One star, and only because zero isn't an option…read more
Walked in at 12:30 on a weekday with two friends. All we wanted was a table and a cold drink. We sat down and the host came over immediately to tell us to get up, because every table was reserved. Meanwhile I counted at least eight of them sitting empty. We ended up standing in a tight little area next to the restrooms.
The beer was no better. The taps clearly aren't maintained. It took three glasses of foam before anything resembling an actual pour came out, and what we finally got was flat.
The service somehow got worse from there. The host and the bartenders gave their full attention to the two occupied tables and completely ignored everyone standing with a drink in hand. Not a check in, not a "can I get you anything else," nothing. We were there twenty minutes and not one of those reserved tables ever filled up.
Here's the part that should bother the owner: we would have ordered another round. So would the group of four who got the same speech about not sitting down and left instead. That's two tables of revenue out the door in under half an hour, in an empty bar, to protect reservations that never showed.
If the plan is table service and a reservation book, fine, but then don't call yourself a pub. People come to a pub to sit down and drink a beer that isn't flat.
