also qualified to do estate planning and trusts. We highly recommend Nancy and her staff for all your tax needs!!!

    Texans Credit Union

    Texans Credit Union

    (144 reviews)

    I have been a customer for years to the Texan Credit Union. My son and I were looking for his first…read morenew car or truck. Prior to talking with dealers. I reached out to the rep for the credit union and Jason walked me through some GREAT ideas when dealing with the dealers and was able to provide my lending rates as a back up for financing. We found a car that we liked. That deal fell through. Jason told us the lending rate, ran a CARFAX reports and advised us if it would be a good purchase on three other cars and trucks. Jason even told us the trending value of the models we were looking at to make sure we got a good price and leading rate. Over a four week period week period we called on Jason's direct line and he supported my son and me the entire way up to the purchase of a new Truck for my son. I want other to know that Jason was a big part in my son's first time purchase and was instrumental in us getting a GREAT DEAL with a great rate. Thank you Jason and Thank you Texan's credit union for having Jason. I hope this show other the importance of having an informative institution like Texan's on hand to help. We saved a lot of time and money. Rates, values, and CARFAX who does this now a days. P.S My son loves his truck thanks again Jason.

    I have been a Texans cu member for a bit of time now, and I can say that I have always received…read moregreat, friendly and helpful service. Today I was helped by Tehani who was personable, super supportive, understanding and helpful with my financial questions and needs. One of the best credit unions to be a part of!

    Comerica Bank-Texas

    Comerica Bank-Texas

    (8 reviews)

    I'm a public school teacher and I've been a customer at this bank for about 20 years and I've got…read moreto say that it has really gone downhill . I'm a customer at the branch on beltline road in Richardson and the female manager today (it was a Saturday) did a poor job taking care of customers that were waiting. There was only one teller inside and he was pulled in from another branch (that's what he said). He was not able to help with a routine home equity line of credit withdrawal and he was unable to figure out how to print a simple cashier's check. He mumbled in a kind of defensive way , saying that he did not think he would have to print a cashier's check as a teller, yet, that's exactly how they do it and they offer this as a regular service to customers. He tried to get help from other employees in the drive through and the manager, but whatever help they gave him (from a conversation in another room) did not help him print the check. It was not a printer issue, it was some setting on the computer that they needed to help him with (since he was not used to working at that branch - is what he said). 15 minutes went by with customers awkwardly waiting in silence until they finally closed for the day. The manager was super slow to respond. She chose to help others at the back of the line instead of customers (like myself and 6 others) who had been waiting for 15 minutes already. Also, instead of actually getting the printer to work from the start , she waited 15 minutes to just show him where to search on the computer for the printer, but not actually solving the simple issue. Then she went back to helping others who were at the back of the line and who had just arrived. It just looked and felt like the manager either did not know how to fix the issue so she made the teller figure it out, or she did not want to get involved with helping me or others at the front of the line. Also, there was no yelling or anyone insulting anybody. It was awkwardly silent as we all waited for help. I will say that there is a really awesome personal banker named Carolyn West who still works at the bank. I wish she would have been there to help out, but maybe she is off on Saturdays.

    Really not a fan of this bank. I got married recently and my husband uses this bank. He has a…read morecredit card account with the bank which he lost and has been asking them to send a replacement for probably 18 months or so. Ridiculous. He's called and requested and went in person and requested over 10 times. We've been meaning to close his account and go somewhere else but haven't gotten around to it. Today put the nail in the coffin. He had to get something notarized, so he got off work early and got to the bank by 4:15p. And they were closed. Why in the world is a bank closed at 4:00p on a Tuesday. I looked up the locations and ALL OF THEM CLOSE AT 4. I looked up Bank of Texas and Chase, and all of their locations are open until 5. Just really a poor way to do business. We'll be closing his account here within the next week.

    Lockhart, Morris & Montgomery - Lockhart, Morris & Montgomery, Inc. logo

    Lockhart, Morris & Montgomery

    (1 review)

    This company is not you average collections agency. They are absolutely wonderful people who…read moreunderstand things happen and they explain each step along the way. I had Miss Marjorie and she was absolutely wonderful and kind and even helped me save money when pating a debt off, and she always laughs through out the conversation and carries on the conversation and leaves you with a blessed day.

    From the owner: At Lockhart, Morris & Montgomery, Inc, we are committed to providing exceptional debt collection…read moreand receivable management services to our clients. As a leading debt collection agency, we specialize in handling medical debt collection, student loan collections, and other types of debt recovery services. Our team of experts is dedicated to helping businesses recover outstanding debts while maintaining positive customer relationships. We understand that debt collection can be a challenging and sensitive issue, which is why we strive to establish honest and transparent relationships with both our clients and consumers. As one of the most trusted business process outsourcing companies, we pride ourselves on our ethical and effective approach to debt resolution. We offer a range of services, including early-out collections, third-party consumer collections, and legal outsourcing solutions, to meet the unique needs of our clients. Our accounts receivable management services are designed to help you recover your outstanding debts quickly and efficiently, while also maintaining brand integrity and customer loyalty. We are a reliable and trustworthy partner in the debt recovery process. Contact us today to learn more about how we can help your business buy debt and recover outstanding accounts.

    Lara Rivas Multiservicios - financialservices - Updated May 2026

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