The play area was small, but it was a good size for children under 10. The facility was clean, and I noticed staff regularly walking around and cleaning, which I appreciated.
My main concern is safety. My daughter became anxious when she couldn't find me, even though I was nearby watching her. She ran through the double doors leading out of the play area and eventually made it all the way outside through the main glass door. I intentionally observed the situation to see how staff would respond.
There were at least two staff members at the front desk, and there were no customers actively checking in or asking questions at the time. Unfortunately, no one stopped my daughter before she exited the building. Intervention only occurred after she was already outside.
While I understand that it is ultimately my responsibility as a parent to supervise my child, I believe it is also the facility's responsibility to maintain a safe environment for children. I would strongly recommend having a staff member actively monitor the exit area and installing a child-safety lock or controlled access system so that children cannot leave the facility without an accompanying adult.
Overall, the facility is clean and enjoyable for kids, but the safety measures around the exits need improvement. For a children's play area, preventing children from wandering outside should be a top priority. read more