Dr. Anthony and his staff are [such] a blessing to me. I have always been someone who enjoys going…read moreto the dentist, and it is even better going to his office. Everyone is always so friendly and caring, while providing me with the best experience. The office is so clean and technologically advanced, as well. Blessings to him, his life, business, staff, and more. Thank you, Dr. A and staff for help keeping these teeth on fleek! -ML

Dr Richard Anthony is a life saver. I chipped my bonding on my tooth today while chewing on a pen…read moreat work. It was one of my front teeth and it looked terrible. I called Dr Richard Anthony's office and they scheduled me for the very same day, making sure that they could fix it for me ASAP. I really appreciated that!!! I'm really happy with the way he fixed it! Thank you!

Was referred for root canal. Dr Ankrum evaluates my case and felt that the root canal was not…read moreneeded, and a filling would suffice. He could have done the procedure and charged for it and no one would know any different. Instead he cancelled my procedure and helped me make arrangements with my dentist. I really appreciated the integrity and will return if I ever need something done.

I needed to have a root canal retreated, and after reviewing my insurance I was told that the…read moreprocedure would cost me $413. Two and a half months later I received a bill for an additional $928. The procedure initially went well, however while waiting for the initial treatment to complete I heard an audible pop from the treated tooth and experienced significant pain. Dr Ankrum was unsure what had happened, and his only solution was to delay completing the procedure another two weeks and to prescribe another course of antibiotics. Now several weeks after the procedure is complete I am still having intermittent pain in the tooth. I am going to have to find another endodontist to review the work, and hopefully one that will bill a reasonable amount and stick to the agreed upon fee.

Dr. Bass and his team at NRV Family Dentistry have been our family's go-to dentist since we moved…read moreto Blacksburg for grad school nearly two years ago. Appointments are always prompt and professional with Dr. Bass providing options and how he sees various scenarios playing out (i.e. what will happen if you don't get a night guard, etc) all without pushing any products. The hygienists have always been thorough and gentle during bi-annual cleanings, something you can only appreciate if you've ever had someone not quite as good.

I have 100% confidence in Dr Bass and the entire staff based on their professionalism and ability…read moreto properly diagnose and solve issues. They make your visits very easy.

I arrived for my dental appointment today 15 minutes early and had filled out all the health…read morerelated paperwork online before hand. I scheduled the appointment over a month ago for "earliest available". The first one available was for today, February 1 at 9 am. So, I've waited over a month for this appointment. I broke a tooth a while back, and it wasn't hurting, so no big deal. I can wait. Then, about a week before Christmas, a filling came out. So, I really needed to see the Dr. Things didn't hurt, but I needed things taken care of. Well, my experience today made me doubt the professionalism of the Dr's and staff at Blacksburg Smiles. If you like waiting over a month for an appointment, then wait 40 minutes in the exam cubicle after being escorted in for your 9 am appointment; if you enjoy hearing the Dr.'s conversations with another patient in the next cubicle concerning how it was important to "get the job done while she had him in the chair" and it was "OK that his appointment went long" because he could benefit from the procedure. (I guess my needs weren't important.) You'll love Blacksburg Smiles! I scheduled the appointment for the morning, hoping I wouldn't have to wait too long because I know that things can get behind later in the day, but after waiting 40 minutes before seeing a technician and getting X-rays and 50 minutes before the Dr. showed up, I was expecting better care than what I received. Was I so disappointed! After a quick exam of my teeth issues which didn't hurt before the exam, but were very painful on the right side afterward, she told me that she didn't have time today to do any of the procedures I needed today. She had to keep her next appointment, (by this time it was after 10 in the morning). I'd been waiting on her to see me for quite a while! I was patient and waited. When she told me that she couldn't do anything today, I told her that I was aware that she chose to use time allotted for me on her previous appointment. I had heard her conversation with the previous patient. I didn't think the was very professional. Later today, during a phone call to Blacksburg Smiles, I mentioned to the receptionist that calling or texting someone that appointments were pushed back would be a considerate thing to do. Everyone's time is important! He complained that he didn't have a way to know what was going on in the exam rooms, they were upstairs and unless someone comes down to tell him that things are backed up, he has no way of knowing. (Which is total BS. Sounds like someone needs a tutorial on how to use the text app on his phone.) I told him that the Dr had used my appointment time to work on someone else and I was left listening to the conversation in the next cubicle. The receptionist told me that "It wasn't really my time, it was the Dr's time!" Really? I'm paying her a fee for a service. (Not that I got service.) It's not like she's doing this out of the kindness of her heart! All I was asking for was a common courtesy, letting me know when things are running behind so as I wouldn't be left waiting, twiddling my thumbs. Several other Dr's offices call and let patients know that things have been delayed, so as not to inconvenience their patients. Guess the Caste system is alive and well at Blacksburg Smiles, the elites (Drs & office staff) there can't be bothered with us little peons. BTW, the dental technician who took my x-rays was very pleasant and not part of the elitist group at BS. BS = Blacksburg Smiles!

This dental practice is top-drawer. Everyone helpful, friendly and super-professional. Dr. T is…read morenothing short of awesome. This practice saw me through untold trauma/drama when I first moved to Blacksburg and had experienced major dental issues. Their care and referrals to area specialists were invaluable. I thought I had good dental care in Minnesota, but these people are waaaaay better.

I realize I am a difficult and picky patient. With that being said, Dr. Tebbenkamp and his staff…read moreare wonderful. Dr. Tebbenkamp did a beautiful job repairing my front teeth and he worked very hard to make me happy. I truly appreciate the patience, kindness and professionalism I was treated with. I would highly recommend this practice to all.

Great dentists but horrible technicians and administrative assistants. They are a Dental service…read morebut code a procedure as "periodontal." Why will a Dentist's office do that and blindside a patient who ends up paying for 100s of dollars because the insurance "denies" the claim! Nice office but awful service!

Surprise billing and fairly rude office assistants. Was told on arrival they accepted Medicare with…read moreUHC Advantage Plan. Received an "Explanation of Benefits" indicating that Loren Cook was "in Network". Subsequent service by "Samuel Wolfe" was identified on EOB as "Out of Network"! Dr Wolfe and the technician who cleaned my teeth were professional and competent, but would not recommend the office for their "bait and switch" tactics. By the way, after many calls and complaints about their complicated and incorrect billing, they "terminated" me as a patient. Interestingly, when I complained that Dr Wolfe was "out of network" despite their initial assurances that the office accepted my insurance, I was told that Dr Wolfe does accept my insurance at "other offices", just not theirs. Stay away!

This is the best dental care I've had. I've been coming here for over 10 years and they always make…read moreme feel at home the staff are great the dental technicians are great always do a great job cleaning my teeth and the doctor are great. Today I'm here getting and emergency crown put in. Dr Zhang did an outstanding job. I normally need 5 shots of nova cane he used two and almost no pain. He was very detailed in his work and did it all with little to no discomfort. I can't believe he did such a great job. I will continue to come here for my dental needs. You should give them a try. I think they are the

I have made many attempts to contact the practice to find a resolution to an ongoing issue…read more Services have been paid for but not received and the answer given is "I'm not sure why" with no plan of action to correct.

I'm not somebody that generally leaves reviews good or bad, but I feel it very appropriate for…read morethese guys to leave this review Totally not dependable. ...... my son get his teeth, cleaned every six months. They canceled three different times. had to transfer to another Dentist and wait another 4 to 5 months. I've never seen a dentist office act this way. No consideration whatsoever.

If I could put zero stars I would. We had X-rays done and a consult at Aspen, who gave us a…read morereferral to Opulent because they don't work on children. Made an appointment for the fillings to get taken care of. We come in, they want new X-rays (which were done at Aspen a week and a half ago.) I let them do the x rays. Then the dr comes in and says she needs one filling but isn't going it today. They are just looking for extra consult fees. This place is a scam. Beware.